KEYSTONE is an exciting and experienced estate agent offering state of the art technology and marketing for you and your home in and around the Ipswich area. We pride ourselves on customer service with over 75 years property experience you and your property are in safe hands.
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:30pm
Saturday9:00am - 1:00pm
SundayClosed
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Keystone IEA - Ipswich Reviews (121)
Have you used this agent?
91%
3%
1%
1%
4%
Anonymous Home Buyer
Selling my house through another local estate agent and interactions with solicitors in selling and buying process were dire . The only person who kept me sane and seemed to work on behalf of my mother and me and keep communication flowing to ensure completion of purchase was Sally Gara. She was not being paid by us but went above and beyond to help us and to keep other parties on track to secure completion even when our solicitors were taken over by another firm. I would call her our angel in helping us get through and securing a safe home for me and my 92 year old mother.... Read more
12th Apr 2024 (7 days ago)
R Hussain
I recently bought a property through Sally, a real estate agent, and I must say that my experience with her was truly exceptional. Not only is she incredibly nice and friendly, but she also went above and beyond to help me find the perfect home. I found her to be very knowledgeable and passionate about her job, which made the entire process so much easier and stress-free. I highly recommend her services to anyone looking to buy or sell a property.... Read more
28th Mar 2024 (22 days ago)
S Austin
We must say keystone we’re first rate.
Nothing was to much trouble ,
Definitely recommend them.
Big thanks to all their staff involved with our sale ????... Read more
26th Mar 2024 (24 days ago)
T Ranson
Friendly, helpful and a good personal service. Especially impressed with the after sales support where they went the extra mile chasing up solicitors and keeping myself & everyone else in the process up to date/on track. Would definitely recommend.... Read more
26th Mar 2024 (24 days ago)
G Elliott
Sally, Jonathan T and the team did a fantastic job getting our house up at the best time, with quality photos and over the line! They managed all viewings and everything was well organised and made as easy as possible for us. Thanks again guys! Highly recommend!!!... Read more
20th Mar 2024 (30 days ago)
J Ottaway
Just completed our move, we found Jonathan and Sally both informative, friendly and helpful throughout the process. No hidden costs, certainly earnt their fee with all our phonecalls and questions. Would recommend getting in touch for buying and selling.... Read more
20th Mar 2024 (30 days ago)
S Dowling
Relentless, Professional, Smiley and Helpful. They even saved a sale from falling through! HIGHLY RECOMMENDED!!!... Read more
20th Mar 2024 (30 days ago)
J Smith
We went with Keystone after our meeting with Sally Gara, she was amazing throughout our sale. Sally was absolutely the best agent we have dealt with over our 34 years of buying, selling and renting property. Efficient, professional, honest, informative and refreshingly candid. Sally always responded to emails, even those when we were just worried sellers. We can't recommend enough :)... Read more
20th Mar 2024 (30 days ago)
Anonymous Homeseller
Very friendly and kept in regular contact... Read more
25th Jan 2024 (12 weeks ago)
D Costelloe
Extremely professional in dealing with me on all levels. Easy to follow guidance and completed rental without any issues. Very happy with my new rental.... Read more
8th Jan 2024 (15 weeks ago)
P Ebere
READ ALL...
So far so good, smooth letting experience. Hoping for a good full tenancy experience.
*The above was my experience when letting, however, the journey with this agent has been tough. Of course, people will be nice when they want to make sales but when real issues arise, they bolt!
When I went to view the house, I was never told that the hot water pressure was low and I have to put up with whatever I find in the house.
However, since over 2 years (27 months), I have NEVER had a proper shower in the house i rented, neither has my kitchen hot water come through as it should. I contacted the agent with the issue but the major feedback I am getting now is that THERE IS NOTHING THEY CAN DO ABOUT IT.
They have advertised a house under false pretence whereas things are not working the way they should.
I would not recommend an agent that won't look out for their tenant.
If the issue is resolved, I will update this review accordingly.... Read more
20th Dec 2023 (17 weeks ago)
S lopes
Very helpfull staff and always polite .... Read more
24th Nov 2023 (21 weeks ago)
A Szaniawska
Very helpful, friendly and professional agency.... Read more
22nd Nov 2023 (21 weeks ago)
K Deacon
We used Keystone to sell our house. Johnathon and Sally were great, they always gave us feedback after viewings so we knew if there was anything we could to do make our house more attractive to buyers. Once everything was with the solicitors they stayed in touch giving us updates. Very happy with their services.... Read more
18th Nov 2023 (22 weeks ago)
A antanaitis
Good agency... Read more
15th Sep 2023 (7 mo. ago)
Performance stats
% of asking price
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Fee
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.