Foxtons New Homes South mainly list properties in SW12, SW8 and SW19. Over the last 6 months, they've listed 3 properties, with 0 currently on the market.
Most of the properties listed
are 1 bed/studios.
They list properties for sale on
Like a bunch of clowns running a circus. They lure you in by inviting you to sit in their nice fancy shop floor, offering you drinks and an informal chat with an estate agent who knows what hes talking about. From here on they just take and take. We signed a rent contract, paid one hell of a deposit and extortionate fee's - near £3000, on the condition that the house was cleaned professionally before we moved in. We were told we were lucky enough to have Foxtons managing our property for the landlord has he was overseas.
We arrived on moving day to a nightmare that seemed to never end. Hottest day of the summer, 2pm - ferrying our belongings from a storage container, we were ecstatic to get in to a clean, completely fresh house and start unpacking. We knew that Foxton's had carried out one last complete check of the whole house so we had nothing to worry about ..... right?! It all started when we physically couldn't get in to the house with the keys that we had been given. In all fairness the estate agent did come out to us to assess the situation, but WITHOUT Foxtons set of keys. Still no further with getting in, he proceeded to fetch their set of keys for them not to work either. It seemed that the lock was broken and we needed to wait until 7pm for a locksmith to attend. We had no other choice but to continue to empty the storage container into our cars and bake in the days heat waiting for entry.
When we did finally gain access to our new "home", we found it filthy. In fact, it was absolutely disgusting. Even though we didn't want to unpack a thing, or sleep anywhere, we had to reluctantly carry on bringing in our bags and boxes as nothing could be done about it at 8pm at night. The photographs of inside of the house from when we moved in make my skin crawl to this day. We sent them all to Foxtons, who did absolutely nothing with them and nothing about it.
The following morning we expected Foxtons to be on the ball. But we were notified that a cleaner could not attend the property for a further three days.
To top this off we also had no hot water, and were expected to have freezing cold showers for three days.
We also had intermittent electricity and were not able to cook or keep any food in the fridge whatsoever.
Having no relatives nearby or anyone we knew, meant that we spent a fortune eating out for the first week of our tenancy.
The process of clearing out the house from previous tenants had clearly not happened at all and actually their leftover belongings had been stuffed into all of the cupboards, drawers and wardrobes. This was going to be another job to complete ourselves.
For the first month, this house did not function as a home, and Foxtons had absolutely no urgency in dealing with any of it. I'm not sure where our £3,000 of estate agent fees ever went and more so, what it was for, been as they had no interest in sorting any of this out.
To this very day, nobody from Foxton's has ever been inside the property to even put their eyes on all the issues we've had over the last eighteen months. Not even for inspections, which they arrange and then inform us that they have cancelled three days after the inspection was supposed to take place.
The hot water issues continued for near to a year and only then was the boiler finally replaced. We've lived with horrific damp which continues to become a bigger issue.
We've lived with various re-occuring and ongoing issues for nearly two years and in that space of time only ever recieved ONE email from our "property manager". Some property manager he is. And some estate agents they are. We thought we were lucky to have them managing the property as the landlord is overseas but we hear more from him than the men in shiny suits who sit in an office just down the road. A waste of so much money, and nothing ever back. Quite frankly, if it was a family of four living in our home with young children, they would have been able to take legal action and would have received compensation. It seems, as students, we have been taken for idiots.
I let my house through Foxtons in Guildford. I had the previledge of working with Tim Pacey from the Guildford office from start to finish. My experience with Tim was of utmost professional. He delt with every aspect of getting the house let without much hassle to me with regular updates made the whole expericne of letting my property especially at a time running upto christmas quite a smooth sailing expeirince thanks to Tim.
I would gladly recommend Tim to anyone who wants to use foxtons in guildford to let their property.
I used Foxtons in Brixton recently to sell my flat. I was very impressed with the professionalism of their staff. They really do work hard at what they do. And they work with the person too, prepared to go that little bit extra. Very good indeed.