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  1. Home
  2. Portico - Dulwich
Portico - Dulwich Logo

Portico - Dulwich

Closes at 6:00pm
94 Lordship Lane, East Dulwich, SE22 8HF
Portico Dulwich are your established local property experts. As a full service agency, we offer you comprehensive guidance from listing right through to your move day.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 10:00am - 2:00pm
  • Sunday Closed

View all details

Accreditations

  • tpos
  • naea
  • arla

Portico - Dulwich Reviews (106)

Have you used this agent?
  1. 87% 5/5 Stars
    87%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 9% 1/5 Stars
    9%
All (106)
Seller (11)
Buyer (6)
Landlord (9)
Tenant (24)
General (56)

C Wesselow

5/5 Stars
Portico was very efficient in helping with our move. Recommended for people looking in SE London... Read more
Tenant
23rd Sep 2024 (17 weeks ago)

L Whittle

5/5 Stars
My partner and I had an excellent experience with Portico. We dealt directly with Luisa Alvarez who was friendly, transparent and extremely helpful throughout the whole process. Through our years of flat searching in London we know what a rarity this is, so finding Portico was a breath of fresh air. Luisa was quick to reply and quick to act if we had any issues. The whole process was far easier than we have ever experienced in the past. We would highly recommend Portico to anyone.... Read more
23rd Sep 2024 (17 weeks ago)

A Dullabh

5/5 Stars
Such a pleasure working with Michael Udoji????, he offers exceptional service and would highly recommend him as an agent to sell your property.... Read more
Seller
6th Sep 2024 (19 weeks ago)

K Rimmington

5/5 Stars
Portico provide a refreshing attitude to the world of estate agency. They listed our Forest Hill flat and I felt from day one they truly believed it was a great flat worth the price it was listed at. They secured us a buyer, and whilst the process was prolonged and at times, testing, the Portico team remained calm always working for us but balancing on the fine line between seller and buyer well. Our main contact was Vicky, and she was always personable and helpful. Thanks Portico team for seeing it through.... Read more
Seller
6th Sep 2024 (19 weeks ago)

A Sawyer

5/5 Stars
We worked with Luisa who was really helpful. The process was simple and efficient.... Read more
6th Aug 2024 (23 weeks ago)

D Balfour

5/5 Stars
Helpful process. I was dealing with Michael in this office. He was really helpful throughout the whole buying process which is important for a first time buyer. His response time was really impressive.... Read more
Buyer
24th Jul 2024 (25 weeks ago)

E Druks

5/5 Stars
Vicky and the sales team at the Dulwich office have been brilliant while marketing my flat, in particular Michael Udoji who took the lead with the marketing, and with organising and hosting viewings, until I received an offer just over a week ago. He kept me posted with updates about viewings regularly while the flat was for sale, responded quickly if I had any queries, and has been communicative, and professional throughout the process. I was also reassured by being automatically informed by email of any viewings as soon as they were confirmed. Prior to that Vicky was very helpful in giving me a sense of what to expect in relation to the current market, and by explaining their fees etc.... Read more
Seller
20th Jul 2024 (5 mo. ago)

L Daoud

5/5 Stars
Amazing experience with Portico with Luisa and Sami, we couldn’t have hope for a nicer process. My husband and I were looking for a place to rent as we were moving back to the UK from abroad. We were very frustrated dealing with real estate agents from other agencies (especially Foxtons), with several no-shows, last minute change of schedule or viewings that didn’t fit our criteria at all. From the first contact with Portico, Luisa was lovely and very professional. She reconfirmed our viewing the day before which I appreciated. The property was very well taken care of, Luisa was very knowledgeable and answered all our questions. From the first contact to moving in, she was lovely to speak to, always available for our enquiries and very quick to get back to us. We feel we were supported from start to moving in, couldn’t recommend a better agent.... Read more
Tenant
17th Jun 2024 (7 mo. ago)

K Goodman

5/5 Stars
Portico, and particularly Michael Udoji, have been really helpful in helping me navigate the London buying market. Michael understood what I wanted and showed me a variety of properties that matched the bill. He has been responsive and helpful in the early stages of the buying process.... Read more
Buyer
16th Jun 2024 (7 mo. ago)

S G

5/5 Stars
Michael is fantastic, responsive, resourceful and dedicated to getting the job done! 10/10 service.... Read more
12th Jun 2024 (7 mo. ago)

C Thompson

1/5 Stars
An utterly appalling company, who’s service has only got worse since they were bought out by Leaders Ltd. False advertisement of services, poor management, emails ignored, rude, multiple increases in fees, repeated complaints from our tenants about their conduct. Diogo is slow, unresponsive, and completely incapable of carrying out even basic property management tasks. It’s been an constant nightmare dealing with them and has wasted so much time and money we are now reporting the The Property Ombudsman.... Read more
Landlord
2nd Jun 2024 (7 mo. ago)

M Dyer

5/5 Stars
Luisa was incredible all throughout the process, ensured we had everything we needed and answered any questions we had. Couldn't ask for a better experience!... Read more
1st Jun 2024 (7 mo. ago)

S s

5/5 Stars
I wanted to take a moment to express my gratitude for all the help and information Salomon Ducos provided regarding the property viewing and the purchase process. He has a rare talent to combine professional knowledge and guidance throughout the process which has been invaluable, but to present such expertise with such a friendly demeanour that within minutes felt as if we had known him for years. I admire his dedication of the information he held not only of the property but its surrounding. We truly appreciate his efforts in making this experience smooth and informative on all sides. His communication was nothing but outstanding and willing to help at every step. Thank you so much! ???????? I would highly recommend him for a reward for his outstanding service within real estate, his an asset to Portico.... Read more
Buyer
20th May 2024 (7 mo. ago)

T Matian

5/5 Stars
We have been working with Salomon Ducos, a???? Senior Sales Consultant from Portico. The most important value about them is that they really understood our needs and worked towards them accordingly. Their constant search for the right property, commitment and communication helped us to find our first home as a young family. We would definitely recommend working with Salomon, that’s what we would do if we wish to purchase a property in the future. TM... Read more
Buyer
23rd Apr 2024 (8 mo. ago)

R Barrett

5/5 Stars
My housemate and I have just moved in to a 2 bedroom property managed by Portico. Luisa was our estate agent and we found the whole moving in process to be fast and smooth with no trouble at all along the way. Luisa was always happy to help and quick to come back if we had any questions around the move. Would definitely recommend... Read more
Tenant
13th Mar 2024 (10 mo. ago)

R Nabunya

5/5 Stars
Luisa was an absolute joy to work with. She communicated clearly at every step of the way and was professional in all interactions with me throughout the process. She really made what could have been a stressful experience as pain free as possible! A true asset the the team!... Read more
22nd Feb 2024 (10 mo. ago)

T Seropian

5/5 Stars
I rented a property managed by Diogo for 3 years. The level of service and responsiveness has been excellent.... Read more
Tenant
2nd Jan 2024 (1 year ago)

N Casling

1/5 Stars
Horrendous experience renting with Portico. No replies, false advertisements and poor customer service. We adored the flat we rented, but the experience with Portico was painful. We had multiple issue’s with the apartment we rented, and had to chase Portico time and time again with no help and no replies. To name a few: on one occasion, they authorised and gave keys to workmen to access our property without our consent, which resulted to splatters of paint on our furniture. We also had a broken radiator and no heating for the whole year. We called, emailed and went into the office many times but received no support. It took months to sort the extractor fan out which ended up causing damage to the property. Then when we finally left it took months to receive our deposit back after more radio silence. Only after we contacted the Property Ombudsman did they finally reply and send it. Honestly, the list goes on and on… Tiring. If you’re a tenant or a landlord I would avoid at all costs.... Read more
Tenant
9th Dec 2023 (1 year ago)

G D

5/5 Stars
Luisa was extremely helpful when it came to finding and moving into our new home. She made life very easy for my Partner and I as this was our first time moving through and agency.... Read more
Tenant
8th Dec 2023 (1 year ago)

M Attack

5/5 Stars
Incredible service, we are first time sellers, thought it would take at least a year. Vicky the branch manager really settled us as we began the process, she then passed are case to Saloman…. I can’t say enough good about this team, especially Saloman. One week after he took our case on he had a solid buyer! Outstanding sales consultant, honest and reassuring, client lead but will make sensible suggestions to help but never pushy, a genuinely nice man and clearly excels at what he does. We highly recommend using Portico, especially if you can work with Saloman and Vicky, they actually get it done unlike their competitors lol .... Read more
Seller
15th Nov 2023 (1 year ago)

K Hudson

5/5 Stars
Luisa was outstanding in assisting us in securing our rental property - she was highly professional, helpful and communicative throughout. Both myself and partner are in agreement that she is without a doubt the best estate agent we have dealt with. She is an asset to the team. Thank you Luisa!... Read more
Tenant
26th Oct 2023 (1 year ago)

E Wolfe

5/5 Stars
Luisa was absolutely fantastic, very prompt, thorough and professional. There were other issues with our move which were definitely less than positive, but these were unrelated to Luisa herself who was great and very efficient.... Read more
20th Oct 2023 (1 year ago)

J Morgan

5/5 Stars
Eli was great at showing us around the property... Read more
9th Aug 2023 (1 year ago)

C Clarke

5/5 Stars
Lovely experience so far with Eli. In searching for a new property to buy.... Read more
9th Aug 2023 (1 year ago)

P Lindsley

5/5 Stars
Wonderful estate agents, always going above and beyond. I wanted to give a special mention to Victoria, Eli and Raz for guiding us through the process so professionally and a massive thank you to Eli for securing an offer on our property so quickly. Would definitely recommend!... Read more
Seller
3rd Aug 2023 (1 year ago)

Alex

5/5 Stars
I’m purchasing my first property with Portico. So far, it’s been an agreeable experience; everything has gone swimmingly. Eli has been managing the sale expertly, and is incredibly attentive in his communications with me.... Read more
Buyer
2nd Aug 2023 (1 year ago)

Q Abbas

5/5 Stars
One of the best Lettings company Mr Raza is a great man... Read more
Landlord
30th Jul 2023 (1 year ago)

R Shakeel

5/5 Stars
Raza is the best man ????... Read more
30th Jul 2023 (1 year ago)

A javaid

5/5 Stars
Mr Raza a true professional... Read more
29th Jul 2023 (1 year ago)

M Rehman

5/5 Stars
Thank you Sir Raza Lovely people ??... Read more
29th Jul 2023 (1 year ago)

M Roha

5/5 Stars
Thank Mr Raza Recommended!!!!!!!!!... Read more
29th Jul 2023 (1 year ago)

S Ghafoor

5/5 Stars
Mr Raza a true professional ???? Recommend!... Read more
29th Jul 2023 (1 year ago)

Kinga

5/5 Stars
I highly recommend Diogo as a property manager. He is polite, incredibly responsive, and consistently resolves maintenance issues in a timely manner. Diogo's dedication and professionalism have made our renting experience exceptional, and we couldn't be happier with his service. Thank you, Diogo, for your outstanding support!... Read more
Tenant
4th Jul 2023 (1 year ago)

M Flowers

5/5 Stars
Raza was exceptional throughout our sale process, he understood our market and was able to quickly secure a buyer.... Read more
Seller
17th Jun 2023 (1 year ago)

G Bennett

5/5 Stars
Really good service from Raz at Portico, through a long process!... Read more
12th May 2023 (1 year ago)

P Mantillas

5/5 Stars
Amazing work from Raz and Victoria @portico. Always there to support for a smooth sale of our flat. Raz always went above and and beyond, highly recommend!... Read more
Seller
27th Apr 2023 (1 year ago)

J Cattell

5/5 Stars
Really great experience. Friendly, helpful, and at times the moving team were better than my solicitor! Thank you.... Read more
5th Apr 2023 (1 year ago)

W Manj

5/5 Stars
Lovely people 10/10... Read more
5th Mar 2023 (1 year ago)

M Ali

5/5 Stars
Mr Raza shamsher one of the best sales agent in the town Professional people Recommend to everyone... Read more
5th Mar 2023 (1 year ago)

M fayyaz

5/5 Stars
Amazing service Recommended to everyone... Read more
3rd Mar 2023 (1 year ago)

I ali

5/5 Stars
Lovely people Recommend... Read more
3rd Mar 2023 (1 year ago)

U Draz

5/5 Stars
Raza is a true professional Recommended to everyone ????????????????????????... Read more
3rd Mar 2023 (1 year ago)

E Bailey

1/5 Stars
AVOID!!!! Honestly the worst estate agents I’ve been with for the 10+ years I’ve been renting in London - truly shocking, especially for a place that bills themselves as upmarket. They’ve also compromised our ex landlords ability to sell his property and complete repairs, leading to further damage. We had to get the Tenant Deposit Scheme involved to get the return of our deposit, as literally nobody would answer emails. I regularly emailed marketing, property management, legal - any email address I had because of receiving no reply for months on end. Texts I sent had read receipts showing they’d been read but no reply. It was almost two months after we moved out that we received the check out report and deposit, and that was after hours of work on my behalf chasing them. No reason for the delay was given or real apology or offer of compensation or acknowleding the incompetence. The only person I’d like to exclude from this is Diogo, who was genuinely helpful and prompt (during our tenancy with regards to property maintenance). Otherwise, truly shocking service and would advise anyone to stay well clear - both landlords and tenants.... Read more
Tenant
30th Nov 2022 (2 years ago)

S islam

5/5 Stars
Lovely people very good services Thank you Mr shamsher ??... Read more
28th Nov 2022 (2 years ago)

K Bashar

5/5 Stars
Thank you very much for your great service ???? Raza shamsher is a lovely guy ??... Read more
27th Nov 2022 (2 years ago)

O Serenity

5/5 Stars
I'm really impressed by the excellent service from this estate agent. Thanks to Raza for the professional approach in everything.... Read more
26th Nov 2022 (2 years ago)

S Muzaffar

5/5 Stars
Thank you very raza for showing the property in detail He’s a professional and very friendly Recommend to everyone... Read more
24th Nov 2022 (2 years ago)

H Taskinen

1/5 Stars
Not sure what's happened to this company - moved out of a rental property 2 weeks ago, and since then have not heard a word from Portico. No answer to various phone calls and emails, it appears no check out report has been done and we've not had any update regarding the return of our deposit (we've not had a great experience overall but now they seem to have completely disappeared). I would avoid them if you can. As a homeowner myself now I will certainly not be using them to sell/buy/let in the future.... Read more
Tenant
8th Nov 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
We are very satisfied with the service Vicky and the team provided to us selling our apartment... Read more
Seller
8th Nov 2022 (2 years ago)

J M

5/5 Stars
We are very satisfied with the service the team provided to us selling our apartment... Read more
Seller
8th Nov 2022 (2 years ago)

J Cheryl

1/5 Stars
Dreadful receptionist, clearly can't spell so her email bounced but she had my number to lazy to call. Requested an email of rentals within my budget she sent a list of already let rentals. Awaiting an email from Harry the manager my email must be lost in the post ????... Read more
7th Nov 2022 (2 years ago)

W Durkan

5/5 Stars
Great company so professional and fast at getting back to us when we had some issues with the garden. All sorted in a timely and professional manner. Particular mention to Diogo who was so fastidious in all our dealings... Read more
26th Jul 2022 (2 years ago)

C Cattermole

1/5 Stars
Absolutely dreadful start to finish. We moved out a month ago and still no progress with check out. I'll consider updating this as and when the issue is rectified... Read more
Tenant
26th Jul 2022 (2 years ago)

D Neves

5/5 Stars
I wanted to extend a thank-you note to the Portico property management team who are always most helpful and supportive. And my special gratitude to Diogo who has gone time and time again above and beyond to make things happen. I wish you all the best.... Read more
22nd Jul 2022 (2 years ago)

F Ho

5/5 Stars
They have very energetic and hardworking staff who are dedicated to provided good quality service. My property manager Diogo in particular has always been very helpful with his services.... Read more
22nd Jul 2022 (2 years ago)

B LIMITED

5/5 Stars
Diogo is a pleasure to deal with, and nothing is ever too much. The service we receive from him is outstanding and his attention to detail is second to none! Would thoroughly recommend Diogo and Dulwich Portico's management service to anyone in need!... Read more
20th Jul 2022 (2 years ago)

A D.

5/5 Stars
Diogo has recently helped me with my flat, and i cannot praise him enough. He is the most professional and kindest property manager I ever dealt with! Extremely respectful, good listener , and has a wealth of knowledge in the property market. Thank you, Diogo for all your dedication. Alexandra... Read more
20th Jul 2022 (2 years ago)

R Nott

5/5 Stars
Portico have been managing my investment property for the past 16 years and I value and appreciate their prompt and efficient service. A particular shout out to Diogo my Property Manager for more than two years for his continual support in proactively managing and resolving the many routine and cyclical maintenance issues that are required.... Read more
19th Jul 2022 (2 years ago)

B Wilson

5/5 Stars
Diogo is my point of call at Portico and he is very understanding of my needs as a landlord and deals with my issues promptly and efficiently as well as being very helpful generally Thanks Diogo... Read more
13th Jul 2022 (2 years ago)

S Schiavon

5/5 Stars
Working with Diogo on a regular basis for a maintenance company is a dream. He is efficient and has a great understanding of works that his clients are asking for.... Read more
12th Jul 2022 (2 years ago)

Asif

5/5 Stars
I've been with Portico for just over 3 years and have received a really amazing service . Two main higlights. Firstly, the in-house maintenance team. They have been great when work has needed to be done and I have been impressed with the quality of the work and cleanliness. Secondly, Diogo at the East Dulwich Office. He has been my main point of contact (property manager) and he has been absolutely brilliant. Always positive, professional, courteous and willing to go the extra mile. His desire to provide an excellent service is commendabme and admirable. He is a great ambassador for Portico.... Read more
12th Jul 2022 (2 years ago)

A Jenkins

5/5 Stars
Highly professional and efficient. Portico have advised me on letting out my property in Crystal Palace. I found them approachable and fair. They have helped organise some maintenance services and found a new set of tenants very quickly! Diogo Costa has been my contact at Portico and he has helped me as landlord manage the property. He has helped source good quality tenants, good quality workers to fix issues and he is very prompt and communicative. Overall and excellent service.... Read more
Landlord
11th Jul 2022 (2 years ago)

K Silva

5/5 Stars
Fab agents who settled all our paperwork for letting a new house with speed, clarity, and ease. Samuel from Portico Dulwich kept us in the loop and was always responsive, kind, and clear, making the whole process painless. Moving is stressful, and their professionalism really made us feel confident throughout. Highly recommend.... Read more
28th Jun 2022 (2 years ago)

A Morris

5/5 Stars
Bartosz and his team were extremely helpful and really looked after me. a great asset to the company and local area. Nice work boys... Read more
12th Jan 2022 (3 years ago)

C Smith

5/5 Stars
Diogo (our property manager from Portico) converts all issues you may encounter as a property tenant into a pleasant interaction, and always implements a quick resolution. Politeness and professionalism are an inherent quality with our property manager, and so I would always recommending his services to anyone dealing with lettings via Portico.... Read more
Tenant
30th Nov 2021 (3 years ago)

J Shiraz

5/5 Stars
The easiest, smoothest and most helpful estate agency I have ever worked with. Pleasant, polite and accommodating. Always available for a discussion, willing to help measure up before moving in, everybody I dealt with there was professional, Bartosz in particular, who made the whole process much better than it could have been. Wholeheartedly recommend!... Read more
Tenant
24th Nov 2021 (3 years ago)

S K

5/5 Stars
Very professional service from Samuel. He was knowledgeable and efficient. Very positive experience, far better than the other companies in the area. Thank you very much for your help Samuel!... Read more
24th Nov 2021 (3 years ago)

P Oliveira

5/5 Stars
Had a great experience. The team was extremely thoughtful and professional - specifically Diogo. He has always been responsive and extremely easy to work with. Highly recommended!... Read more
30th Oct 2021 (3 years ago)

N Checker

5/5 Stars
We are currently letting a property through Portico. For the last few months Diogo has been our point of contact at Portico. He is always very quick to respond when any issues arise and organise the necessary work. We are very happy with the current service we are being provided with as tenants. Thank you Diogo.... Read more
Tenant
28th Oct 2021 (3 years ago)

M Cachafeiro

5/5 Stars
Pleasure dealing with Bartosz to secure my new home. Very efficient, kept me informed throughout the process and assisted with all my queries. We managed to move the process quickly and I had the keys within a week. Would recommend working with them.... Read more
4th Oct 2021 (3 years ago)

J Berry

5/5 Stars
Bartosz was incredibly helpful throughout the process - an exemplary estate agent.... Read more
20th Sep 2021 (3 years ago)

L Evans

5/5 Stars
Great agency. Bartosz is an absolute dream, such a friendly approachable guy! Super helpful and responsive from day one. Thanks for all you help with the moving process.... Read more
31st Aug 2021 (3 years ago)

L Bush

5/5 Stars
Georgia Weekes and Harry Plumb were our agents on what turned out to be a long and often complex sale and purchase process. They were both persistent and professional during what was an immensely stressful time for myself and my partner managing our young family, work, sale and purchase and temporary accommodation within the pandemic. Ultimately - they drove everyone to completion and put up with a lot, from all parties. Well done and thank you Georgia, Harry and team.... Read more
Seller
27th Jun 2021 (3 years ago)

Z Husain

1/5 Stars
Can you give less than 1 star? These guys would definitely need it. They screwed up things with us so bad when we were renting with them. If GDPR had existed at the time they'd be paying fines left and right. Tenants be sure to avoid them at all costs. Absolute worst letting agent ever... Read more
Tenant
12th Jun 2021 (3 years ago)

I Saballa

5/5 Stars
We were well supported throughout the process. Thank you Bart and team!... Read more
5th May 2021 (3 years ago)

S Farrant

5/5 Stars
Bartosz was extremely professional, answered all our questions and very responsive. He made time to contact us and keep us updated even on his day off. Very smooth process!... Read more
12th Apr 2021 (3 years ago)

C Nandra

5/5 Stars
My partner and I were looking for a property to rent round East Dulwich. We came across Portico and was assisted by Bartosz Korczak. He was very professional and helpful with us finding somewhere. He was a pleasure to work with and would definitely recommend!... Read more
Tenant
26th Feb 2021 (3 years ago)

C giunta

5/5 Stars
EXCELLENT SERVICE!! My agent Bartosz has been professional and friendly, prompt to answer my queries quickly. I would highly recommend Portico.... Read more
25th Feb 2021 (3 years ago)

C Knight

5/5 Stars
I dealt with Georgia Weekes with the purchase of my first flat. I found Georgia to be extremely helpful, friendly and responsive. She was always on hand to liaise with the vendor to answer queries and even went out of her way to visit the property to ensure I had electric and gas supply prior to the purchase completing, as the property was empty and off meter. I wouldn't hesitate to use Georgia or Portico again and highly recommend them!... Read more
Buyer
22nd Nov 2020 (4 years ago)

H Plumb

5/5 Stars
David - East Dulwich Landlord. “The team at Portico have been absolutely fantastic. We had a property (recently vacated by my mother) that we needed to rent out. And Portico found some wonderful tenants for us despite all the constraints imposed on property viewings occasioned by the Covid19 pandemic. Really first class service”. Best wishes,... Read more
Landlord
18th Jun 2020 (4 years ago)

D Bolaji

5/5 Stars
Prompt and good service. Andrew was really friendly and helpful; he had all information that I asked of him to hand which seems to be rare for some agents these days.... Read more
29th Feb 2020 (4 years ago)

L Miller

5/5 Stars
My cousin and I dealt with Andrew Owusu-Agyara. He was really helpful from the outset and super enthusiastic to help us. We've found a lovely property. He's helped us out with all our little questions along the way. We've had a very good experience.... Read more
26th Feb 2020 (4 years ago)

A Brown

1/5 Stars
Very disappointed with Portico ED during our renewal contract. We gave the minimum 2 months notice of wanting to renew. It would take 1-2 weeks or so for any reply almost. No communication or update on what was happening, if it was to get renewed or not or where in the process they were - with the end date getting ever closer. I had to go into their office 3 times to get any information for myself and contact the landlady myself as I even said that she replies to calls and texts quicker than email, but they didn't do anything further. 2 months pass and we were told we automatically go into a rolling contract when our contract ended, which it had. We were told that once I gave them the nod that we had a % of the deposit back due to new regulations that it would be a 1 click fast process getting the new contract. 5 mins in receiving the deposit I emailed the agent. 2 weeks later we get the contract. Which had 6 months instead of 12 as we asked for and no formal reason emailed to us or discussed with us beforehand that this would be happening. The contract also stated backtracking of the rent on the rolling contract. Where we had already paid rent, they wanted more. I asked whilst in the office can we appeal the backtrack and he assured me i could. When it came to having to sign the new contract and I asked again he said 'no that's not possible you just have to pay the extra once you sign it'. Which we found very unfair as we had done everything on time and promptly and they were the ones with lack of communication and organisation. With all this we didn't want to go through it again in 6 months due to the major disrespect and unwillingness to get anything done, so didn't renew. Highly DON'T recommend portico to anyone or will I ever be using the service again.... Read more
Tenant
16th Jan 2020 (5 years ago)

J Devonshire

5/5 Stars
The easiest, smoothest and most helpful estate agency I have ever worked with. Pleasant, polite and accommodating, the few hold ups that happened had nothing to do with the agency and were clearly explained. Always available for a discussion, willing to help measure up before moving in, everybody I dealt with there was professional, Amber R in particular, who made the whole process much better than it could have been. And no pointless emails clogging up my inbox either. Wholeheartedly recommend.... Read more
2nd May 2019 (5 years ago)

H Smart

5/5 Stars
We were stressed about moving house again and into a new area. Amber was really helpful and knowldgeable. She made the whole thing easy. I would definitely recommend Portico to others.... Read more
26th Apr 2019 (5 years ago)

L yates

5/5 Stars
Dealing with Portico was easy, we were looked after by Amber who did a great job of listening to what we were looking for in a property and sourcing some options that met our specifications. She answered all our queries quickly and was really helpful. Communication was prompt to. Would happily do business with them again!... Read more
26th Apr 2019 (5 years ago)

Flora

5/5 Stars
Amber gave us some really helpful advice during our search, saved us a lot of time by really understanding what we wanted and showed us some great properties and really worked with us and our busy schedules. She was a pleasure to work with! Thanks so much...Highly recommended !!... Read more
26th Apr 2019 (5 years ago)

L Pereira

5/5 Stars
If you are looking for a great service and a personal touch Alena B is the right point of contact. She was extremely helpful and kind to help me and my wife to find a home. She is very professional, always very close to us and her attention do detail is priceless. Many thanks for everything... Read more
25th Apr 2019 (5 years ago)

A G.

5/5 Stars
Alena and Portico was very professional from the start and continued to be throughout the process. The property was let very quickly and everything went through smoothly with regular updates all along. Many thanks for the great experience!... Read more
Landlord
5th Apr 2019 (5 years ago)

A Torre

4/5 Stars
The experience of renting a property with Portico was fairly good. They show us 2 properties and the second one fit with our expectations. The defects we found when we came in were solved in a reasonable amount of time. Something to improve might be how the communication works. I definitely say yes of going ahead renting a property with them with my experience until now.... Read more
Tenant
18th Mar 2019 (5 years ago)

C Palmer

5/5 Stars
Would highly recommend. The team were a great help with our rental!... Read more
Tenant
13th Feb 2018 (6 years ago)

J alnaimi

5/5 Stars
The team at portico in East Dulwich are the best I’ve had to deal with when it comes to renting a property. Would highly recommend.... Read more
Tenant
13th Feb 2018 (6 years ago)

H Barnett

5/5 Stars
I have dealt with the Dulwich office since 1999! Have always found them quick and efficient dealing with my flats in the area. Check ins ,check outs and cleaning have always been conducted efficiently. As I do not live in the area I leave them to organise furniture etc when required. Tony and his team have always been helpful and I very rarely have any voids. What more can you ask!... Read more
Landlord
13th Feb 2018 (6 years ago)

O Julian

5/5 Stars
Tony and the team have been great so far - very helpful and making everything run smoothly. Also managed to get a lot of offers very quickly. Would highly recommend... Read more
12th Feb 2018 (6 years ago)

J Alves

5/5 Stars
The staff are amazing and super helpful... Read more
19th Dec 2017 (7 years ago)

M Cunliffe

5/5 Stars
I inherited my sister in laws properties after she died and I had to sell them. So far I have sold 4 properties, and waiting for completion on the 5th one. Portico-particularly Tony Chryseliou-have been so helpful in selling each property-I should also mention Jamal Joseph. The team have provided an excellent service-they have dealt with so many 'problems' that I would have found really difficult to deal with, as I'm in Birmingham, so have had to communicate by phone and email. Communication over the last year has been great-They have kept me up to date with the progress of each sale. Portico have always been very polite, courteous and very persistent in getting a good price for each of the properties. I would have absolutely no hesitation in recommending Portico and the East Dulwich Office team.... Read more
Seller
13th Nov 2017 (7 years ago)

A Ward

5/5 Stars
The team were fantastic, really pleasant to deal with and incredibly professional. They were brilliant in terms of co-ordinating viewings and keeping me updated with feedback. They found three professionals to rent my flat and ensured the whole process went very smoothly. They looked after the professional clean and the inventory service and I couldn't have been happier with the whole service provided.... Read more
Landlord
23rd Jul 2017 (7 years ago)

H Ward

1/5 Stars
We rented a two bed flat from portico in Jan 2016 and stayed for only 6 months. We were misled upon viewing the property as furniture covered a multitude of sins.. Where do I start.. Damp,mould,wall paper falling off the walls,filth,drafty windows,poor insulation. Portico did nothing to help resolve this for us and we were told 'well you have signed the contract now ' we were stuck with no where to turn. Environmental health came to inspect the property and still portico did not complete the repairs. I found Portico to be unprofessional and unhelpful. As for our property manager... I have been put off letting agents for life due to my experience with portico. ... Read more
Tenant
19th Nov 2016 (8 years ago)

L wright

4/5 Stars
Very helpful and friendly members of the team, dealt mainly with jasmine who made everything extremely painless... Read more
26th Aug 2016 (8 years ago)

R Waring

4/5 Stars
I have just found a new flat via Portico and I found they were much more helpful and organised than other estate agents I tried in the area, with a better portfolio of properties. The agency fees are quite expensive but the process has been very smooth so far. Thanks guys!... Read more
Tenant
11th Jul 2016 (8 years ago)

L Jelf

5/5 Stars
They helped us locate our perfect flat and the process was really smooth and easy with them. really helpful and clear with everything we needed.... Read more
7th Jun 2016 (8 years ago)

C Warner

5/5 Stars
Really good service, really efficient and really professional. Would highly recommend.... Read more
6th Jun 2016 (8 years ago)

J Abbott

4/5 Stars
The guys at Portico are very efficient and drove the contract process of our rental property to completion very quickly. So far, so good!... Read more
Landlord
6th Jun 2016 (8 years ago)

L Akinsiku

5/5 Stars
The team at Portico Dulwich are fantastic! They provided a professional and friendly service, were reachable, and kept in touch at all stages of the letting process . I am very pleased with the property they found for me and feel very lucky that I stumbled upon Portico what with the vast number of estate agents in London. Could not recommend them enough.... Read more
Landlord
9th May 2016 (8 years ago)

D Brown

1/5 Stars
As an estate agent, they're OK. The management of the property is fine. But they're still an estate agent, so expect £90 per tenant fees to renew a contract, and no chance of getting your full deposit back. (They attempted to charge us for damage to carpets and work surfaces to be repaired, even though they were ripped out before we left due to a complete refurbishment). They're estate agents though, I can accept that they're essentially in an immoral line of business. What is totally out of order though is selling on our contact details to advertisers. When we moved out of the property, Portico were the only people who were given our forwarding address, but within a matter of weeks, we started receiving junk mail from DFS welcoming us to our 'new home' and Next catalogues through the door. They could only have got the information we've moved house from Portico, as we didn't update anything else as our living situation is temporary.... Read more
Tenant
21st Apr 2016 (8 years ago)

R Muacho

5/5 Stars
We have been dealing with Portico for a some months now. Every question or issue I submit to the estate agent (Jacinta) is responded promptly even if it is only to aknowledge the email (when the landlord dind't provide answers at that point). This is excelent service! I feel that there is someone that is actually getting things done when I need it. Previously I was dealing with an agent that was not so productive but got replaced. What matters is not to get great service all the time but to recognize when something is not working correctly and take measures to change it. So far, quite peleased.... Read more
Tenant
18th Feb 2016 (8 years ago)
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