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  1. Home
  2. Laurels South West London (Surbiton)
Laurels South West London (Surbiton) Logo

Laurels South West London (Surbiton)

Closes at 8:00pm
Unit B Argent Court, Hook Rise South, Surbiton KT6 7NL, KT6 7NL
At Laurels we are determined to redefine estate agency in London & The Home Counties. Our pillars "Premium, Progressive, Personal" encompass our team, our logo and our approach to the life-changing moments that we are proud to shape and be a part of.

Opening hours

  • Monday 8:00am - 8:00pm
  • Tuesday 8:00am - 8:00pm
  • Wednesday 8:00am - 8:00pm
  • Thursday 8:00am - 8:00pm
  • Friday 8:00am - 8:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday 10:00am - 4:00pm
View all details

Accreditations

  • tpos
  • arla

Laurels South West London (Surbiton) Reviews (247)

Have you used this agent?
  1. 93% 5/5 Stars
    93%
  2. 3% 4/5 Stars
    3%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 4% 1/5 Stars
    4%

R Shaw

5/5 Stars
First time selling a house in 25 years I was very apprehensive, as I was buying new build the company got 3 estate agents in to value and compete against each other , what I must say from the very first meeting Laurals ( Fraser ) was one step ahead or the game. He had the house on the market before the others had even sent a photographer round , by the time they had, laurels had sold the property ( 8 days ) for the price we wanted. Again through the whole process Fraser kept us informed and nothing was to much trouble for him, I think Laurels are lucky to have him . And would highly recommend laurels ????????????????????... Read more
27th Feb 2024 (21 days ago)

Anonymous Homeseller

1/5 Stars
It was no very good experience.... Read more
19th Feb 2024 (29 days ago)

R Mouland

1/5 Stars
We arranged a viewing on a property through Laurels, and drove 3 hours from Cambridge to view it. The agent failed to turn up. We knocked on the door of the property to make sure the agent wasn’t inside; it was clear that someone was inside, but did not want to be disturbed. As we were leaving, 30 mins after the viewing was scheduled for, we received a call from the agent. They told us that the house had already been sold a week previously - before we had even booked the viewing over the phone! So, we travelled 6 hours in a day only to needlessly bother the owner of an already sold property. I would suggest that any potential sellers be wary of Laurels when choosing an agency to list their property with.... Read more
17th Feb 2024 (4 weeks ago)

V Sinet

5/5 Stars
Highly recommended - the whole team went above and beyond, from Rob Muat who runs a fantastic agency and gives great advice, to the estate agents and the sale progression team, we felt very supported throughout the experience thanks to John Carlisle, April Tucker, Katie Cullivan.and especially Olivia Greenwood who was very proactive and helpful towards the end. Our situation got complicated but the team was patient and solution-focused which was extremely appreciated in times of pressure. Laurels has very high standards and outstanding customer service, big thanks to all involved in our sale.... Read more
7th Feb 2024 (6 weeks ago)

N Al-tekreeti

5/5 Stars
We are happy to deal with the Laurels and we are thankful for their honesty, commitments and accuracy appointments. Specially I would like to thank Olivia amd Robert for their patience and helping us with every step in the deal. I highly recommend the Laurels and will not hesitate to deal with in future. Good luck and all the best. Best regards.... Read more
18th Jan 2024 (9 weeks ago)

T Spence

5/5 Stars
Laurels (Jordan in particular) worked incredibly hard to sell and then to rent our flat in a difficult market and found us some great tenants. Very communicative throughout the process as well. Highly recommend!... Read more
18th Jan 2024 (9 weeks ago)

N Widder

5/5 Stars
We switched to Laurels after our chain broke down when we lost the buyer for our flat. The house we wanted to purchase was being sold by them, so we had gotten to know them already through that process. We were hesitant to switch agents because we did like the ones we were working with. But it quickly became clear it was the right choice, as with Laurels we had a completely different experience from any other estate agents we have ever dealt with. They were highly professional, friendly, and capable through every part of the process, from their recommendations of how to market our flat to the way they did the photography, and the way they handled a number of tricky issues that came up during progression all the way to completion. We're really grateful to Josh, Anna, April, Rob, John, and all the rest for their hard work. We would recommend them to others without hesitation.... Read more
14th Jan 2024 (9 weeks ago)

Anonymous Homeseller

5/5 Stars
I would definitely recommend laurels estate agents they sold my house 2weeks into advertising , Josh is so enthusiastic and has a charming character and managed to get me the sale April and Robert were amazing too always helping and sorting things out they were always giving me updates and follow up calls to make sure I knew exactly what stages we were at . Would definitely recommend above all the bigger estate agents went above and beyond .... Read more
12th Jan 2024 (10 weeks ago)

J Entwistle

5/5 Stars
Fraser was incredibly helpful with the sales negotiations. He is very efficient and provided regular updates. He is a credit to your team.... Read more
12th Dec 2023 (14 weeks ago)

C Millard

5/5 Stars
Jordan and April were amazing whilst handling a property purchase earlier in the year. Both of them were so eager to help and they were always available to discuss any matters, no matter how big or small. I would highly recommend Laurels to anyone looking to buy or sell a property, particularly Jordan and April.... Read more
8th Dec 2023 (15 weeks ago)

Anonymous Homeseller

1/5 Stars
Worst experience ever. Will never use them again.... Read more
6th Dec 2023 (15 weeks ago)

V G

5/5 Stars
Very professional, thorough, helpful and friendly. All communcation was spot on and timely which helped ease the stress of the moving process. Josh was very helpful, he would bend over backwards to help and I miss our chats! I wish him well in his career.... Read more
13th Nov 2023 (18 weeks ago)

M Khurram

5/5 Stars
I purchased my house in August 2023 and it is now November 2023 and I am just writing this review for Laurels. The moral of the story, even though 3 months have gone by, no day has gone by where I have not felt gratefulness towards Laurels for their absoutley outstanding service in helping me during the sale process. April in Sales Progression Team – Thank you so much for your help, dealing with me ever so kindly. Providing me with your support during such a difficult time. Thank you for your utmost patience in responding to emails, calls and voicemails. Constantly chasing the matters for me and most importantly never ever losing your cool and always extending a warm ‘hello’ on the phone, even if you were calling me for the 4th time in the day. I really did appreciate your help and I will always remember your kindness. Matthew – Thank you for going above and beyond, for bringing my first ever set of keys to me. Thank you for staying behind and sorting matters when no one was available. Thank you for going above and beyond in providing support. Leoni – It all started with yourself and I have to extend my thanks to you for being on the ball, extremely efficient and kind in you customer service. I have to recommend Laurels to everyone. An extremely friendly bunch of people, with an individualistic approach to every client, dealing with so much empathy kindness and love. And the most important thing – GETTING THE JOB DONE. Thank you all.... Read more
10th Nov 2023 (19 weeks ago)

T Ronder

5/5 Stars
Liam at Laurels has been a pleasure to work with. Proactive from the start, fully available in the important early stages, I can wholeheartedly recommend the company with Liam at the helm. He found us excellent buyers and went the extra mile to hand deliver our signed papers when timing was tight. He was always clear-sighted and actively engaged in the process. I also found the fact that it was Liam himself who showed potential buyers round, rather than another member of the team which is often the case with larger estate agents, a complete bonus. It made the whole procedure personal and built up a lot of trust. The only downside is that we took his advice on which solicitor to go with (Taylor Rose) and that was the part of the process which we found extremely impersonal which didn’t work for us at all. Find your own solicitor and Laurels is a great choice!... Read more
6th Nov 2023 (19 weeks ago)

N O

5/5 Stars
Excellent service so far. Josh was responsive, punctual, and extremely helpful. Highly recommend.... Read more
31st Oct 2023 (20 weeks ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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