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- Tennens Properties Ltd
Tennens Properties Ltd
Opens tomorrow at 9:30am
1a Lawson Place Moreton Hall, Bury St. Edmunds, IP32 7EW
Independent sales and letting agency offering competitive selling fee and excellent customer service.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:30am - 12:00pm
- Sunday Closed
View all details
Tennens Properties Ltd Reviews (17)
Have you used this agent?
53%
0%
12%
18%
18%
Arphenn
One day they are saying that I meet all requirements and that they are giving me this flat and 5 days before the day of moving out they changed their mind and delete my application form
20th Mar 2024 (30 days ago)
K Miller
I rented through them for a while. I’m giving both positive and negative in this review from personal experience. I knocked off two stars due to some problems I had.
I would have a broken toilet or a broken shower and I always received a “leave it with me” and had to call again in two weeks because I left it with them.
Everyone should have working shower temperatures and working bathrooms. It’s a quality of life thing.
I don’t know if the plumbing in the place we were in just needed attention but the dishwasher flooded the kitchen and it wasn’t seen to until a month later. It wasn’t truly fixed until about 4 months later when the dishwasher was replaced after breaking over and over.
In the flip side, they provided a lot of helpful outside sources.
They provided a handyman Mr. Old who was helpful with many tasks from gardening to cleaning to fixing the fridge.
They also suggested a Plummer named Simon. He helped us when we’re struggling with disconnecting everything upon moving out.
Overall they’re a little below average. Make sure you rent from a good rated place and good rated landlord if you go through them. They aren’t fast about fixing things even if it’s something important like necessities. And the emergency number they give DOESN’T work. Never did.
Hope this helps a future tenant. (:
25th Feb 2024 (8 weeks ago)
L Devon
Liz and the team are wonderfully easy and professional to work with.
Highly recommend
11th Dec 2023 (19 weeks ago)
K allen
Very lovely helpful staff , easy to park. ..that's a real bonus...????
31st Aug 2023 (7 mo. ago)
I Partner
Excellent estate agents, treat you well and highly recommended
25th Aug 2023 (7 mo. ago)
B Wen
They are amazing company and staff are so nice base on my experience for 5years.
28th Jul 2022 (1 year ago)
J Griffiths
Efficient local agent. Very responsive
26th Feb 2022 (2 years ago)
J Griffiths
Restricted filtering
5th Jan 2022 (2 years ago)
J Langran
Very helpful and professional????
13th Nov 2021 (2 years ago)
Q pie
If you get a different letting agency I would recommend doing so. Tennens is OK. The staff was nice and helpful but when it came to emailing me for guidance or trying to keep me in the loop I felt like it was condescending. There was a time where I accidentally received mail that didn't belong to me and rather than saying in a kinder email how to send the mail they were very direct and it came off slightly accusatory. I also didn't like how they made arrangements for people to come to the house again the tone of the emails are gruff. In the USA noone is allowed to come to your house without your permission and I felt a lot of pressure to allow random people in the house pre and post covid to get certain things done. I also thought they charged check out fees for miniscule issues. Just be aware before letting a house that they manage.
6th Nov 2021 (2 years ago)
H Hudson
Wonderful, helpful, kind, professional... I could go on. Excellent managers!!!
25th Aug 2021 (2 years ago)
D witthuhn
Very professional service with extremely polite and friendly staff. I would highly recommend them for your property needs.
20th Mar 2021 (3 years ago)
R Stewart
Fantastic service from start to finish with Barry and Jasmine, really professional and informative. Would highly recommend!
16th Sep 2020 (3 years ago)
P Zeondy
Scammers!
My fault for not reading the contract properly and asking the right questions.
I left their property in an amazing condition, much much cleaner than when they gave it to me. But I was still charged a £150 'check out' fee. I still don't understand what this is for and £40 for that little mark next to the shower stall (I bet you can't even figure out which one). Disgusting appliances in the house, communal light bulbs were not changed. Had to complain about dead birds before they came to take care of the garden. Just felt very neglectful.
11th Jan 2020 (4 years ago)
T Silver
The service was painfully slow, I wouldn't recommend them if my life depended on it
24th Oct 2018 (5 years ago)
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