I would most definitely recommend Burchell Edwards at the Ripley branch. The branch manager James and his colleagues went out there way to deliver excellent customer service with the sale of my property which was a difficult time. There was one problem after another but they persisted along with there recommended solicitors and I couldn't of done it without them. Yes there fee's maybe on the pricey side but as they say you get what you pay for and in this instance I most certainly did. Thank you!!
Complete liers and very inderhanded, refused to help us with our purchase unless we used there services. Already had a mortgage offer and deposit but threw it back in our faces, would have lost the sale if not for the vendor and solicitor ! Many laws have been broken and even verbaly abusive to my wife. Avoid there services and avoid any contact if you can. Deal with seller as they will lie to your face . Even refused to allow a mortgage survey unless we gave them all our private financial details. YOU DO NOT NEED 3 months wage slips, bank statements and employers details along with a mortgage offer JUST TO MAKE A OFFER ! Theres so much more to say but not enough words ????????????
I can highly recommend Smartmove Estate Agents, far better than local competitors. In the appraisal for our home David was informative, down to earth and enthusiastic about selling our house. David and Nicola were then extremely helpful from that point forward and went above and beyond in helping us with our sale and our purchase. Thank you so much.
David, Nicola and the team have been great in getting our house sold! Right from the start we felt at ease with them and they've been fab at keeping us informed throughout all our viewings and sale!! Would definitely recommend them to anyone looking for a friendly, local estate agents and will keep them in mind for the future ????
Both Dan and Katie dealt with every aspect of our sale in a very professional manner and were always helpful and approachable. We would not hesitate to use them again and cannot recommend them highly enough.
Mrs Elizabeth Wilkinson-Gratton
Have dealt with this estate agent twice over the last two years and only have praise for them. Always communative, professional and friendly; surprised I'm the first to write review. Office has lots of thank you cards.
would like to thank Chloe and the team for helping us sell our property. they are all pleasent to work with. it had been 31 years since we moved we would have found it difficult without their help. would definitely recommend them
Had these guys around this week for a valuation Nathan was exceptional his knowledge of the properties that had sold in the area was extensive we put our house on the market with them straight away ????
First time going into letting and what an experience. So quick and easy with all the help we could dream of, we had no stress, knew what was needed and what to do. Jaimie is a pleasure to deal with, knows all his stuff, and what was really helpful. Going to buy in 12 months time and really hope we can use Frank Innes again! We highly recommend them.
Awful place only interested in their own adjenda.
Treats people like numbers.
Full of hiden charges.
AVOID AT ALL COST.
I got charges 150 punds for absolutelly nothing.
Excellent service from start to finish, all the office were very helpful and I would recommend anyone to sell their property through white gates. Thank you all!
Rude staff (not all but a couple) looked down on by a young lady when calling in heanor branch. Property was severely mouldy. Tried to accuse me and my partner of damage to the property that was already clearly stated in the tenancy agreement. Bombarded with letting visits the moment we sent leaving notice and tried but failed to negotiate some of our bond. Absolutely disgusting behavour. Needless to say I got the full bond back.