Mr Homes - Grangetown hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Mr Homes - Grangetown does have 15 reviews, with an average score of 4.5/5 If you're looking to sell in Cardiff, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Hafren Properties and Michael Graham Young - Cardiff. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
Saturday9:30am - 4:30pm
SundayClosed
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Mr Homes - Grangetown Reviews (15)
Have you used this agent?
87%
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13%
P Jennings
As regards our house sale we were given professional advice from our initial contact to completion. During the process we were kept up to date as regards viewings and offers.
They conducted a 'viewing day' pre 'lockdown' which attracted a buyer and we were able to complete despite the current difficulties.
Always available via mobile or email and queries answered.
Thank You!... Read more
8th Jun 2020 (4 years ago)
W Now
Great service, very good staff. this is the second time I have sold a property with them and I will use their services again.
Laurence Wright.... Read more
3rd Apr 2020 (4 years ago)
T Clayton
Absolutely fantastic service received from start to finish. Nick put a lot of thought and effort in to the pictures, arranged viewing slots around my schedule, and managed to sell my property in less than a week.
During the conveyancing process, my transaction was dealt with by Leanne, and again, the service was 5*. Leanne updated me nearly every day without ever being prompted, she was personable, and she was sensitive to the frustration of having a useless third party solicitor dealing on behalf on the buyer.
Will absolutely be using them again, and genuinely wouldn’t consider using anyone else. Thank you Mr Homes, Nick and Leanne!... Read more
6th Mar 2020 (4 years ago)
J Ross
My second time selling with Mr Homes and again really pleased with the service received. Great knowledge of the area and as such priced my property suitably and sold promptly. Well Done Team.... Read more
6th Dec 2019 (5 years ago)
P champion
Very good service and very helpful staff kept us informed every step of the way. I would use this company again .... Read more
26th Oct 2019 (5 years ago)
H Owen
Highly recommend Mr Homes. I had a very good experience buying my first property in Cardiff. Friendly staff, good advice and quick response to questions. Thank you. Diolch yn fawr!... Read more
14th Oct 2019 (5 years ago)
M Allegranza
Took time to help me witneaa meter readings v professionl... Read more
14th Oct 2019 (5 years ago)
H Clode
Myself and Partner Kevin have had amazing customer service, advice and guidance selling our property with Mr Homes.
Anthony, Mike, Leanne and Aimee have been on hand and supported us throughout process.
Thanks for rental of your van on moving day too!
We are really happy in our new home.
Many thanks
Kevin and Hayley... Read more
22nd Sep 2019 (5 years ago)
D Downe
During the process of the offer being accepted, through to the completion of the property we had an extremely poor service from Mr Homes. My sister & brother in law were buying their first home, which naturally is a very daunting experience, especially when you are unsure of how things work. The property in question was offered with no onward chain so effectively there were only two parties involved.
From start to finish the communication from Mr Homes has been nothing but hard work. It came to light that once they had received their mortgage offer, the valuation stated possible damp in the property, having looked further into this and getting a damp specialist to look at the property, it appeared there was just over £5000 worth of treatment that was required. I attempted to discuss this with Mr Homes both by phone and email on behalf of My Sister, which to our disappointment took 5 days for someone to even acknowledge the issue. It then took almost 4 weeks to actually get to a point of resolve. For something that could have been sorted within a matter of days, I was extremely shocked that not only had our calls and emails been ignored, but the incompetence of members at the office meant that the process had dragged on much longer than it ever needed to be. Having been passed from pillar to post with different members of the team, it was very difficult to understand who was actually dealing with the purchase of the property. Having a Sales Progressor to deal with these matters is a big bonus in Estate Agency, however we only actually got to speak to her in the last week of the process so it seemed that she was trying to avoid dealing with any possible issue that arose. And just to note that this took almost 5 months to complete, yes 5 months! In my eyes, and being someone who works within the industry, I have never dealt with an Estate Agent as poor as Mr Homes.
For a transaction like this you would expect it to take no more than 3 months on average, so why it took so long I put down to the Office themselves having not dealt with anything in the correct way or even cared about the service they were providing. All in all we are very disappointed and would not recommend Mr Homes to potential New Sellers.... Read more
29th Mar 2019 (5 years ago)
R Penny
I recently viewed a property advertised to Let with Mr Homes.
After the viewing I expressed keen interested in the property and was willing to pay the agency fees to secure it. Michelle explained that she had 4 more viewings at the property after me and that she needed to be fair and give everyone their viewing as planned and said that she would contact me the following working day, at latest within two working days to let me know of the outcome.
The viewing was short and sweet, I didn't feel extremely welcome and when I questioned Michelle about the residential area, she told me to "Google it". I was under the impression an estate agent was there to answer any questions of their customers?!
Regardless, I still really liked the property and wanted to secure it.
Two working days went by and I had heard nothing from Michelle or Mr Homes so I contacted them. I contacted them a further 3 times... every call was very similar and staff took down my details and promised a call back - that never happened.
So a week later since viewing the property I called the office for the final time, when again they took my details and instead of a curtesy call as promised, I received the most unprofessional text.
I quote (word for word):
"hi sorry about the late reply but the landlord has decided to go with another applicant
please check web site for and alternative
thanks
mrhomes"
Note: Not a single capital letter, comma, full stop or offers to help with any other viewings.
I am so disappointed with Michelle, Mr Homes and their lack of customer service. House hunting is stressful enough and the market is so competitive, therefore dealing with such unprofessional estate agents makes that even harder.
I would defiantly not recommend Mr Homes.... Read more
5th Feb 2019 (5 years ago)
M James
Great company very professional and helpful, would recommend.... Read more
8th Aug 2018 (6 years ago)
E Hollis
I would highly recommend mr homes, Nick was fantastic with his valuation and i would highly recommend him going forward.... Read more
8th Aug 2018 (6 years ago)
E Hollis
I would highly recommend mr homes. Professional and prompt sold my house within a couple of days and for more the asking price. Excellent service!... Read more
8th Aug 2018 (6 years ago)
N masters
An excellent ‘hybrid’ with a great approach to selling all different types of property in grangetown area... Read more
6th Apr 2018 (6 years ago)
L Clicks
A great estate agent in Grangetown, very considerate, very flexible approach to marketing every kind of property.... Read more
6th Apr 2018 (6 years ago)
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