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Story Homes - Brierdene

3.5

10 reviews

Opens Monday at 10:30am

Hotspur North Backworth, NE27 0FG

Story Homes - Brierdene hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Story Homes - Brierdene does have 10 reviews, with an average score of 3.5/5 If you're looking to sell in Newcastle Upon Tyne, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Lucas James Estate Agents - Killingworth and Pattinson - Forest Hall. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 10:30am - 5:00pm
Tuesday Closed
Wednesday Closed
Thursday 10:30am - 5:00pm
Friday 10:30am - 5:00pm
Saturday 10:30am - 5:00pm
Sunday 10:30am - 5:00pm

View all details

Story Homes - Brierdene Reviews (10)

Have you used this agent?

M Carr

Absolute joke of a company! They claim to be a 5 star builder but a 5 star builders do not hide behind NHBC, that is for companies that are below par, instead it sets standards. We have been lied too, asked to forge our NHBC scoring as its will effect the value’ if we don’t score 5 stars, item removed/stolen from the house to only be returned once the police were involved. Walls are paper thin and you can hear people using the bathrooms upstairs while downstairs due to the lack of sound protection around a wet room, insulation issues as one bedroom is still not able to keep heat - again nothing! The quality of rectifications that have been done are below par and it feels like they add 10 years onto the house. We have had regional managers in who say to your face it is unacceptable, yet as soon as they leave we are told they are doing nothing. Customer services is poor, very difficult to escalate issues, even when you do they fall on deaf ears. I have even emailed The owner to come around and have a look himself to no avail. We were told about how particular he was in terms of quality while buying, so much so that he ripped a show home down and asked them to restart, I can probably guess that this was just sales patter. I hate to say it but, very quick to take your money and nearly 2 years later we still have defects with no light at the end of the tunnel!... Read more

2nd Oct 2019 (4 years ago)

A Demir

Good area nice home... Read more

6th Jul 2019 (5 years ago)

D Dent

Lovely Division of new homes... Read more

26th Jun 2019 (5 years ago)

S taylor

Story homes build absolutely rubbish quality take it from me first hand as I have the unfortunate experience of buying one 230 faults ! And not snaggs year and a half we have lived in the house and still a very long list of faults from day one that have not been put right ! You will get promised the best of quality! And the best customer service well that is not what we got very very poor ???? total rubbish house builder avoid avoid avoid... Read more

30th Nov 2018 (5 years ago)

L Bestford

Complaint in draft with photo and video evidence, in summary our view of the company is that they just don't care. One year on and we are finding more problems, the latest being damp on the ceiling of my sons bedroom which has been there 3 months . The company were notified at the beginning of December and after a chain of e mails they have now confirmed remedial work will be completed at the end of March. This is further to a vast number of remedial isues leading to the company undertaking 4 days intensive work whilst we were out of the property . In the circumstances we asked whether an upgrade to the property was suitable as a gesture of good will, we were told there is a no compensation policy as problems are rectified. Unfortunately not within a timely manner. I do not post negative reviews as I believe in addressing problems directly but as this has been ineffective I have had no option but to take this course of action so other purchasers are aware. Should the company show any real acknowledgement of course we will be fair and post that.... Read more

4th Mar 2018 (6 years ago)

A Carter

Lovely homes... Read more

5th Feb 2018 (6 years ago)

P Scullion

New homes looking very nice. Up and coming place.... Read more

10th Sep 2017 (7 years ago)

K Mason

Great looking properties. A number of show homes to look round and no hassle fron sales staff.... Read more

18th Jul 2017 (7 years ago)

C Barton

Good area however I was very disappointed with the build quality of the Miller homes... Read more

19th Feb 2017 (7 years ago)

Y Shek

Nice area to live.... Read more

12th Feb 2017 (7 years ago)

Performance stats

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