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Estate Agents in Cheltenham
Leaders - Cheltenham

Leaders - Cheltenham

4.4

550 reviews

Opens tomorrow at 9:30am

3 Bath Street, Cheltenham, GL50 1YE

Leaders - Cheltenham hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Leaders - Cheltenham does have 550 reviews, with an average score of 4.4/5 If you're looking to sell in Cheltenham, you may want to choose an agent with more experience. Covering this area are other estate agents, such as The Property Centre - Cheltenham and Philip Pugh & Partners - Cheltenham. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:00pm
Saturday 9:30am - 4:00pm
Sunday Closed

View all details

Leaders - Cheltenham Reviews (550)

Have you used this agent?

Anonymous Landlord

As an oversees landlord I need a reliable letting agency to deal quickly and efficiently with any problems that occur, and to feel at all times in safe hands. I recently bought an addition property (that was already let) which needed to be transfered to my leaders account. Joyce of leaders was on hand to lead me through this process with care patience and professionalism. I can truly recommend leaders as a letting agency with their highly competent and friendly staff. Special thanks to Joyce... Read more

27th Mar 2024 (23 days ago)

N El-Masri

My experince with Leadrs since 2020 is more than perfect they always listen to any complaints. Maintenance wise very fast their service is perfect. Not to mention Sarah there she is very helpful and act very fast to any issues and resolve it.... Read more

13th Mar 2024 (5 weeks ago)

J Miller

An absolute nightmare of a company. To start, I viewed a property in early October. As current tenants were living there, I didn't get up close and personal to do an inspection. Clearly, I should have. I received keys in December for my move in (from London). I picked them up at the office and then went to the house. I came in to find a leaking roof, 4 ft of water running down one of the bedroom walls, mould in the closet, an oven that doesn't work, floorboards coming off, mice, and a back door that wouldn't lock. Getting ahold of the property manager Shelly was initially a hassle, until I started calling her daily for updates. After fighting to get Leaders to go to the landlord (who lives in Australia..) to ask for the tenancy to be ended early, it was still weeks before I heard anything back. Repeatedly Shelly told me she'd email me updates, and almost never did. I had to continue to call for information and status updates. It was blamed on "a break down between the front end team" for her not knowing that the property was an absolute mess. Why they didn't bother to do a walkthrough before handing me the keys I can't understand. The property never should have been handed over in that state. Only after offering to cover rent until 12 February did I finally get released from the lease. Then they call me on 18 Jan, asking if they can end it that day (I'd already moved out), so they can go in and start repair work right away. I'll add that the property (9 Keynsham St) was already re-listed on Rightmove on 15 Jan, despite the state of disarray in the house. I agree to end as of 18 Jan. It took them SEVEN weeks to refund me the £1000 they owned me back in rent. I was again calling Shelly weekly for updates and kept getting the same response of "I'll look into it, I'll email you updates, give me a few more days, well there's no contact number for the finance team", etc. Well dear reader, you probably won't be surprised to hear I in fact did not get email updates. Only after asking for a manager, Sarah, did anything actually happen. Sarah resolved in 3 days time what had at that point been 6 and a half weeks of asking Shelly to get this resolved. Shelly is a sweet person to speak with, but when it came to taking action I am immensely disappointed. Avoid Leaders at all costs. They're a nightmare to deal with, and clearly have shady business practices.... Read more

13th Mar 2024 (5 weeks ago)

M roberts

Had Katie who made the whole experience so easy and stress free ???? thank you!... Read more

11th Mar 2024 (6 weeks ago)

A Francis

I would highly recommend Leaders in Cheltenham. I have been a tenant with Leaders for a number of years and Shelley has always been incredibly supportive with any queries I have. She is very professional and goes out of her way to help. Her empathy and kindness also makes an enormous difference.... Read more

4th Mar 2024 (7 weeks ago)

V LINUS

Katie was my direct contact, she was amazing and made the process seamless and beautiful! She was so kind and lovely... Katie has been of tremendous help, Such a delight, thank you for all the help! I love leaders because of you.... Read more

29th Feb 2024 (7 weeks ago)

A Prabhakar

Leaders- one of the best agency I have dealt with. I should mention about Katie,she has been really helpful and very friendly. She is very quick with replies and is always there when in need. Thank you so much Katie and Leaders.... Read more

22nd Feb 2024 (8 weeks ago)

Z Thompson

I just wanted to share my experience with Shelly Thomas at Leaders, I’ve had a few issues with my property recently and she has been great at responding to my calls and letting me know how things are all coming together! Been very easy to deal with... Read more

20th Feb 2024 (8 weeks ago)

L Liyanaratchi

I would like to mention that Leaders Lettings have been very helpful in finding suitable houses and arranging our viewings when we needed to relocate. They are professional yet very flexible given that we were relocating from a different city. Katie Vince handled all our queries and I must say that her service and responses were prompt and impeccable. She is definitely a gem to this organisation.... Read more

20th Feb 2024 (8 weeks ago)

C Lancaster

Myself and my partner are currently immagrating to Chetlenham form Johannesburg South Africa and I must say that the hlp provided by Katie Vince in finding a place to stay is just out standing she is both patient and supportive to all my questions as I have never lived anyehere other than South Africa and was really lost in this new process. Thank you so much!... Read more

15th Feb 2024 (9 weeks ago)

J Mumbi

Nightmare . Worst agent and should be done for being unprofessional and lacking integrity. Useless .... Read more

20th Jan 2024 (13 weeks ago)

B Taylor

Got the keys to our new flat today and were were very impressed by the whole process and how quickly it all went through. Katie was amazing for ensuring we were kept up to date and nothing was held up and always very quick to respond to any queries!... Read more

19th Jan 2024 (13 weeks ago)

Shroom

Had Jamie Haines as an agent for my current property, nice guy and helped me out whenever I needed it, appreciate the effort.... Read more

17th Jan 2024 (13 weeks ago)

M Menezes

Service is very poor for a landlord. Cannot get the branch manager details, poor understanding of the market rent and lots of excuses.... Read more

16th Jan 2024 (13 weeks ago)

I Millard

Me and my friends are currently looking for a new property and Katie has been helping us with viewings. She has explained the benefits of the residency membership and how I can benefit from it in a new home. She has given great advise and has gone above and beyond to help us find a new home!... Read more

10th Jan 2024 (14 weeks ago)

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More agents nearby

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More Leaders branches

Leaders - Evesham 14.39 mi away
Leaders - Worcester 21.53 mi away
Leaders - Faringdon 26.72 mi away
Leaders - Maypole 36.10 mi away
Leaders - Kings Norton 36.25 mi away
Leaders - Kenilworth 37.20 mi away
Leaders - Buckingham 46.89 mi away
Leaders - Milton Keynes 60.37 mi away

See all Leaders branches

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.