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  2. Thomas & May
Thomas & May Logo

Thomas & May

Unit 2, Redhill Station, KT19 8AH
Thomas & May are an estate agent in Epsom. They mainly list properties in RH1, NW6 and NW2. Over the last 6 months, they've listed 19 properties, with 11 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 10:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 5:30pm
  • Sunday Closed
View all details

Performance stats

% of asking price
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Average sell time
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Fee
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Listings by number of bedrooms

Listings by postcode

Number of listings

Listing market share

Activity

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More agents nearby

  • Douglas Estate Agents Logo
    Douglas Estate Agents 0.05 mi away
  • Leaders - Epsom Logo
    Leaders - Epsom 0.07 mi away
See more agents in Epsom

Thomas & May Reviews (42)

  1. 71% 5/5 Stars
    71%
  2. 10% 4/5 Stars
    10%
  3. 2% 3/5 Stars
    2%
  4. 0% 2/5 Stars
    0%
  5. 17% 1/5 Stars
    17%

Anonymous Homeseller

1/5 Stars
Appalling experience, don't use these agents. No due diligence, no clear information, no urgency in anything they do. I've gone with other agents now having wasted 4 months on what should have been a straightforward no chain sale.... Read more
10th May 2021 (1 year ago)

Aaron Buller

5/5 Stars
Great team, very helpful in progressing our purchase. Highly recommended!... Read more
27th Aug 2019 (2 years ago)

Patrick Goulder

5/5 Stars
Friendly, helpful and professional agents who know the local market well, keeping the customer informed and actively progressing sales.... Read more
15th Aug 2019 (2 years ago)

Victoria Cotton

5/5 Stars
As first-time buyers we didn’t really have much knowledge of the house buying process, but Robin & the team were so helpful and supported us through the whole process. They were always quick to respond to queries (which we had quite a lot of being first time buyers!) and they never made us feel silly for asking things that were probably quite simple! The property we bought had to exchange on quite a quick time scale, so we were a bit anxious at times, but they helped us get everything done quickly and with as little stress as possible. Robin frequently checked in with us to see how it was all going and was always friendly and a pleasure to deal with, as were the other members of the team we spoke too. We’ve heard some horror stories from people using other agents when buying their home, so we were a bit apprehensive with it all, but honestly our experience has been nothing but positive with Thomas & May and I would recommend them highly. Thank you for helping us buy our dream first home!... Read more
19th Jun 2019 (3 years ago)

Fraser Smith

5/5 Stars
We can't praise them enough, from initial contact with Robin at valuation stage through to completion we found them helpful, honest, friendly and easy to keep in contact with. Robin and Christine kept us fully up to date while we were undergoing a potentially a tricky chain-move, and were fully on top of all the communication needed between ourselves, the buyer, solicitors and onward chain estate agents. Highly recommended, and with a local service and knowledge you wouldn't get with a large estate agent group. Thanks to all of you at Thomas and May.... Read more
12th Mar 2019 (3 years ago)

Brian Bowey

5/5 Stars
We have recently sold our house through Thomas and May, Robin and his team were fantastic from day 1. They were all very friendly and helpful and nothing was too much trouble for them. We had an open day and got an offer which we excepted but unfortunately just before we were going to confirm an exchange date, the buyers pulled out. Robin was brilliant and got us another buyer within a few weeks, we had a few more issues with solicitors but Robin kept chasing everyone and kept us all in the loop. We have now completed and would highly recommend Thomas and May.... Read more
2nd Mar 2019 (3 years ago)

Simon Humphreys

5/5 Stars
I never thought I'd give an Estate Agency five stars! Robin and the team were great at selling my Mum's bungalow; a much better experience than the last time I sold a property through another agent. They seemed to have excellent knowledge of the local market and their initial valuation seemed spot on as it generated a good number of viewings. They kept me informed of progress and gave good advice about subsequently dropping the price slightly to keep the interest up and then convert those enquiries into a sale. They were also a great help when the buyer got nervous about going through with the purchase just a couple of days before we were due to exchange!... Read more
5th Feb 2019 (3 years ago)

Selina

5/5 Stars
Robin and the team provided an excellent service, and were extremely helpful and friendly throughout the whole buying process. They always responded to our queries quickly and kept in contact with us throughout, as well as chasing up the solicitors at the end. We couldn't have asked for a better service. It made our experience as first time buyers less stressful. Thank you Thomas and May.... Read more
28th Jan 2019 (3 years ago)

Tara Newble

5/5 Stars
We had a great experience of Thomas and May. My husband and I are first time buyers so did not really know what to expect but Robin and the team were in contact through our purchase. They were always responsive to my calls and emails as well as understanding when I couldn’t answer their calls/emails straight away because I work in a school. When we had a few issues towards the end of our purchase, Robin was amazing at pushing the vendors solicitors and informing us about what we could do to push the purchase along. Definitely recommend the team.... Read more
1st Jan 2019 (3 years ago)

Anonymous Home Buyer

1/5 Stars
My partner and I received terrible service on so many level. We placed an offer on a property which has been accepted by the vendors. Robin then went on holidays and his colleague Christine took over. Because she deemed we did not respond to one of her e-mail quick enough (we did respond only a few days after she had sent it), she went ahead and sent the property to someone else, without being in touch with us at all. At no point were we told the vendors had changed their mind or that our offer had been taken down. We therefore continued being in touch with the agency, and were chasing for latest update for nearly two weeks, calling, emailing and leaving messages as we had heard nothing back from Christine, and they never answered. We only realised the property had been sold to someone else when it was marked on rightmove as STC. We complained to the agency and finally reached Robin, but no one was even apologetic or sympathetic given the circumstances. Such a lack of professionalism and communication. This agency clearly tries to sell the quickest they can to get their sales bonus, and respect to buyers definitely does not seem to be part of their vision. I should add, to illustrate how poor service this agency delivers, that Barbara locked us in the property for 15 min on our first viewing! She knew the key was faulty but decided to lock the door after we had entered the house anyway. We had to come out of the property through the back garden. There are plenty of agencies out there, please avoid this one!... Read more
1st Nov 2018 (3 years ago)

Audrey Sa

1/5 Stars
My partner and I received terrible service on so many level. We placed an offer on a property which has been accepted by the vendors. Robin then went on holidays and his colleague Christine took over. Because she deemed we did not respond to one of her e-mail quick enough (we did respond only a few days after she had sent it), she went ahead and sent the property to someone else, without being in touch with us at all. At no point were we told the vendors had changed their mind or that our offer had been taken down. We therefore continued being in touch with the agency, and were chasing for latest update for nearly two weeks, calling, emailing and leaving messages as we had heard nothing back from Christine, and they never answered. We only realised the property had been sold to someone else when it was marked on rightmove as STC. We complained to the agency and finally reached Robin, but no one was even apologetic or sympathetic given the circumstances. Such a lack of professionalism and communication. This agency clearly tries to sell the quickest they can to get their sales bonus, and respect to buyers definitely does not seem to be part of their vision. I should add, to illustrate how poor service this agency delivers, that Barbara locked us in the property for 15 min on our first viewing! She knew the key was faulty but decided to lock the door after we had entered the house anyway. We had to come out of the property through the back garden. There are plenty of agencies out there, please avoid this one!... Read more
1st Nov 2018 (3 years ago)

Yvette Saunders

5/5 Stars
Great 5 Star service from a small local company. From the moment I made my first enquiry the branch were on hand to help me with my queries and concerns about selling, especially as it wasn’t the first time of me doing this. The branch staff have been attentive right through to completion, today. Nothing was too much trouble and they were excellent at keeping me in the loop when developments happened. As I work in the city, taking calls was not always possible, but we agreed they would keep in touch via email and text message. This worked a treat. Thank you to Robin and the team for helping me sell my property in a timely manner. I would definitely recommend to anyone in the Merstham local area, their knowledge is vast.... Read more
9th Jun 2018 (4 years ago)

Oliver Veale

5/5 Stars
Good travel Agency... Read more
21st May 2018 (4 years ago)

Harsh Kapoor

1/5 Stars
Wouldn't recommend at all They are least responsive. In general, state agents are good during pre-sales and once the deal is closed they are least bothered about the clients (I dealt with them as a tenant), but they don't bother during the pre-sales as well. They want to maintain consistency, I wonder. They are never available on call, by chance if you get a hang of them they would ask to write your concerns in email and won't respond to those or ignore the important concerns like safety etc. Despite writing twice they didn't bother to respond to my concerns of electric wires laying over the kitchen cupboards and other outstanding electrical issues.... Read more
2nd May 2018 (4 years ago)

B U

5/5 Stars
Local estate agent with a great personal service. When you drive through Merstham you can see that most of the houses for sale or sold are from Thomas and May. No wonder why, as we found T&M's team extremely friendly, helpful, diligent and honest which we cannot say the same about other estate agents in the area. Highly recommended.... Read more
22nd Feb 2018 (4 years ago)
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