B Mihaela
Charlie and Raquel are very helpful and very professional!... Read more
12th Jul 2024 (6 mo. ago)
megan
Any good review IS FAKE. Incompetent company and staff. These people are the cause of my nans health issues . There has been toxic black mould growing in our flat. I contacted them for help and guidance and been chasing them for months but had no response ! I had to go down there twice and there was no one who could help me or give me an answer till I got a solicitor. These people need to be shut down immediately! Before others get hurt... Read more
Tenant
2nd Apr 2024 (9 mo. ago)
Bright
Worst agency ever, their disgusting management and are as useless as it gets, hard to reach and hard to reply, aren’t concerned in the slightest about mold expanding at an alarming rate in the property and their phone lines dont even work, been stuck with them for over half a decade worst decision made in my life till date... Read more
Tenant
2nd Apr 2024 (9 mo. ago)
E Lampret
I would leave no star as they didn’t do anything, as well as when I came there I felt like unwanted customer. Zero help, low standard agency, will never come there again and definitely will not recommend this agency.... Read more
14th Sep 2023 (1 year ago)
J Mcginn
Viewed a flat with Faye, and the service was impeccable! Hope to find something with her.... Read more
14th Oct 2022 (2 years ago)
C Hepburn
I spoke with a young lady this week, I believe Fay was her name, she was very helpful in assisting me in finding some great flats to look at. She was professional and knew the local area really well. I am viewing some properties with her later in the month. Great service and very friendly helpful and knowledgeable staff, would definitely recommend.... Read more
22nd Sep 2022 (2 years ago)
K Nishchal
Worst experience ever.We were traveling to attend a party.Our luggage had been off loaded at Gaya airport only.We had got our luggage next day in evening after so many reminds and call.... Read more
17th Jun 2022 (2 years ago)
A Torrens
Very helpful and have some good advice.... Read more
11th Jan 2022 (3 years ago)
P Toledo
Highly recommended!!! Good communication, quickly and professional!!!... Read more
17th Nov 2021 (3 years ago)
T Walsh
Rented a property with Faye as my Agent she was quick and very professional, paperwork was executed with speed and efficiency. Faye stopped at nothing to make sure the property i wanted became a reality and i couldn't fault her or Indigo... Read more
Tenant
21st Oct 2021 (3 years ago)
bobbykens
I called this company several times both via right move and through their actual landline. On all accounts, I'm either pushing 10 minutes to 15 minutes being on hold or they pick up the call to hang up.
Absolute rubbish display of customer service.... Read more
5th Aug 2021 (3 years ago)
S Rosental
Many thanks for the great advice and quick assistance, Ms Burton!... Read more
15th Feb 2021 (3 years ago)
C Welychka
My experience at IPM was nothing short of superb!!! Faye was beyond helpful throughout the entire process. Knowledgeable, kind and very considerate during my time with my property. Would recommend them to anyone!... Read more
21st Oct 2020 (4 years ago)
D raj
No
Keep you wait hour just to say hello!... Read more
17th Aug 2020 (4 years ago)
N Hussein
This agency is underrated, the level of efficiency and professionalism I have experienced for the last 10 months is incomparable to other local agencies. Seriously recommend this Estate Agency. Massive thanks to Rachel, Katie, Pauline and director Carol for your utmost customer service and helpful attitude, you are truly credit to Indigo Estate Agents.... Read more
2nd Jul 2020 (4 years ago)
K Cruse
Worst estate agents in the world, very unprofessional... Read more
12th Feb 2020 (4 years ago)
S Clark
My experience with Rhys at Indigo Property Management was first class.
I enquired about a selling my property and instantly received a call from the Sales & Valuation Expert, he arranged to come round and give me a free valuation.
When he visited my property he gave me a honest opinion on what the current market situation was and how to maximise my ability to sell my house in the most efficient way possible, I had received other valuations from some other agents and had been sold false pretences and my house was also extremely over-valued.
He offered me a tailored sales service package that suited my needs.
Throughout the whole process, I received constant updates in regards to viewing feedback and negotiated offers.
Rhys marketed my property, with amazing photographs and beautifully descriptive summary on Rightmove and Zoopla. It is no wonder he quickly received an offer that ABOVE the asking price, I was over the moon, the sale has since been progressing extremely quickly with no problems whatsoever and is set to complete at the start of 2020.
I cannot thank Rhys enough for the smoothest sale process from start to finish, his professionalism and honesty throughout has been refreshing and has restored my faith in high street estate agents.
If I ever sell again, I will make sure I use Rhys & Indigo Property Management.
Thank you very much for all your assistance!... Read more
Seller
19th Dec 2019 (5 years ago)
A PATEL
I called in to Indigo Property to ask advice as I was having some trouble with my tenants and was unsure what options were open to me.
I am very pleased I did. I met Courteney Taylor who very politely and knowledgably steered me in the right direction. Would highly recommend this company and will defiantly be looking into putting my property with them for management in the new year... What a lovely lady... Read more
Landlord
19th Dec 2019 (5 years ago)
A M
Unprofessional and haven’t got a clue in what they’re doing..... Read more
4th Dec 2019 (5 years ago)
R Films
This is the most unprofessional estate agent I’ve ever dealt with.
They are clueless, Rhys who was meant to do a viewing at a property turned up late, unreachable by phone. Embarrassingly he didn’t even have the keys to the property and told me to look at the property from outside after travelling over 1 hour for viewing.
He was clueless about the property and used the excuse that he doesn’t deal with properties and someone else does that who’s on holiday yet continued to be my point of contact for the rest of the negotiation.
After 2nd viewing, still clueless and knows no more than I do - tries to get me to make offer all formal and professional when really they’re just a poor estate agent with lack of professionalism and communication skills.
After sending all my documents and bank statement, I heard nothing back for a few days, then I followed up to be told the property is no longer available! This is after an initial offer was accepted. Waste of time and money, don’t deal with them weather you’re a landlord or tennant!!... Read more
9th Oct 2019 (5 years ago)
M Akbar
Broken stupidness service... Read more
4th Oct 2019 (5 years ago)
D Yor
There are helpful with the choice... Read more
22nd Aug 2019 (5 years ago)
M Virdis
Cancel on a property 1 h before the viewing as the property has been taken already.
Not a reply for 3 weeks.
Unprofessional service.... Read more
24th Jul 2019 (5 years ago)
A Ajube
Overpriced bad looking houses... Read more
22nd Aug 2018 (6 years ago)
L VIDEOS
(Translated by Google) regular
(Original)
regular... Read more
12th Jul 2018 (6 years ago)
J Sharma
After having instructed indigo property we had to forcefully move our management away from them.
I couldn't agree more with the others on here who have stated that they experienced poor inspections and hardly any services proactively provided and the minimum you expect for the management fee.
We have a HMO property and checks on communals were either not done or done late. As for room
Inspections they were non existent.
Unfortunately we can't even agree with others that there was any small consolation as we found no reason. We felt it literally was a non existent service. The only thing they seemed to be good at when it came to us was pursing the costs for terminating the management agreement early. Despite having spent the year collecting management fees and not carrying out the responsibilities which you would expect a managing agent too
All this despite what it seems is the most employed people at an agency I have come across. I alone had to speak to 5 different people. Emails were not always responded too and phone calls rarely returned.
We would not use such an agent again and would advise anyone considering a management agent to fully research and understand there track record and reviews first to know what there signing up too... Read more
Landlord
7th Oct 2017 (7 years ago)
S Calak
Very helpfull polite staff. Always go the extra mile to help and accommodate.... Read more
22nd Sep 2017 (7 years ago)