Fantastic local, friendly professional estate agent. Great customer service. Nigel, and the team offer advice to sellers and buyers with no commitment. They offer free personalised valuations on weekdays, evenings and weekends. Very good professional photos and brochures. All for one competitive fee with no hidden charges. Would definitely recommend them to anyone on the North Wales coast.
Colin Gary Douglas James-Davies
Didn't like it at all
Initial impression on entering the shop was that there were four people waiting to jump on me. Second was the unavoidable smell of BO. Third was that they really couldn't be bothered to help me because what I wanted from them was not going to make them any money.
Not impressed and most certainly will not be selling a house through them.
Staff are very helpful and helped complete quickly
Dawn Parry was blunt from the start when I enquired about one of their properties for sale. She should not be selling anything let alone someones property. At the end of our emails, Instead of arranging a viewing she said " I will give you a call within the next few days and arrange an alternative date." as I was not able to do the one time offered to me. Two weeks later I contacted Dawn asking why she had not contacted me, she said she did not have the correct number. I asked why she did not email me if that was the case and Dawn replied with "I have received 100s of emails regarding this property and did not have the time to trawl through them all again." Exactly what you want from an estate agent, Good Job Dawn!
A customer service course may do well for Dawn. Makes sense that the only good review is from someone who shares the same surname... Do not sell your property with Jones Peckover as they just "Don't have time"....
After viewing a property which was available to let this morning i called to the office in Prestatyn to try and secure it. They were not very helpful at all to be honest, due to a small amount of historic debt i have as to which i am making regular payments, i was well aware that my credit rating was poor and wouldn't pass a credit check. As to which it openly informed them but did also inform them that i have a guarantor in place....they had already took all my particulars to enable me to secure the property and i also had the fee/deposit and the rent money in advance! When i told them that the best route was for me to provide them with a guarantor, they didn't want to know and tore everything that they had just taken copies of up in front of me..as a result of this they have lost the landlord a potential long term tenant and i certainly won't be using this agent or recommending them to anybody!!! All other surrounding agents use guarantors without any quibble or fuss...