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Home
Estate Agents in Epsom
The Personal Agent

The Personal Agent

4.7

94 reviews

Closes at 7:00pm

163 High Street, KT19 8EW

The Personal Agent hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. The Personal Agent does have 94 reviews, with an average score of 4.7/5 If you're looking to sell in Epsom, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Cairds The Estate Agents - Epsom and Leaders - Epsom. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 7:00pm
Tuesday 9:00am - 7:00pm
Wednesday 9:00am - 7:00pm
Thursday 9:00am - 7:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 5:00pm
Sunday Closed

View all details

The Personal Agent Reviews (94)

Have you used this agent?

D Li

I have three properties let and managed by The Personal Agent and I have found that they are very efficient, professional and on top of that their fees are very reasonable or cheaper than other agents. Overall I am very pleased with their service.... Read more

29th Mar 2024 (27 days ago)

Z Plummer

Personal agent are very approachable, and are always willing to help and give advice. I had the pleasure of Michelle Hobbs assistance when evicting my first tenant and they guided me through the process. I would certainly use them again without any hesitation.... Read more

28th Mar 2024 (28 days ago)

J Brett

Always a pleasure to deal with The Personal Agent, very professional, efficient and knowledgeable. Michelle Hobbs is always extremely helpful.... Read more

27th Mar 2024 (29 days ago)

L Marvin

Thanks Michelle Hobbs for helping us to rent. The process is very smooth and we are well-supported.... Read more

30th Jan 2024 (12 weeks ago)

M Southey

I have known this firm since their conception, twenty years ago. A great team, first class. Mark... Read more

20th Jan 2024 (14 weeks ago)

R Dhumale

Michelle and her colleagues are very helpful, prompt and professional with regards to all aspects of letting one’s properties. Their service is immaculate and I have had the pleasure of dealing with Personal Agents for over a decade.... Read more

18th Jan 2024 (14 weeks ago)

J Thompson

What a great team always happy to help out Needed something done urgently and as always Ronnie delivered all the information in record time... Read more

29th Nov 2023 (21 weeks ago)

S Boardman

Michelle was extremely helpful and efficient when renewing our rental contract. Would recommend Michelle and The Personal Agent without hesitation ????... Read more

31st Oct 2023 (25 weeks ago)

M Roberts

I am a landlord, and Michelle Hobbs has been very efficient at assisting me with the renewal of my property. She responds to any messages very quickly and provides an exceptional service. I also find that every time I speak to The Personal Agent lettings, they are always very polite, helpful and informative. I have used them for over 10 years and would not think about using any other company.... Read more

28th Sep 2023 (6 mo. ago)

S Ho

I have had my property managed by PA for nearly 6 years. I have found all the team very helpful and friendly. Always trying to solve any issues that arise, quickly and professional. Kate Murphy and Michelle Hobbs have been involved with my property with great efficiency and professionalism. Many thanks.... Read more

13th Jul 2023 (9 mo. ago)

R Knox

Hmmm… probably the least Personal experience I’ve had with an estate agents.! An arranged viewing at a property by a clueless agent with 10 minute slots, so a queue formed within minutes as it takes time remarkably to disgust a future home …! When questioned about the 1000 years of dust on the carpets and the knackered furniture accompanying the UNFURNISHED property I was told to send in my offer with what i required…. A damn good clean and the broom used further for something more appropriate was my desire for this cowboy agents.... Read more

24th Jun 2023 (10 mo. ago)

M Garsia

If you are considering renting a property, please avoid this agency. Firstly, they rented me a property full of damp and mould covered with a layer of paint by the landlord which they knew about. Also, I was a third tenant moving in less than two years after being told by the next door neighbor. Furthermore, dampness and mould returned after 4 months in the whole property. This made us sick, especially me since I was pregnant and also had another child with disabilities. To conclude and to make matters worse, the property had gutter issues. Subsequently my landlord put a claim against the block management and still not resolved after me moving out. As soon as I talked about the damp and mold in the other rooms, he said in writing that the gutters were causing the damp and mould throughout the house, which was not the case. We were fed up of living in dispair, therefore we contacted the Epsom Environmental Health Agency and they confirmed in writing that the property had degrees of dampness not properly addressed by the landlord. To my dismay the landlord confirmed another story to the Environmental agency and served me section 21 because I reported him to the agency. This is illegal to kick out an excellent tenant that has been paying full rent and living in dispair for 8 months. We were happy to leave and took us a while to find another property. However, as section 21 was served the landlord instructed these bunch of cowboys to show the property to potential tenants. An open day was arranged and many people attended. To the first few visitors someone called Callum from the agency claimed that all the problems were caused by us which I addressed him on the spot saying that was not true. As a result, I took it further and am currently awaiting a response from the property ombudsman regarding my complaint. Then, as we managed to find a property early then my contract expired under their knowledge we paid three weeks worth of rent instead of the full amount. We were constantly harassed by them to leave as soon as possible because my landlord had to make repairs for the new tenant's arrival. At the time of my deposit being returned the landlord and them claimed that they did not authorise me of not paying the full rent and deducted from my deposit. Of course I opened a dispute with DPS regarding this because they are liers. Avoid them if you want to avoid being misled and having heartaches. I have now instructed a solicitor to get returned all my rent refunded. They are worthless and better to use any other agencies out there.... Read more

20th Jun 2023 (10 mo. ago)

S hook

Ronnie was class. Very very efficient.... Read more

16th Jun 2023 (10 mo. ago)

M Thomson

Professional & very prompt service. Thank you Michelle... Read more

15th Jun 2023 (10 mo. ago)

L TV

Tremendous communication by Ronnie Lest and Cheryl. From start to finish, Ronnie went through the process and steps I needed to take. Faultless customer service and would recommend the Personal agent services anytime. Thanks Ronnie.... Read more

16th May 2023 (11 mo. ago)

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