We started to build our business in 2008, united by a common conviction that clients deserved a better service than the normal estate agent set-up could deliver.
SE1, SE16 and E14 covered.
The key locations of our offices and teams means we posses a blanket cover of London’s key postcodes of SE1, SE16 and E14. This allows us to offer all our vendors and landlords access to the best buyers, tenants and corporate tenants from across these postcodes.
What we believe
We have a lot of experience in London property. We’ve worked in traditional estate agency, where it was clear that the usual ways of doing things don’t serve most clients very well. For many reasons, estate agency evolved around the idea of a single negotiator who will work on your behalf.
That brings a few obvious problems (what happens if he or she isn’t available?) It also attracts a particular personality type, reinforced by commission or reward structures that don’t always serve the best interests of the client.
Good behaviour
We are members of the three key trade bodies setting out best practice in estate agency and property management.
As a member of ARLA (The Association of Residential Letting Agents) and NAEA (The National Association of Estate Agents) we are governed by their codes of practice which sets far higher standards than the bare requirements of the law. The code demands professionally qualified staff, regular training and independent financial auditing.
More about the trade bodies and rules we adhere to
Local knowledge
Our senior team members have decades of experience in dealing with modern residential property across Central London. With particular expertise in London Bridge, Canary Wharf, Battersea, Surrey Quays & Canada Water and The City. Our people work across these areas, maintaining a detailed and up-to-date knowledge of each area, at the same time able to understand how market pressures might be working across the different parts of Central London.
This combination of detailed knowledge and broader perspective also informs how we approach development marketing. For property in a specific development we’ll understand and emphasise the context of that development as well as the individual features of the apartment. We’ll track those developments from their earliest stages, so whether we’re selling off plan or from completed construction we can relate a detailed understanding of the offer to optimised promotional work, locally and in the wider marketplace.
Opening hours
Monday9:00am - 7:00pm
Tuesday9:00am - 7:00pm
Wednesday9:00am - 7:00pm
Thursday9:00am - 7:00pm
Friday9:00am - 7:00pm
Saturday10:00am - 4:00pm
SundayClosed
View all details
Madley - London Bridge Reviews (48)
Have you used this agent?
71%
2%
0%
2%
25%
T Wang
Scamming letting agent! Landlord be aware!
This letting agent will take your annual letting fee in advance and will not refund if the tenancy ends early!
We have let Madley manage our flat in Bermondsey and the single AST tenancy was between April 2022 to July 2023 over the length over 14.5 months.
However, they have charged us 24 months of letting fee in advance. When the tenancy ends, they would not give the refund for the remaining period.
Landlords stay away from these scammers!... Read more
14th Sep 2023 (6 mo. ago)
N Sethi
Worked with Carmen Vigneron. Carmen was professional, attentive and made the entire rental process as seamless as possible for this first time renter in London. Thank you for bearing with my questions, special requests and shepherding me through this process so diligently!... Read more
19th Oct 2022 (1 year ago)
P Ghost
Excellent, professional agency. Carolina was of great help, in securing the sale of my London property. Highly recommend.... Read more
30th Mar 2022 (1 year ago)
S A
I would not even rate them one star.
Absolutely the worst letting agency, they are extreamly rude and racist towards others.
I have never seen a company like this before in my life.
They ignore your issues and concerns and they couldn't careless about trying to help you solve problems for your property but yet they expect rent on time.
I would advise everyone to stay away from this fraud company, they will leave you in a room with leaks and mould growing in your bathroom without getting it fixed.
Absolutely the worst company.... Read more
19th Oct 2021 (2 years ago)
S Kaced
My visit with Carmen was very lovely! She takes the time to really understand our criteria she is dynamic and very professional ! I wish all of my visits with previous agents were like this !... Read more
30th Jun 2021 (2 years ago)
J G
Beware of this agency and it’s properties 14 Western Gateway , i rented a flat 2 bed for a year .
Worse decision i made in my life , the entire tenancy was a mess and extreme stress . First they used fake pictures of the property .
It never was in those conditions .
Then the landlord promises he will bring the property to its pictures condition , never happened during the entire year .
Not even a bulb was changed.
The landlord is a major problem , he harrases you every day with emails containing threats , creates some so called problems and issues that you create reported by the concierge and its a total drama , however the concierge always told us there where never any complaints of any kind .
The landlord never speaks to you directly , he creates fake emails of his so called friends & lawyers that have @gmail accounts (fake) and they all have the same ip address = same person .
This landlord forces you to meet with banks for mortgage valuations taking up your personal time to resolve his personal issues otherwise you are threatened with eviction .
He will tell you to also lie to the inspectors about the amount you pay for rent so he can get approved.
When you leave don’t expect the entire deposit , he will want to change furniture and decorate and paint the flat with your money .
Too bad for him that deposits protected are only being used for rent in arrears , damages to the structure of the property.
The agency never helps , first they tell you they manage the property , then they don’t is the landlord .
The landlord is nowhere to be found when you need him and if you keep trying to get in touch he will make you leave the property to keep your deposit.
As you can see reading all reviews it’s a common practice , they will need at least 300 pounds from your deposit .... Read more
19th May 2021 (2 years ago)
R McCrae
Lloyd was very on it with regards to the selling of my flat and I'm in no doubt that it was his persistence that eventually landed me a buyer! He's also very good at giving me progress reports, which I greatly appreciated.... Read more
19th Mar 2021 (3 years ago)
D Wojtunik
Great service, fast and effective communication, agents always willing to help and answer any question that may arise during the rental process. Special thanks to Carmen who organised the viewings for us and coordinated all the steps.... Read more
23rd Feb 2021 (3 years ago)
P Ang
Efficient service and dealt with a proactive agent - Carmen Vigneron - who was quick to respond to queries and even bothered checking in after my move in date... Read more
1st Feb 2021 (3 years ago)
W Chan
Excellent service from Lloyd Withey, who was very professional and handled my house sale very well. Would recommend.... Read more
8th Dec 2020 (3 years ago)
K Xie
We are recently purchasing a property with Lloyd, he has been very helpful and professional at all time, I will definitely recommend him to all of you if you consider to purchase a investment property, his knowledges will guide you to the right place and get you to the best deal, and of course Madley is one of our favourite agents to work with so far!... Read more
4th Dec 2020 (3 years ago)
H Rannikmäe
Lloyd was acting on the seller side for the flat that I have recently purchased - extremely reliable, a very good mediator between the buy and sell side and pleasant to liaise with. Prior to getting this flat I was steadily looking around and viewing flats for 3 years - judging from that experience in dealing with a few different seller's agents I can 100% say Lloyd stands out. Will definitely be getting in touch when I need to sell myself.... Read more
4th Dec 2020 (3 years ago)
L That
I am currently in the process of purchasing a property in Millharbour through Madley. From the start, Lloyd has been tremendously patient and professional in his reply and communication with me. I have had a lot of questions on my mind but they have all been answered promptly and with great details by him. He has put my mind at ease regarding the purchase of the Millharbour property; without him, I may not have made the same decision.... Read more
3rd Dec 2020 (3 years ago)
G delouri
Lloyd, is very professional and helpful in the entire process and for a person who's new to the area, country - he understood my circumstances well, and with empathy that made me comfortable in the whole buying process, and also any tradesman work that's required in the apartment.... Read more
23rd Sep 2020 (3 years ago)
H Munday
Lloyd was brilliant throughout the process of selling our property. His communication was great and he was super proactive during the final stages as we pushed through to exchange of contracts, which was hugely appreciated.... Read more
2nd Jun 2020 (3 years ago)
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