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KWB - Birmingham

3.3

38 reviews

Closes at 5:30pm

Lancaster House,67 Newhall Street,Birmingham, B3 1NQ

KWB - Birmingham hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. KWB - Birmingham does have 38 reviews, with an average score of 3.3/5 If you're looking to sell in Birmingham, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Avery Residential and Connells - Birmingham City. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday Closed
Sunday Closed

View all details

KWB - Birmingham Reviews (38)

Have you used this agent?

S Rai

Absolutely terrible company. They charge a management fee even for freeholders that has been going up every year and when asked to look into fixing an issue they totally ignore it. Special shout out to Jason Osborn the non existent property manager who ignores emails in the hopes you go away. A fence has fallen that belongs to the estate and they have refused to fix it. 1.5 years later its still fallen. If you are looking to do business with this company, I would suggest reading the negative reviews and avoid them at all costs.... Read more

13th Nov 2024 (28 days ago)

L Nichols

Having worked with KWB for several months, since they took over the management of our complex of flats, I have found them to be professional and approachable with regards to any issues. Nicola and Jason have responded promptly and efficiently and any issues have been resolved in a timely manner.... Read more

3rd Oct 2024 (10 weeks ago)

S Akhtar

Absolutely poor service by Narinder Kaur. She’s definitely not a professional. Landlords stay away from these guys unless you want your property empty for months!... Read more

26th Sep 2024 (11 weeks ago)

E Broome

Our apartment complex has recently moved to KWB after self managing ourselves. We interviewed prospective management companies and KWB, that being Nicola and Jason, as far as we are concerned, stood out from the others as being the best. They took over in July and from the outset we have been impressed with the professionalism and approachability and common sense attitude for dealing with everyday matters and problems. We are still in the early days, but everything has gone extremely well so far and any concerns we had with having a management company has been wiped out. Nicola and Jason provide excellent service and support. We are impressed with their commitment and willingness to deal with all property management problems we have... Read more

24th Sep 2024 (11 weeks ago)

Z MD

I recently inquired about a commercial property and was initially shown the space by Narinder Kaur. She provided some initial hope regarding our potential acquisition. However, despite completing all necessary checks, including a hard credit evaluation for both myself and my colleague, we were informed weeks later that the landlord did not wish to have our business in the property. I am concerned that Narinder Kaur may not have effectively communicated with the landlord, as our application was declined shortly after I raised issues regarding her communication skills. She would not respond to our emails or attend to our call back requests. This experience has been disappointing, particularly as the property has remained vacant for over a year, which seems like a missed opportunity for the landlord and a loss of income due to Narinders indolence and inactivity. Additionally, I found the KWB website to be somewhat misleading. Staff members are unprofessional and less helpful, there appears to be a lack of an effective complaints handling process. I would recommend that landlords approach KWB with caution, as it may result in lost opportunities with potential tenants including a loss of potential income. Overall, my experience did not meet my expectations.... Read more

22nd Sep 2024 (11 weeks ago)

M Collingwood

I've purchased and sold four commercial properties via Malcolm Jones and the team a KWB, and their service has been outstanding. Highly recommended.... Read more

18th Aug 2024 (16 weeks ago)

S Q

"Avoid KWB Property Management: Terrible Advice Leads to Lost Sales and Stress" I regret to say that my experience with KWB Property Management has been overwhelmingly negative. Their incompetence and lack of understanding have led to disastrous consequences for both landlords and tenants alike. From the very beginning, it was evident that their advice was misguided and detrimental. Instead of providing sound guidance, they consistently offered recommendations that hindered sales opportunities for tenants, leading to frustration and stress. Their inability to grasp the intricacies of small property management has resulted in missed opportunities for tenants and lengthy conversations with landlords. The lack of proper communication and expertise has left both parties feeling neglected and unsupported. Overall, I strongly advise against entrusting your property management needs to KWB. Their incompetence and poor advice only serve to exacerbate problems and create unnecessary stress for all involved. I have spoken to a dozen other people who shared the same frustrations as I have which has only led me to understand this is not an isolated incident.... Read more

12th Apr 2024 (7 mo. ago)

M Hodson

Fantastic place to work for , pay is always right and on time... Read more

20th Mar 2024 (8 mo. ago)

A Cassity

1 star from me for the fact they have put prices up this year. Circa £17.33 a month for what exactly?... Read more

25th Nov 2023 (1 year ago)

A abductee

As a former employee I do recommend hiring this company They are just growing all the time. They look after their staff well.They also have a great cleaning team and so would highly recommend them to anyone looking for cleaners for their business.... Read more

3rd Apr 2023 (1 year ago)

A Services

Rude and unprofessional staff, if there was an option for no stars I would chose this.... Read more

21st Oct 2022 (2 years ago)

H Emery

Our block of apartments recently moved across to KWB. The service and response has been first class. In particular Nicola Fagan who is a very dedicated, professional and caring individual. We couldn't recommend a better service provider.... Read more

3rd Jan 2021 (3 years ago)

F Jussab

My experience with kwb has historically been adequate. I now deal with property manager Mark Eskins and he has single handedly transformed my opinion of KWB. He is professional, caring and incredibly efficient. What an asset to the company. Lives and breathes the company values.... Read more

17th Dec 2020 (3 years ago)

S Cole

I thoroughly recommend KWB. I have found them to be extremely responsive, communicative, effective and professional. Nicola has been amazing, always 'on it', sorting things out and going the extra mile. Thank you.... Read more

12th Dec 2020 (3 years ago)

J Davies

I have worked with Nicola and the team for a number of years now and have always been impressed with the efforts they go to in order to provide the best possible service to their customers.... Read more

10th Dec 2020 (4 years ago)

Performance stats

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