Harter & Co - Glasgow

4 reviews

Closes at 5:00pm

4 Midlock Street, Glasgow, G51 1SL

Harter & Co - Glasgow hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Harter & Co - Glasgow does have 4 reviews, with an average score of 1/5 If you're looking to sell in Glasgow, you may want to choose an agent with more experience. Covering this area are other estate agents, such as CALA - Prince's Quay and Keller Williams - Glasgow. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 8:30am - 5:00pm
Tuesday 8:30am - 5:00pm
Wednesday 8:30am - 5:00pm
Thursday 8:30am - 5:00pm
Friday 8:30am - 5:00pm
Saturday Closed
Sunday Closed

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Harter & Co - Glasgow Reviews (4)

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R Lindsay

I would not advise buying a Merchant Homes property as the customer service is non-existent, sales staff go beyond rude and regional management ignore any and all complaints. We were attracted to reserve our property on failed promises and false advertising of extras and told to sell our existing home. We thought the property would be of the highest standards and quality and the customer service appeared and was sold to be first class, which given our previous experiences with new build developments mattered most to us. We went above and beyond to meet their time-scales for reserving a plot, continually updating them of our sale progress and building a rapport. Upon reservation there was a swift attitude change and extras were off the table and cleverly diverted or laughed off with exceptionally rude remarks leaving us shocked and embarrassed. Aside from this our new house has been continually delayed with only a few weeks notice, indicating poor planning or communication despite our regularly checking in. Meanwhile we have been left struggling without a property, and having to scramble to re-organise accomodation, storage arrangements, appointments for trades people, and time away from work (not easy for us to re-schedule). Our specification was also changed without consultation, and took several complaints to rectify. We also have acquaintances in the estate who faced similar problems in regards to delays and attitude from the sales team prior to entry. Since getting the keys they have faced umpteen huge snagging issues going above and beyond poor workmanship including incorrectly installed plumbing, poorly installed electrics and even non-existent fittings. They continue to encounter problems 6 months later and have found that they must continually complain to have these rectified. I have never written a complaint to a company in my life, nor ever left a negative review, but I feel the customer service from Merchant Homes is so substandard that people should be aware of who they are buying from. I urge anyone considering buying a property to speak to all of your existing neighbours within your development to have a clear view of the standards you can expect prior to reservation. On the surface this company appeared to us to be a local and small builder with high quality standards and good customer care values, when in fact we find them to be uncompromising and uncaring of their customer, leaving us wising we had reserved with one of the larger mainstream home builders who offered us more for our money. Although new build purchases rarely go smoothly or complete on time we feel exceptionally let down by this company. We just hope that our home is of a better standard than the customer service when we finally have our keys in our hands.... Read more

17th May 2021 (2 years ago)

T lennox

Live on same street as a current house build tractors leaving stones on road, every day road is a mess,reported this to the company as my car has sustained heavy paint damage and chips on windscreen and no reply from them ????????????????... Read more

18th Dec 2019 (4 years ago)

P O'H

Still to fix issues 10 months on. Says it all really.... Read more

14th Oct 2018 (5 years ago)

C Coleman

Bunch of wallopers... Read more

17th Aug 2017 (6 years ago)

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