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  1. Home
  2. Mapesbury Estate Agents - Willesden Green
Mapesbury Estate Agents - Willesden Green Logo

Mapesbury Estate Agents - Willesden Green

Closes at 6:30pm
Mapesbury House 84 Walm Lane, NW2 4QY
Mapesbury Estate Agents Willesden Green are an estate agent in Kilburn. They mainly list properties in NW2, NW10 and NW6. Over the last 6 months, they've listed 14 properties, with 6 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and OnTheMarket.

Opening hours

  • Monday 9:30am - 6:30pm
  • Tuesday 9:30am - 6:30pm
  • Wednesday 9:30am - 6:30pm
  • Thursday 9:30am - 6:30pm
  • Friday 9:30am - 6:30pm
  • Saturday 10:00am - 5:00pm
  • Sunday Closed
View all details

Mapesbury Estate Agents - Willesden Green Reviews (101)

Have you used this agent?
  1. 94% 5/5 Stars
    94%
  2. 1% 4/5 Stars
    1%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 5% 1/5 Stars
    5%
All (101)
Seller (8)
Buyer (5)
Landlord (7)
Tenant (33)
General (48)

M Freear

1/5 Stars
Overall a terrible experience that I just want to forget. Significantly overpriced the property and failed to change strategy and get realistic. They did persevere but failed to give quality advice on pricing, plus did not adequately market the property. Then, they brought in a client on the last day of the notice period with a low ball price leaving me in a terrible position. And they seem utterly blind to the service they provided.... Read more
Seller
11th Dec 2024 (9 weeks ago)

Na

5/5 Stars
Saj was a helpful agent and I’m very pleased with my experience working with him to find a great place and property at the same time. He helped me a lot so I appreciate it so much. I recommend him because of his great work ethic.... Read more
15th Oct 2024 (17 weeks ago)

Ariel

5/5 Stars
David, was incredibly helpful and kind. He was very patient and informative through the process. By far the best service I've found in UK since coming over from the US. Would come again!... Read more
28th Sep 2024 (20 weeks ago)

M Jace

1/5 Stars
The worst company ever, non si meritano nenache una stella. The service is absolutly bad, the team not helpful at all. I regret to have spend almost £60.000 in 2 years rent because there was no service or assistance from them in the house with water, gas problems or repairs to be done. The stairs of the entire building were always dirty and garbage was collected once a month. It is shameful. I don't know how many times I had to complain to them by email and over the phone. Are not even comprehensive; I had economic problems and I could no longer pay the rent, my contract expired on January 2nd 2024, they forced me to stay there until the 2nd of March because according to the contract I had to give 2 months notice to leave the house. They ( the manager and Josh) came to intimidate me out of my house to get the money for the rent and I had to ask for a loan to the bank to pay them. After paying all the bills even now after 6 months they don't give me the deposit back. It is absurd and shameful how they treat their tenants. I personally as a tenant I never gave any problem indeed I paid 2 years of rent in advance and no damage to the house. My forgetfulness was not to notify in time and despite this I respected the contract by staying and paying despite the economic difficulties. They didn't want to use my deposit to help me pay neither rent nor bills, deducting them from the deposit. These are people without respect and humanity. Elaine and Saj the manager are dealing with me since I made the contract with this agency and they both are not respecfull, correct and professional. And still I didn't get back the deposit which is not held anymore from MYDEPOSIT but from the landlord that is still holding it I don't know for which reason and the agency is not dealing with this situation to give me back the deposit. They should be ashamed of the way they are treating me.... Read more
17th Aug 2024 (5 mo. ago)

C Grice

5/5 Stars
Fantastic service, love our apartment. Josh our agent, in particular, was particularly helpful throughout the process!... Read more
2nd Aug 2024 (6 mo. ago)

Y Balç?k

5/5 Stars
Thanks Saj, you are a Man who does his job properly and sincerely.... Read more
30th Jul 2024 (6 mo. ago)

M LTD

5/5 Stars
I'm here to say that I'm very happy with the professionalism of the company, and especially the guy who helped us called (Josh), very helpful, 100% available to answer any questions and also conveyed a lot of confidence, thank you, you're making our dream come true. ???????????... Read more
8th May 2024 (9 mo. ago)

K Ng

5/5 Stars
Josh and the team were helpful, professional and responsive throughout the rental process!... Read more
Tenant
16th Apr 2024 (9 mo. ago)

S ahmad

5/5 Stars
its amazing customer services .very helpfull customer services .specially from JOSH... Read more
17th Feb 2024 (11 mo. ago)

M notorious

5/5 Stars
Very reliable and prompt service thanks to Josh bopu for helping us go through our renting proccess and maintenance of the new flat... Read more
Tenant
18th Dec 2023 (1 year ago)

A Kalaitzidi

1/5 Stars
We will be proceeding with a solicitor if we don’t get our money back asap - DO NOT TRUST THIS AGENCY. Utterly ignorant, unreliable and useless in all meaning of these words. We haven’t received over £3000 in deposit back since we moved out January 31st 2023 despite all the bills being paid and numerous communications stating that we have had an issue with Scottish power and that we are unable to get an account statement from them because they messed up but still having forwarded all the information that we could possible obtain including apology emails from Scottish power, account screenshots with 0 due and numerous emails with gas and electric readings that confirmed everything they needed to know. They showed no compassion and we were waiting for weeks for their response openly ignoring our emails and being absolutely disrespectful. We have waited for months to be able to sign an addendum while we were at the property and people HAD to move out before we signed an addendum for the 2 new tenants to move in costing us money and time as we had to pay £2790 a month for our rent despite of 2 people moving out and the agency wouldn’t do their job on time. They received a notice from our old flatmates in July and we only received an addendum in October after having paid £900 - referencing of £400 pp and £50 addendum administration fees per person. Not only have they charged us an immense amount of money for the referencing, they have been completely ignorant and very slow, demanding money for every each expense they invented. They cost us over £1000 for things that should be costing no more than £50 to do their job and they took months to finalise all the procedures that take no more than a week. We were paying £40 a month for general cleaning of the building and it was always dirty and trash was spread everywhere for weeks. Just one flat in a block of over 10 flats for a cleaner to come once in a while. That is over £400 but I’m sure they were getting more than that. Not to mention their constant inspections in our property, walking around in their shoes and being absolutely obnoxious with no shown respect showed us how unprofessional this agency is. We left the property sparkling clean and they still found problems with it to see if they can charge us more for the “cleaning”, “painting” and other none sense they invented to gain more money. Furthermore, they lied to us for a number of things including the broadband connections, contract clauses that they invented and those were not mentioned in the contract and initial setups available at the property that in the end cost us money and time to fix as we couldn’t get broadband connected on both of the levels of the apartment having 3 people working from home. Not to mention upon their visits they were telling us to wash the balconies and bossed around about the cleaning and other things that absolutely weren’t their right to say anything about as we are absolutely clean and tidy bunch of blokes that kept the apartment in a perfect state at all times. They also stalked our flat and sent us pictures of our bathroom rug hang on the balcony as “nothing was allowed” on the balconies asking us to remove it. We felt stalked and intimidated by their visits and communication at all times. Almost harassed us into giving them 5 stars reviews and at that point we felt very uncomfortable and had to give them the review as it seemed they wouldn’t leave us alone if we hadn’t. By all means it wasn’t earned by any of the good, mostly our experience at the property was bad. If they ask you to give them a 5 star review you should wait until you move out and get your money back and then give them an appropriate review ????... Read more
Tenant
27th Nov 2023 (1 year ago)

P Chilcos

5/5 Stars
Josh Bopu A wonderful man and very helpful... Read more
15th Nov 2023 (1 year ago)

yanran

5/5 Stars
Really appreciate the passion and enthusiasm Josh showed to me, he had been very helpful and active in showing me the flat and helping me negotiate with the landlord. And I would like to also mention Elaine, who was patient during the whole conversation and gave me helpful information when I had questions.... Read more
Tenant
15th Oct 2023 (1 year ago)

S Alfaroukhi

5/5 Stars
I worked with Saj, and he was great. Any questions i had, he answered very quickly and went into detail about the flat... Read more
6th Sep 2023 (1 year ago)

V Mm

5/5 Stars
Very professional and reliable agency. One of the best costumer service!! Josh was very kind and helpful. I highly recommend... Read more
11th Aug 2023 (1 year ago)

P Mulji

5/5 Stars
Honest and efficient agency. Saj and the team found us a tenant swiftly and communicated with us throughout the process to ensure all parties were happy.... Read more
Landlord
26th Jun 2023 (1 year ago)

C E

5/5 Stars
Josh was fantastic and really worked hard to help me secure a property as I had really been struggling. Saj was also fantastic They actually care about people unlike many agencies I had experienced with the past 5-6 months. Great experience and very professional. Elaine was also great, supportive and very efficient. I would 100% recommend to anyone.... Read more
6th Jun 2023 (1 year ago)

A Fragkiadaki

5/5 Stars
Josh was most helpful helping me through the process of making an offer and gathering my references as well as pinning down the right house for me and my cat! Many thanks to all of the team though!! Very supportive agency!... Read more
Tenant
17th May 2023 (1 year ago)

H Aboti

5/5 Stars
nise property... Read more
8th May 2023 (1 year ago)

D Foynes

5/5 Stars
We very much enjoyed the process with Mapesbury. They were flexible and on top of everything. Our agent Saj was extremely helpful and knowledge too.... Read more
28th Apr 2023 (1 year ago)

iRhyz

5/5 Stars
I recently had a great experience working with Saj. I would definitely recommend speaking to Saj at Mapesbury if you are looking to purchase a property. Throughout the process, we had multiple questions, and Saj was quick to answer and provide necessary information. Very professional and trustworthy team, thank you for your help.... Read more
Buyer
26th Apr 2023 (1 year ago)

Maria

5/5 Stars
Saj was so professional throughout. As my house took so long to sell. He was reassuring and very kind. Very good agent... Read more
Seller
25th Apr 2023 (1 year ago)

N Patel

5/5 Stars
I was flat hunting in London for months before I came across Mapesbury. Josh was very attentive and made the whole experience so smooth for me and my flatmates!... Read more
Tenant
8th Apr 2023 (1 year ago)

M Taj

5/5 Stars
My wife and I, had the absolute privilege of having Saj assigned to our case. It was obvious from the initiation of our issues, that Saj had exercised his professional discretion in a number of matters which were all governed by discernment. He had comforted our nerves as his impartial attitude was demonstrated and maintained throughout the number of unpredictable issues.  I was stunned to see his ardent determination in a series of issues, which were fulfilled in a competent manner. Much gratitude and appreciation Saj!!... Read more
25th Mar 2023 (1 year ago)

M Amin

5/5 Stars
My husband and I had the utmost pleasure of meeting Nikita in her professional capacity. I was so impressed with her diligence and acumen in our matter, to the extent that my husband and I actually felt empowered. We felt empowered as we both knew that with her knowledge and attitude, we would not be let down. She seemed to comfort our nerves and anxiety as she was able to demonstrate her high degree of professionalism through competence in our matter. It also helped that was quite a sociable character, so we felt relaxed. Much appreciation... Read more
24th Mar 2023 (1 year ago)

A DK

5/5 Stars
I had a really great experience with Mapesbury - it was my first time flat hunting in London and they really made the whole process so smooth & were extremely helpful. Josh, Saj, Elaine & David were so kind and answered all our questions, and communicated with us really well. I would recommend them to anyone who’s starting their flat search in London!... Read more
18th Mar 2023 (1 year ago)

E Manuel

5/5 Stars
Saj has been the most helpful, professional and kind estate agent we have ever come across. He made a very stressful time much easier than it could have been. He was tenacious, always delivered and surpassed our expectations. He went above and beyond for our sale and purchase, we highly recommend Mapesbury Estate Agents and particularly Saj. He actually cared about our family it wasn't just a job to him we are truly grateful. Paddy, Pru,Jonathan and Ellis (thank you Saj) tactually cares about our family in a.most... Read more
Seller
17th Mar 2023 (1 year ago)

R Ochani

5/5 Stars
The team was really helpful throughout the process. Would highly recommend it to other tenants.... Read more
Tenant
15th Mar 2023 (1 year ago)

Gill

5/5 Stars
Very helpful and professional throughout. Thank you Saj for all your hard work in getting the house sold.... Read more
Seller
7th Mar 2023 (1 year ago)

F lap

5/5 Stars
Saj is a patient and reliable estate agent, very nice and passionate, always answer your questions even out of business hour. It is such a great experience of house moving with Mapesbury and especially SAJ.... Read more
7th Feb 2023 (2 years ago)

S Saitta

5/5 Stars
I've had the best experience with Mapesbury Estate Agents. Saj was incredibly helpful and professional throughout the whole process. I was searching for a flat to rent in London from another country, the whole process happened remotely and thanks to him everything went smoothly. He made sure to constantly keep me updated and he kept checking on me even after the moving. He was simply impeccable. I totally recommend Mapesbury Estate Agents and Saj!... Read more
Tenant
16th Jan 2023 (2 years ago)

R Voyce

5/5 Stars
Hi Excellent communication and service!... Read more
24th Nov 2022 (2 years ago)

A Kirk

5/5 Stars
Saj was an amazing help with our lovely home. Very attentive and a pleasure getting us our rental property in such a difficult housing market. Thank you to Mapesbury and Saj!... Read more
Tenant
23rd Nov 2022 (2 years ago)

Y lee

5/5 Stars
SAJ was kind and helpful throughout the contracting process. I was very nervous because it was my first time coming to London and I had to sign a rent contract, but thanks to his help, I was able to find the flat I wanted very quickly. He was always responsive and helped me even on weekends outside of business hours. thank you and I am very happy to meet him.... Read more
Tenant
16th Aug 2022 (2 years ago)

D Walker

5/5 Stars
Fantastic experience with Mapesbury. Saj and Elaine were both fantastic at helping me get a good deal and responded quickly throughout the whole process... Read more
10th Aug 2022 (2 years ago)

N N

5/5 Stars
My partner and I saw an ad online and sent an email via the ad. They were quick and efficient with their responses and any questions that we had. Our particular agent, a lovely guy name Saj was brilliant throughout the whole process. Nothing was ever an issue. THANK YOU SO MUCH, SAJ! N & P... Read more
14th Jun 2022 (2 years ago)

A Hopkins

5/5 Stars
We met Saj from Mapesbury Estate Agents we he came to view the property we were renting at the time. He was interested in our intentions (to buy locally) and explained that he would let us know if he knew of any properties that were coming to market. Saj kept in contact on a regular basis and suggested different properties that suited our budget and preferences. Through his advice, I gained an understanding of the Willesden Green market, which properties were sensibly priced and those that were unreasonably priced. This advice saved me from overpaying on a flat I originally believed was suitable. In hindsight, not proceeding with it turned out to be the best decision. If you are in the market to buy a property and want to deal with an honest agent with sound local knowledge and the wisdom to complement it, look no further than Saj at Mapesbury Estate Agents. Thank you!... Read more
8th Jun 2022 (2 years ago)

M wisniewska

5/5 Stars
Mapesbury estate agents are professional, transparent and helpful it was a pleasure working alongside Saj in finding and securing a rental property for my family. Saj and Elaine were always available either on the phone or via email to answer any questions and walk me through all paperwork needed. Also, Saj made sure that the move into my new home went as smoothly as possible. couldn’t ask for better agent. Highly recommend working alongside Saj and Mapesbury team in finding a new home.... Read more
27th May 2022 (2 years ago)

N Shewani

5/5 Stars
Another let tenancy (8 in 9 years) achieved by Mapesbury. For me a premier estate agent in the market. Saj has found to give excellent service from sourcing to negotiating to completing. Pleasure to work with. Highly recommended.... Read more
Landlord
2nd Jan 2022 (3 years ago)

M Hashemi

5/5 Stars
Mapesbury estate agents have been fantastic to work with during our house move. Especially Saj was who was very helpful and ensured our move went ahead without any issues at all. With his help and Elaines we were able to find a place and move very quickly. We would definitely work with both Mapesbury and Saj in the future and highly recommend them.... Read more
20th Dec 2021 (3 years ago)

T Awesome

5/5 Stars
Mapesbury agent is a nice agency to work with. Me and my friends tried our first move in London with this agency and was everything great. SAJ is an amazing guy he made everything happen so quick and so smooth! The man himself took care of everything! Kind cool professional! Thank you for everything!!... Read more
Tenant
30th Nov 2021 (3 years ago)

M O'Leary

5/5 Stars
Really great service, extremely helpful and professional. Saj and the team couldn't have done more to help our move!... Read more
24th Nov 2021 (3 years ago)

W Browne

5/5 Stars
Mapesbury estate agent have been fantastic to work with during our move. Saj was particularly helpful and ensured our move went off without any issue and we were talked through every step. With his help we were able to find a place and move in in just 13 days. I would definitely work with both Mapesbury and Saj in the future.... Read more
Tenant
22nd Nov 2021 (3 years ago)

A Saidykhan

5/5 Stars
Mapesbury Estate Agent has been the best agent that I have had to deal with . I have lived at one of their properties for 8 years. During this period , the agency did not increase my rent and they were forthcoming in my communications with them and prompt at attending to things that went wrong. Such an agency is rare to come by and anyone who deals with them will be fairly treated . Thank you Shaz and team!!... Read more
Tenant
14th Oct 2021 (3 years ago)

G Arnold

5/5 Stars
Quick and efficient. Saj was helpful and patient.... Read more
23rd Sep 2021 (3 years ago)

E Martinjak

5/5 Stars
Great experience. Saj was especially helpful. His approach was very professional and put my flatmates and I at ease.... Read more
21st Sep 2021 (3 years ago)

A Malfatto

5/5 Stars
Saj and his team have provided me with a great service. They are reliable, approachable and dedicated. They are respectful and have supported the negotiations between the parties with great integrity. Highly recommended... Read more
20th Sep 2021 (3 years ago)

9 Music

5/5 Stars
Saj was extremely efficient in finding me a place as soon as possible and ensuring everything is perfect before I moved in along with making the process of paper work really smooth. He also kept in touch me in the initially stage of moving in case, I had queries and took an effort to resolve it. Overall, the service was top notch and very professional. He was kind and helpful. If even at one point we struggle with the paper he manage the situation. I really like the job he did for us. He’s the best agent I ever had.... Read more
Tenant
5th Sep 2021 (3 years ago)

M Arhin

5/5 Stars
I got a house to rent from Saj@Mapesbury Estate Agents and everything went very well. Really patient and I’m fully pleased with the service he provided. Would definitely recommend this agency Thank you Saj... Read more
Tenant
2nd Sep 2021 (3 years ago)

A GD

5/5 Stars
I am thankful we chose Mapesbury Estate Agents to be our sole Agency when selling our property. Saj was a wonderful agent and very reliable who went far beyond our expectations as an agency. We completed our sale very smoothly. I would definitely not hesitate to use Mapesbury and Saj again.... Read more
Seller
23rd Jul 2021 (3 years ago)

C ANO-ANYANWU

5/5 Stars
I bought a house from Saj@Mapesbury Estate Agents and everything went very well. I have today completed and I am happy to be a proud owner of the apartment. Thank you Saj, it was good doing business with you. Carol... Read more
Buyer
20th Jul 2021 (3 years ago)

K K

5/5 Stars
From the beginning everything went absolutely professional and quick.The agent Mr.Saj was very good. He was always available and helpful, when help or information was needed. Very good communication. A high standard of professionalism from Mr. Saj. Thank you.... Read more
7th Jul 2021 (3 years ago)

D saracino

5/5 Stars
Great agency, Mapesbury, all very helpful, from Elaine to Saj, who made it possible for us, what seemed to be impossible, by helping us and not just promising us. Thanks so much... Read more
6th Jun 2021 (3 years ago)

S Gharat

5/5 Stars
I have had a great experience with Mapesbury Estate Agents (and Saj, in particular) during my recent home move. In fact, it was arguably the best experience I have had during the last 10+ years that I have been renting properties in the UK (let alone London). Right off the bat, Saj was prompt in arranging viewings for the property when other agencies had come up short. He was super responsive to our requests for a follow-on viewing to clear up a few things before we put in an offer. Saj, Elaine and the entire team at Mapesbury ensured that the referencing checks and other formalities were a breeze. Moreover, Saj kept us in the loop and ensured any delays with getting the property ready before the move in were communicated to us well in time. My wife and I were thoroughly impressed by the professionalism and courteous conduct of the Mapesbury team and I would recommend them wholeheartedly to anyone looking for estate agents in the area.... Read more
Tenant
3rd Jun 2021 (3 years ago)

Aditya

5/5 Stars
We recently purchased a property and Saj the agent from Mapesbury was supporting the seller. Saj was fantastic to work with, a no-nonsense straight talker who acted professionally throughout. When things got sticky in the sale, we were able to work with him to ensure a resolution was found. Would work with again.... Read more
Buyer
25th May 2021 (3 years ago)

D Ieracitano

5/5 Stars
Really great and positive service making our sale happen! Saj was very informative and always available and quick to come back to us. He really made the whole experience as smooth as possible. Thanks again to Saj and Mapesbury for selling our property.... Read more
Seller
25th May 2021 (3 years ago)

B Escu

5/5 Stars
Very professional agency, very helpful indeed, help me find the right house for me and my wife. ???????????????????????????? Highly recommend!!!Mr Saj and Elaine really helped me a lot with all the procedures and all the information I needed.... Read more
23rd May 2021 (3 years ago)

S McEvoy

5/5 Stars
The team were very helpful with my whole recent move - responsive to any requests I had and tired to get answers as quickly as they could to any questions I had.... Read more
19th Mar 2021 (3 years ago)

O Altay

5/5 Stars
I appreciated the time SAJ spent on Finding me and my family a perfect accommodation. Efficient approach and kept within my timescale. Very helpful. Would recommend his service to all well done mapesbury Agents estate. Thank you Mr Saj so much.... Read more
18th Mar 2021 (3 years ago)

N gaff

5/5 Stars
Mapesbury Estates have a reputation for high quality and good advice, this was totally borne out by my experience. Saj is very professional, exceptional knowledge of the area. There are many estate agents in Willesden Green but Mapesbury are one of the best.... Read more
13th Mar 2021 (3 years ago)

E bennett

5/5 Stars
Recently rented our first flat in London through Mapesbury Estate Agents and had a great experience with this company and Saj who was the agent who helped through the process. Saj was very responsive to any queries we had and went above and beyond to get videos and information about a number of flats that we were interested in, regardless of whether it was an evening or weekend. Warm and professional and welcomed us into our new home. Couldn't recommend more :). Ellie & Ash.... Read more
Tenant
7th Mar 2021 (3 years ago)

R (Monear)

5/5 Stars
The service was great. Saj, Elaine and the rest of the team were very professional and helpful, even after having moved in. Highly recommended. Update: I’ve just noticed my name has come up as Reviews Etc. That’s because I opened this email just for reviews etc. It won’t let me put my real name. Funny how these things happen.... Read more
Tenant
26th Feb 2021 (3 years ago)

M Santos

5/5 Stars
Mr Saj was amazing. Thank you for everything.... Read more
13th Feb 2021 (4 years ago)

G Costache

5/5 Stars
I just got the keys to the new house. everything was easy and pleasant because Mr. Saj worked everything to help me and get the right home for me. I recommend the mapesbury agency for the familiar way in which Mr. Saj's volunteer work also helps you. Good job Mapesburry Estate Agents, good job mr Saj.... Read more
Buyer
2nd Feb 2021 (4 years ago)

D Andrei

5/5 Stars
5 stars because they have someone like Saj, an agent. He help me to find a good property like i was asked him, also he work very hard for me as just i came in uk and i didn't know to do everything. Thank you Saj. I recommend Mapesburbury Estate and Saj .... Read more
1st Feb 2021 (4 years ago)

T Nader

5/5 Stars
We have been contacted by Mr. Saj who is very professional and well versed in his job. He did not save any effort to support us and give us several options to satisfy our needs. With no doubt I will recommend Mapesbury Estate Agent and Mr. SAJ to all my friends whenever they need.... Read more
8th Jan 2021 (4 years ago)

S Bakali

5/5 Stars
After months of looking for rent we came across Mapesbury Estate agents!!! What can i say they were a delight to deal with no complications and straight forward and to top it all off we met with an amazing agent. Saj was so professional attentive to detail, polite, respectful and made the move so easy for us. He would call and made sure we were ok and that we were finding everything we needed, and even after 3 weeks if being in the flat, would still call to check up on us. I would ???? recommend them. Flawless. ????... Read more
Tenant
7th Jan 2021 (4 years ago)

K Gurung

5/5 Stars
I am very happy to rent property with Mapesbury Estate Agents They are very helpful specially Saj very nice person. Thank you.for your great help.... Read more
Tenant
8th Dec 2020 (4 years ago)

M Balint

5/5 Stars
I had a very good experience with Mapesbury estate agents. Specially Saj was super friendly and helpful.He was also very professional to keep me informed and helped me with the actions to be taken in order to rent the apartment on time.I highly recommend his services and Mapesbury estate agents services as well.... Read more
Tenant
3rd Dec 2020 (4 years ago)

N Raffled

5/5 Stars
Saj did a great job great communicator we got the job done!... Read more
11th Nov 2020 (4 years ago)

S Maharajsingh

5/5 Stars
Saj was extremely efficient in finding me a place as soon as possible and ensuring everything is perfect before I moved in along with making the process of paper work really smooth. He also kept in touch me in the initially stage of moving in case, I had queries and took an effort to resolve it. Overall, the service was top notch and very professional.... Read more
Tenant
9th Nov 2020 (4 years ago)

R wanderer

5/5 Stars
Saj is a legend, very good customer service, friendly and helpful. I would recommend him any time to everyone.... Read more
5th Nov 2020 (4 years ago)

D Elliott

5/5 Stars
we have rented our property through Saj who went over the moon for us and kept in touch throughout the whole process and after. he was very professional, friendly and caring and made the renting process easier than any other estate agent we have come across (or probably exist). we love our new flat and it was a pleasure doing business!... Read more
Seller
5th Nov 2020 (4 years ago)

M Barrett

5/5 Stars
We have used Mapesbury several times to find tenants and I have found them courteous and professional. Saj recently secured excellent tenants very speedily and was also very helpful with advice.... Read more
Landlord
28th Sep 2020 (4 years ago)

P Jovanovic

5/5 Stars
Probably the best service I have received from an estate agent. The whole process was done promptly and in record time, while being updated on every step.... Read more
22nd Sep 2020 (4 years ago)

F Gentile

5/5 Stars
Coming across this agency was incredible, but who I’ve found is what really boosted the experience. I found Saj, the greatest support but also the quickest supporter. I personally really enjoyed the way Saj truly is a passionate professional at what it does and, with class and promptness, ultimately got me a fantastic place where I live in now. Response time: extremely fast. Satisfaction: extremely high. Recommended: definitely.... Read more
Tenant
20th Jul 2020 (4 years ago)

A Power

5/5 Stars
We found our current apartment through Mapesbury. Our estate agent, Saj, was very helpful and responsive.... Read more
Tenant
24th Jun 2020 (4 years ago)

A Walker

5/5 Stars
Saj was very helpful and supportive locating the property we were interested in. The agency staff made the process simply and less complicated and will highly recommend this agency to anyone who requires a high standard of professionalism.... Read more
24th Jun 2020 (4 years ago)

M Schioppi

5/5 Stars
Such a helpful and professional agency. Thanks to Saj for the great customer service provided... Read more
19th Jun 2020 (4 years ago)

S Curran

5/5 Stars
Having dealt with estate agents for many years, I can say it would be hard to find a more responsive agent in Mapesbury's Saj - he arranged an immediate appointment and had us moved in within 3 days! The communication was really excellent and he made sure the whole process was painless and simplified. Highly recommended... Read more
Tenant
26th May 2020 (4 years ago)

SJ

5/5 Stars
I had a great service from Saj, he was very helpful and supportive. I would definitely use Mapesbury Estate Agents again and recommend them.... Read more
20th Apr 2020 (4 years ago)

F Alkhoee

5/5 Stars
Bought and rented somewhere with this agency, great customer service from start to finish, went above and beyond, and was a very speedy process with no delays, thanks to Saj and his team! Would highly recommend.... Read more
Seller
30th Mar 2020 (4 years ago)

M Alves

5/5 Stars
Excellent service from Mapesbury. Pro active and great local knowledge , particularly Saj. No hesitation in recommending.... Read more
26th Feb 2020 (4 years ago)

M Loftus

5/5 Stars
Wonderful service from Saj and his team. Lots of great advice about the Market. Very very happy and will definitely use them again.... Read more
14th Jan 2020 (5 years ago)

M Corporation

5/5 Stars
From the begining everything went absolutely professional and quick. It's a pleasure to rent now with Mapesbury Estate. The agents are always helpful, if needed. Especially my experience with Saj was very good. He was always available and helpful, when help or Information was needed. Very good communication. My recommendations.... Read more
Tenant
11th Nov 2019 (5 years ago)

M Poptani

5/5 Stars
I found the overall level of customer service and experience at Mapesbury Estate Agents to be outstanding. Their staff assisted me in finding a new flat due to my previous tenancy ending and was shown a number of properties in my chosen area. The paperwork, deposit and checks were all carried out quickly and smoothly and I was very impressed with their professionalism. Thank you for making such a stressful process so much more easier. Special thanks to Saj for all your help. 5 stars well deserved.... Read more
Tenant
18th Jul 2019 (5 years ago)

I Davis

5/5 Stars
I was recommend Mapesbury estate agents by a friend and am exceptionally satisfied by the high level of customer received by Saj in regards to marketing and renting out my property. Saj and his team were very proactive, efficient and professional throughout the process and my flat was rented out to my now lovely tenants within a week. Thank you for the fantastic service!... Read more
Landlord
18th Jul 2019 (5 years ago)

F Bennett

5/5 Stars
I dealt with Saj and can only describe him as a dedicated professional. He gave the company a good image in the way he conducted himself and portrayed the company. I found him to be extremely hard working, reliable, pro active, polite and courteous. We received regular updates without feeling pestered which is very hard to do in this business ! Overall, I received an exemplary service and would therefore have no hestitation in recommending Mapesbury Estates.... Read more
30th Apr 2019 (5 years ago)

P Lad

4/5 Stars
We are commercial landlords and recently used Mapesbury to let a property. We have received a fantastic service from them, and Saj was especially helpful, from start to finish.... Read more
Landlord
5th Mar 2019 (5 years ago)

T Allen

5/5 Stars
Ever since my very first experience with Mapesbury Estate Agents I've been very pleased with their service. They are very professional and efficient. I would highly recommend them to tenants and also landlords.... Read more
4th Mar 2019 (5 years ago)

M Eduardo

5/5 Stars
Very good estate agency with professional and kind staff. Saj have provided excellent service, and helped me to move into the property within 1 week. Everything went smoothly with the landlord and the agency, and I haven't experienced any issues.... Read more
Tenant
12th Feb 2019 (6 years ago)

J Roca

5/5 Stars
The experience that we have with this agency is more than amazing!! They be really helpful and they manage everything from the beginning. We are really happy to rent a house with them and the really professional service that they offer. Saj was the person in charge of our rent and he sido everything incredible.... Read more
Tenant
17th Jan 2019 (6 years ago)

M Ward

1/5 Stars
I had an absolutely awful experience with this estate agent. From the beginning, although they appear helpful when you are looking for a place with to rent, they are not. The agent we had was woefully unprofessional and not skilled for the job. (In one example, the agent emailed multiple times contracts with the incorrect address). When it came to the end of our tenancy, myself and my housemates felt that they were considerably unprofessional, rude, did not listen to our concerns and continually postponed dealing with the issues we were having. It took us 6 months to get our deposit back. When corresponding over email, it was as if this agent was purposefully trying to make our deposit return difficult and they lacked the ability to fairly mediate between tenants and landlord. They lacked knowledge and communication skills, It was a horrible experience, would not recommend.... Read more
Tenant
8th Sep 2018 (6 years ago)

P Arenas

5/5 Stars
I like to say thank you for your excellent service and great stuff, Within two days I find a property and will recommend mapesbury property to anyone looking property to rent thank you again for your service I really appreciate it.... Read more
Tenant
19th May 2018 (6 years ago)

M D

1/5 Stars
Worst service provided, the owner of this office is only interested in collecting his feeleft his office for people who do not care and have no idea on how to deal with letting, they messed me up for 7 weeks without a tenant, then refused to hand me the keys back. Nearly had to contact the police .... managed to get my flat let through KFH within 7 days .avoide this run down place at any cost... Read more
Landlord
17th May 2018 (6 years ago)

T Bohus

5/5 Stars
I used to have a rented flat through this agency. There were some issues but the manager was able to resolve the issues and even contacted me personally to make sure that I am not upset. This gesture left me with a feeling that the agency really appreciates their clients.... Read more
Tenant
13th Jul 2017 (7 years ago)

K Lyon

5/5 Stars
excellent service found a place in central London and I'm happy... Read more
Tenant
25th Nov 2016 (8 years ago)

K asif

5/5 Stars
Excellent service,provided me with a service that was bespoke. gave me exactly what I was looking for. Highly recommend. Management is friendly and very helpful gave me excellent advice and recommendation. Will be using again.... Read more
2nd Nov 2016 (8 years ago)

A Shaikh

5/5 Stars
Having been introduced by a friend to Mapesbury I was very pleased with the manner by which time was spent to assist my enquiry to let my house. The team at mapebsury were very efficient and diligent with their approach to letting and follow on management of my property. I found them to have Excellent service with professionalism and efficiency at the core. Very active and determined to ensure my property was let to the right tenants. Highly recommended! Thank you David and Nicky.... Read more
Landlord
2nd Nov 2016 (8 years ago)

R Batten

5/5 Stars
Excellent service from start to end. Great support n helpful Mapesbury team. I will highly recommend you to my friends and family if they want to sale or rent property. Also I will definitely use you again in the future.... Read more
23rd Sep 2016 (8 years ago)

A MM

5/5 Stars
Amazing service from start to finish. Mapesbury helped me find the perfect home and gave us great support during our search. We had some issues with other agents prior and were a little weary at first, but we were made to feel comfortable from the start and had all our questions answered promptly and honestly. Their charges were reasonable in comparison to others we had the misfortune of using before, and we have recommended Mapesbury estates to all our friends and family... Read more
Buyer
4th Aug 2016 (8 years ago)
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