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  1. Home
  2. Madley - Surrey Quays
Madley - Surrey Quays Logo

Madley - Surrey Quays

Opens tomorrow at 10:00am
2 Plough Way, Surrey Quays, SE16 2EU
We started to build our business in 2008, united by a common conviction that clients deserved a better service than the normal estate agent set-up could deliver. SE1, SE16 and E14 covered. The key locations of our offices and teams means we posses a blanket cover of London’s key postcodes of SE1, SE16 and E14. This allows us to offer all our vendors and landlords access to the best buyers, tenants and corporate tenants from across these postcodes. What we believe We have a lot of experience in London property. We’ve worked in traditional estate agency, where it was clear that the usual ways of doing things don’t serve most clients very well. For many reasons, estate agency evolved around the idea of a single negotiator who will work on your behalf. That brings a few obvious problems (what happens if he or she isn’t available?) It also attracts a particular personality type, reinforced by commission or reward structures that don’t always serve the best interests of the client. Good behaviour We are members of the three key trade bodies setting out best practice in estate agency and property management. As a member of ARLA (The Association of Residential Letting Agents) and NAEA (The National Association of Estate Agents) we are governed by their codes of practice which sets far higher standards than the bare requirements of the law. The code demands professionally qualified staff, regular training and independent financial auditing. More about the trade bodies and rules we adhere to Local knowledge Our senior team members have decades of experience in dealing with modern residential property across Central London. With particular expertise in London Bridge, Canary Wharf, Battersea, Surrey Quays & Canada Water and The City. Our people work across these areas, maintaining a detailed and up-to-date knowledge of each area, at the same time able to understand how market pressures might be working across the different parts of Central London. This combination of detailed knowledge and broader perspective also informs how we approach development marketing. For property in a specific development we’ll understand and emphasise the context of that development as well as the individual features of the apartment. We’ll track those developments from their earliest stages, so whether we’re selling off plan or from completed construction we can relate a detailed understanding of the offer to optimised promotional work, locally and in the wider marketplace.

Opening hours

  • Monday 9:00am - 7:00pm
  • Tuesday 9:00am - 7:00pm
  • Wednesday 9:00am - 7:00pm
  • Thursday 9:00am - 7:00pm
  • Friday 9:00am - 7:00pm
  • Saturday 10:00am - 4:00pm
  • Sunday Closed
View all details

Madley - Surrey Quays Reviews (235)

Have you used this agent?
  1. 91% 5/5 Stars
    91%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 5% 1/5 Stars
    5%

G Wi

5/5 Stars
My Wife and I found Madley's agent, Natalie, very professional and helpful in locating a rental apartment in the London Bridge area, in a very short space of time. Our questions were dealt with professionally and clearly. She was very helpful as we navigated the contract review and paperwork. We would highly recommend her.... Read more
25th Nov 2023 (18 weeks ago)

J 12345

5/5 Stars
Thank you Carmen and the rest of the team at Madleys, very professional and responsive service!... Read more
25th Sep 2023 (6 mo. ago)

T Wang

1/5 Stars
Scamming letting agent! Landlord be aware! This letting agent will take your annual letting fee in advance and will not refund if the tenancy ends early! We have let Madley manage our flat in Bermondsey and the single AST tenancy was between April 2022 to July 2023 over the length over 14.5 months. However, they have charged us 24 months of letting fee in advance. When the tenancy ends, they would not give the refund for the remaining period. Landlords stay away from these scammers!... Read more
14th Sep 2023 (6 mo. ago)

Anonymous Homeseller

1/5 Stars
They lured me with an initial recommended sales price and the usual "why we are better than the others" sales pitch, then proceeded to aggressively strong arm me to accept a way undervalued price (approx £35k less), because their fees would have been the same either way. Not to mention the bad attitude of the sales negotiators and even the head of sales. I had to walk away and regret wasting so much time with these people. Do yourself a favour and avoid.... Read more
29th Jul 2023 (7 mo. ago)

O Wiesner

5/5 Stars
Can't thank Aryan enough for making the process of buying our first property a total breeze!... Read more
30th Jun 2023 (8 mo. ago)

F Heale

5/5 Stars
Very helpful estate agents, Carmen went above and beyond to help us secure an amazing property! Thanks very much!... Read more
25th Apr 2023 (11 mo. ago)

S Bottomley

5/5 Stars
Carmen and Natalie were amazing every step of the way — going the extra mile to ensure we got the place we were hoping for. They were very responsive and compassionate, and I highly recommend using their agency.... Read more
19th Apr 2023 (11 mo. ago)

A S

5/5 Stars
Dealt with Carmen who was absolutely fantastic. Very experienced and managed our expectations very well. Went out of her way to do virtual viewings and in person viewing when we were back in the country. Helped us through every process and settling in.... Read more
19th Apr 2023 (11 mo. ago)

K Mikhalyova

5/5 Stars
It was a pleasant experience working with Madley. Thank you Cameron! Cameron provided excellent services and efficiency, reliable and communication was easy ! Helping me to rent this lovely apartments. I will definitely recommend Cameron to my family and friends! Fab experience!... Read more
27th Mar 2023 (1 year ago)

T Kntz

5/5 Stars
Very good approach in securing the property Carmen was very professional... Read more
19th Mar 2023 (1 year ago)

S Otufowora

5/5 Stars
Madley Property is probably the best property/letting agency I’ve come across during my stay in the Uk, their customer service is ???? the best, their property agents and Letting Negotiators are very very helpful. My experience with them has been one of a kind and I was able to secure a letting in the space of a week. Thanks to Carmen and Matt and every other person in the background that helped in making the process easy, I’m truly grateful. God bless you all.... Read more
10th Feb 2023 (1 year ago)

E Vargas

5/5 Stars
Carmen Vigneron was very helpful and supportive during our flat search. We were very pleased with her professionalism and service in helping us obtain the flat we are currently in, and couldn’t be more happier to have had her as our agent.... Read more
8th Feb 2023 (1 year ago)

C Caiti

5/5 Stars
I was looking to purchase a property and Aryan (Madley property) was super helpful during the price negotiation. He also provided great advice on the flat purchase logistics (move-in date etc). It was a pleasure collaborating with him on the deal. Thank you.... Read more
5th Feb 2023 (1 year ago)

N Hafez

5/5 Stars
I had a great experience with Madley. Natalie was always helpful, answered my millions of questions and was always very responsive. Cannot recommend her and Madley enough Thank you!!... Read more
29th Nov 2022 (1 year ago)

M Tucker

5/5 Stars
I can’t recommend Madley highly enough. They looked after us so well from the very beginning and coaxed our sale through - ironing out problems and constantly updating us. Natalie was just brilliant - very relaxed but super efficient and so professional. We never once felt stressed with her on our side. I’d have no difficulty recommending Madley to anyone wishing to rent, sell or buy.... Read more
29th Nov 2022 (1 year ago)

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