D ward-foxton
UPDATE 7 yrs on still doing a first class job, rent paid on time every time ..
Recently acquired a property and passed it over to Jonathan Copeland to be fully managed, all I can say is a job well done in all areas.
Dave the lettings manager was a key factor in all areas.... Read more
Landlord
22nd Feb 2021 (3 years ago)
D Bruce
The staff are very friendly, and they do what they can to help, amazing landlords, I would highly recommend them to anybody... Read more
Landlord
8th Feb 2021 (4 years ago)
D Braswell
Excellent service and very knowledgeable I do not have to worry about my rental property. They call me to keep me informed. Excellent return on my investment. I am telling all my friends.... Read more
Landlord
5th Feb 2021 (4 years ago)
N Harvey
Has been a fantastic landlord to us so far, especially during the pandemic. Very responsive with communication, understanding, fair and kind. Very friendly and personable whilst also professional, highly recommended.... Read more
Tenant
22nd Jan 2021 (4 years ago)
P Priceless
Fantastic landlord and extremely helpful during this difficult time in our world.
Jackson and Copland Ltd have created a wonderful and comfortable home for my girlfriend and I. They are very responsive and understanding!
Would recommend them highly. Very low stress and very responsive when we need to ask for help. Also very personable and caring that us tenants are comfortable and enjoying our time.
We're very lucky to have found them ????
Five star landlord!... Read more
Tenant
22nd Jan 2021 (4 years ago)
K Wright
I have recently been recommended to Jonathan by a close friend whom has used Jonathan’s letting agency to rent out several of his own properties.
The level of Jonathan’s service I have witnessed has been exceptional, down to earth and honest. His ability to quickly yet professionally turn around the properties, bringing them to spec and finding suitable tenants is something to behold.
I’m so impressed, I’m going to give him a whirl myself! As a newbie landlord, the support and advice Jonathan has given me to date has been really helpful and I look forward to working with him in the near future.... Read more
Landlord
20th Jan 2021 (4 years ago)
M 2k19
I've been with J & C Ltd for over a year now and they are the best landlords I've had to date. I've always got a great service & they're always been extremely helpful in every aspect... Read more
Tenant
25th Dec 2020 (4 years ago)
J Hill
We've had the pleasure of working with Jonathan and his team for some time now.
Using their expertise, Jackson & Copeland help us assess potential acquisitions in the local area. They also manage and maintain a number of our clients properties.
Their experience and knowledge in Newcastle and surrounding areas is second to none - We have established a fantastic relationship and can always count on them.
Highly recommend to anyone looking for an honest, dedicated and reliable company.
James Hill
Sales Director
Social Property Invest Ltd... Read more
Landlord
22nd Oct 2020 (4 years ago)
D Johns
Horrendous leaving a elderly women with no gas and then leaving a family Homless because of being a day late paying rent witch was your fault for Mis communication a list of things from various tennents and as I write this now I’m working on a documentary that will show the uk what real rouge landlords look like if anyone has any sense do not go with these as it will be the worst choice you make and good luck to anyone that dose rent from them... Read more
Landlord
15th Sep 2020 (4 years ago)
T Taylor
Great service, professional property management and friendly staff. Very Competitive rates. Highly recommended!... Read more
26th Jun 2020 (4 years ago)
A Wells
I have been a Landlord with J & C Ltd for 8 years now & they handle All our properties .
We get a great service & always been extremly helpful in every respect!
Would never change agents .I have had different agents before joining J & C Ltd & none have been anywhere near as good.
Great!!... Read more
Landlord
26th Jun 2020 (4 years ago)
A Burns
Fantastic service from Jonathan and his team would highly recommend Jackson & Copeland for any letting requirement. The experienece and willingness to go the extra mile from Jonathan is priceless and any queries were answered with an honest explantion so i fully understood and my expectations were always achieved. 5 star service... Read more
Landlord
26th Jun 2020 (4 years ago)
H Walton
Have a couple of property’s with J&C
Very proactive team, deal with any issues without fuss. It was noted that “Doris” from number 10 rang J&C to say the power had tripped and she needed an electrician, after a brief conversation they managed to instruct her on how to change the light bulb in the living room.
This is the team to look after your investments in my opinion.... Read more
Landlord
26th Jun 2020 (4 years ago)
E McQueenie
Jackson and Copeland have managed my property for several years and found me a good reliable tenant, really happy with there service, staff friendly and helpful. Highly recommended them.... Read more
Landlord
22nd May 2020 (4 years ago)
K Wilson
Good landlord Jonathan has helped a lot in our property. He helps people and trys his upmost best to help his tenants. He is a good guy and good landlord... Read more
Tenant
22nd May 2020 (4 years ago)
A houlihan
A very professional company with a wonderful and approachable team of staff.
I was very distressed about having no heating or hot water. I had someone come to fix the issue very promptly and were extremely helpful providing me with pac tested heaters to keep my children and I warm whilst a part was ordered to fix the issue.
Nothing was too small for this company. ******... Read more
Tenant
22nd May 2020 (4 years ago)
C Crammen
I have lived in one of Jackson and Copelands property’s for just over a year now and I have never had any problems, any repairs that have needed doing have been done as quick as possible.... Read more
Tenant
22nd May 2020 (4 years ago)
K findlay
Could not rate the service I have received any higher.
Unlike previous management companies I have used, not only did J&C find a Tennant but they found a great one. I would recommend J&C over any other service in Hartlepool.
Regular updates when needed and always containable. A* from start to finish.... Read more
Landlord
2nd May 2020 (4 years ago)
S Louise
Jackson and Copeland is a brilliant business. I started working here this year and it was the best welcome I've had. All the staff were so lovely and we got on instantly, they are very helpful when need assistance. Overall very nice people and it is a great environment to work in. I can see myself being here for a long time.... Read more
16th Dec 2019 (5 years ago)
soxandruby
As a long distance landlord I am very mindful of who manages my properties. Jackson and Copeland are fantastic at what they do and I would have no trouble recommending them to landlords operating in the Hartlepool area... Read more
Landlord
24th Jun 2019 (5 years ago)
B Smyth
introduced to Jonathan and his team 3 years ago they are now renting my 3 flats in middlesbrough and doing a first class job... Read more
Landlord
4th Dec 2018 (6 years ago)
S white
extremely happy with the service and support we get from JC , works all get done rent is paid on time every month good honest small business... Read more
Landlord
3rd Dec 2018 (6 years ago)
J dooley
Great company to partner with do what they say they will.... Read more
3rd Dec 2018 (6 years ago)
G bing
Jackson and Copeland doing a first class job looking after my 3 houses in Hartlepool. very good... Read more
Landlord
3rd Dec 2018 (6 years ago)
J stock
We gave our one rental house to Jackson and Copeland after having nothing but trouble with it for the last 2 years. They have now found us a lovely tenant who we have met and they are looking after the house and im getting my rent every month on time. Extremely happy with there service.... Read more
Landlord
30th Nov 2018 (6 years ago)
R Wilson
This is a poor agent for landlords. I would only recommend them if you're looking for an agent who takes 1 - 3 weeks to respond to emails or often doesn't reply at all. Or if you want your agent to ignore requests/instructions regarding your property. Also if you enjoy very poor/little communication and appreciate being patronised, this is the company for you.... Read more
Landlord
2nd Nov 2018 (6 years ago)
S crabtree
Great landlord and great company... Read more
25th Jun 2018 (6 years ago)
J Cote
Mid Florida Property Management has been managing my properties for over 4 years. Jonathan is extremely responsive to my calls and emails, and his sense of urgency on extreme issues gives me peace of mind! I always know that my properties are in responsible hands! Jonathan and his team are extremely honest and trustworthy!... Read more
Landlord
16th Nov 2017 (7 years ago)
J Brown
Mid Florida Property Management is an accomplished and successful property management team. Who I feel genuinely cares about my property. Jonathan Copeland ensures that my property is always well maintained. I would highly recommend their services to anyone looking to rent out their home!... Read more
Landlord
16th Nov 2017 (7 years ago)
J Rose
This company are doing a great job managing my 3 houses collect all the rents and take care of all the gas and maintence issues very happy indeed... Read more
Landlord
24th Aug 2017 (7 years ago)
J williamson
Very pleased to have been introduced to Jonathan and his team of staff they are now managing my house in Middlesbrough and doing a wonderful job... Read more
Landlord
14th Aug 2017 (7 years ago)
D Taylor
We recently moved into one of the homes managed by Jackson and Copeland. Unlike my last property i rented off a private owner this one is perfect, full instructions on how to use everything and clear instructions on how to report repairs etc full inventory taken with photos.... Read more
Tenant
11th Aug 2017 (7 years ago)
R Winters
Called them at 9am Monday morning with a new property. The house was listed and on all the major advertising portals by 2pm the same day! Office staff are all very nice and know what they are doing,... Read more
Seller
11th Aug 2017 (7 years ago)
B Anderson
My wife and I have been landlords for many years working with Jackson and Copeland is a breath of fresh air,
They have a process and audit trail for everything they do, very nice company to work with... Read more
Landlord
11th Aug 2017 (7 years ago)
S Grant
As a tenant for many years i have had some major problems in the past getting work done to apartments i've rented. In January Jackson and Copeland took over the management of the apartment block i'm living in. These guys are excellent they have a great set of handymen and contractors who come straight out. They manage the house next door too and they are just as happy Well Done J&C!!!!!... Read more
Tenant
9th Aug 2017 (7 years ago)
G Edwards
Great full service property management company with their own in house maintenance team, They are Gas Safe and also FMB affiliated.... Read more
26th May 2017 (7 years ago)
B Uppingham
An estate agent recommended Jackson and Copeland to us in 2008 since then they have managed several houses and flats for us across the north east, all of the staff are excellent and there maintenance department have been very good also. five stars from us.... Read more
Landlord
25th May 2017 (7 years ago)
M stephenson
J&C are a fantastic agent, I have used them several times and also recommended them to many friends and clients, they will go to great lengths to assist you with finding a property and they also offer great advice and services such as property management, excellent!!!... Read more
18th May 2017 (7 years ago)
K Miller
I have been renting from Johnathan for 7 years and plan to keep renting from him. He is the best landlord I have ever had. Highly recommended... Read more
Tenant
13th May 2017 (7 years ago)
C Copeland
Fantastic local company, office on york road, Dave, Gill, Lauren and Jonathan are the staff, I've been with them for 5 years, no turn over of staff. All my repairs work done to a good standard and affordable. Great business, well done.... Read more
Tenant
13th May 2017 (7 years ago)
R Thompson
Excellent and professional company to work with. Have always gone the extra mile when needed and communication is excellent. The team is obviously well trained and I have every confidence in them. 5 star!... Read more
4th May 2017 (7 years ago)
D Thompson
What an amazing company! Jonathan and his team’s attention to detail has been brilliant. He took over the management of our North East portfolio and has taken an under performing property into a highly profitable one. They’ve managed a full refurbishment, removed problem tenants and we now receive a regular income from good quality tenants. I would never have any hesitation is asking Jackson & Copeland to manage any stock we buy in the North East – it’s just a shame they’re not a national company. Brilliant 5-star company.... Read more
Landlord
2nd May 2017 (7 years ago)
T Charles
I've managed my own properties since mid 80s I did my research over the years to find out managing my properties is fraught with all sorts of litigation, If I needed a Dr I would not have a go myself. A judge would not look kindly if my defence were " I did my best". So I appoint a professional team to manage my assets. I found Jackson & Copeland quite by chance. I found the staff extremely personable and professional. It's a no brainer for me. Thank you Jackson & Copeland... Read more
Landlord
2nd May 2017 (7 years ago)
J Spashett
A very trustworthy company who provide excellent property management and maintenance services. very professional and friendly. I would highly recommended Jonathan and the team to anyone... Read more
30th Apr 2017 (7 years ago)
J Robinson
This company has looked after me in my time of need happy friendly service best housing company I have been with 5 stars from me... Read more
25th Mar 2017 (7 years ago)
J Cohen
J&C have managed my portfolio for over 2 and half years now and are always on hand to deliver a great service or meet your specific needs. Dave is always there to provide updates and get the best for you when negotiating with tenants, whist Gill and Lauren provide constant communication from the office. Would recommend.... Read more
Landlord
30th Nov 2016 (8 years ago)
J Cohen
J&C have managed my portfolio for over 2 years now and are always on hand to deliver a great service or meet your specific needs. Would recommend.... Read more
Landlord
24th Oct 2016 (8 years ago)
M Wootten
Nice to deal with a local expert, all the staff know the local area so well and was impressed with there knowledge.... Read more
13th Oct 2016 (8 years ago)
H Rose
Jackson and copeland purchased the rental account from the estate agent company who managed my five houses in Hartlepool and middlesbrough. At first I was sceptical, however what a turn around this company is extremely professional and only conduct property management not sales. They use state of the art property management software, all their contractors are vetted and are audited by j&c. My expenses have dropped significantly as they have an in house maintenance team. I can highly recommend them.... Read more
Landlord
8th Oct 2016 (8 years ago)
S Ulloa
This business fitted us a new boiler in our rental house did a fantastic job very clean and tidy all local people, they also have a property management company and are now renting our house too!!!!... Read more
Landlord
23rd Sep 2016 (8 years ago)
R Greer
Worked with this company now for over ten years they take excellent care of my properties and cover all of the maintenance too. Five Stars!... Read more
Landlord
22nd Sep 2016 (8 years ago)
D wherritt
Great Company with great staff been operating from York road for over 10 years... Read more
28th Jul 2016 (8 years ago)
H Ailes
Needing a new boiler brought me to tears. Jackson & Copeland took the sting out of the process with their quick service, courteous workers and wonderful service. I am glad I did my research and found this company. I will make sure to tell all my associates of them!... Read more
9th Sep 2015 (9 years ago)
J write
had one of my rental property boilers replaced in an emergency job went A1 good company... Read more
Landlord
22nd Jul 2015 (9 years ago)
M Stewart
Just had a new combi boiler fitted by J&C there service was very good and they were quick and clean.
i have also used them in the past for repair they are local and get the job done.
good company... Read more
4th Sep 2014 (10 years ago)
A taylor
Not happy with them at all.
... Read more
14th May 2014 (10 years ago)
D ward-foxton
Recently aquired a property and passed it over to Jonathan Copeland to be fully managed, all I can say is a job well done in all areas.
Dave the lettings manager was a key factor in all areas.... Read more
Landlord
8th Apr 2014 (10 years ago)