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Home
Estate Agents in Liverpool
Keppie Massie Residential

Keppie Massie Residential

3.1

9 reviews

Opens tomorrow at 9:00am

Bulloch House, L3 9DG

Keppie Massie Residential hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Keppie Massie Residential does have 9 reviews, with an average score of 3.1/5 If you're looking to sell in Liverpool, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Eddisons Commercial Limited and Urban Evolution - Liverpool. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday Closed
Sunday Closed

View all details

Keppie Massie Residential Reviews (9)

Have you used this agent?

Anonymous Homeseller

First method of valuation is to find similar properties, but couldn't find any, fair enough. Second method is to imagine a building on the land then deduct the cost of the building to price the land - this came back as a negative figure. When I argued that generally you pay for land rather than get paid to take it, they wouldn't accept that their method was in any way at fault. Took months to action, shocked that they're RICS approved... Read more

8th Sep 2021 (3 years ago)

K Gavin

I found Keppie Massie staff to be very helpful and professional. They did their upmost to find me a new tenant during the pandemic which I am very grateful for. I would like to thank Mary as she has always been very helpful over the years.. Also Laura who has been very proactive and found me a tenant very quickly and she has been extremely organised and has kept me up to date at every step.. Also thanks to Kay who is very helpful. Thanks ladies for all of your help..!... Read more

31st Mar 2021 (3 years ago)

L MacLeod

Genuinely made up with the apartment I have recently moved into. It was all very last minute with the move and considering it was done during a pandemic, it ran smoother than most moves i've experienced! The apartment was spotless and beautiful when I moved in so it set the tone for me. I'm incredibly happy with living here and thankful to Kay especially for getting everything moving forward so quickly.... Read more

15th Mar 2021 (3 years ago)

Anonymous Tenant

DO NOT RENT FROM THIS LETTINGS AGENCY Falsely claimed full deposit for cleaning/repair when the property was left in shape. No support when I moved in when floor was damaged by previous tenant. Absolute rubbish servicd... Read more

11th Mar 2021 (3 years ago)

D Gilland

The viewing, application and referencing process was made to be as quick and straightforward as I'd hoped for, Kay was incredibly helpful and personable during this. I was particularly impressed with the speed of response and level of professionalism. There were some issues with furniture in the property and inventory queries which were dealt with immediately. Overall a seamless process which I was very happy with and would recommend.... Read more

3rd Feb 2021 (3 years ago)

R Robin

Report every dust you saw around the flat (even behind the wardrobe, every nook and cranny really) when you do your inventory because they have an impeccable standard of cleanliness (yep they did mention the sighting of dust to deduct my deposit). If not, you have to make sure the flat looks completely new and spotless when you left if you want your full deposit back even after you have been living there for years. Prior to leaving the flat, everything was fine though but once you are no longer their customer, it might be a totally different case. I just wish they could be more sensible.... Read more

29th Jan 2021 (3 years ago)

S Ruth

The worst agency I've ever dealt with. A very amateur agency with no real estate knowlege or customer service skills. I wouldn't trust them at all. Judging by most reviews on here, they are consitently bad.... Read more

28th Aug 2019 (5 years ago)

S Michaels

Criticised and punished by the Ombudsman. Do not trust. A good friend of mine submitted a complaint to the ombudsman and they found Keppie Massie had caused aggravation, upheld the complaint which was referring to Keppie Massie not following the code of practise, misleading on fees and also made them pay a penalty cash sum which took 6 months to get. Though that is just the small details of the mess they were left in for a short while. I used to be in the industry myself so advised them to go ahead with the complaint and happy they received a good outcome from the ombudsman. Really sad case in which my friend had to battle for months in complete bewilderment as the complaint was so clear cut and unfair. I wish I did not have to make such comments about business' so publicly but I find it is only fair for other potential customers to know of the situation. My friend said hopefully the company may learn from it and improve but I am not so hopeful at all and will be staying well clear.... Read more

22nd Feb 2019 (5 years ago)

T Tomms

Thanks to Keppie Messis Residential in Liverpool for finding me the perfect property to rent. I am relocating to Liverpool next month and I can not wait to move into my new apartment. Highly recommended!... Read more

23rd Aug 2012 (12 years ago)

Performance stats

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