N Odedra
Worked with Ravi at Underwoods to market my industrial unit in Kettering with a view to renting it out. Ravi secured an incredible deal for me with a FTSE 250 group company and 10 year tenancy. Very pleased!... Read more
Landlord
6th Dec 2024 (9 weeks ago)
R S
Great people to deal with for building surveying. Secretarial staff always really helpful.... Read more
14th Nov 2024 (12 weeks ago)
R Dickens
We recently moved to Underwoods and have been really pleased with the service. They have been responsive, proactive and hard working in finding a suitable tenant for our shop. Ravi has been our point of contact and went ‘above & beyond’ to ensure things stayed on track between all parties. We appreciated the honesty throughout the process and would highly recommend Underwoods, in particular Ravi.... Read more
Landlord
19th Jul 2024 (6 mo. ago)
Z Karim
I recently worked with Ravi as my estate agent and couldn't be more satisfied. Ravi's expertise in the local real estate market was invaluable. He provided insightful advice and guided me through every step of the buying process, ensuring I was well-informed and comfortable with my decisions.
Ravi was always prompt and clear in his communication, readily available to answer questions and accommodating my needs. His friendly demeanor made the process stress-free.
What stood out most was Ravi's genuine care for his clients, securing a great deal with his excellent negotiation skills.
I highly recommend Ravi to anyone seeking a reliable and knowledgeable estate agent. His dedication and exceptional service made my experience wonderful of buying commercial unit .Thank you, Ravi!
---
Feel free to adjust any details to better fit your experience.... Read more
Buyer
22nd Jun 2024 (7 mo. ago)
H Singh
Despicable company throughout. Even sent us a solicitors letter threatening court action if we did not remove an honest Google review. Took our complaints about the way they operate to the property ombudsman who agreed most of our issues and awarded compensation.... Read more
29th Apr 2024 (9 mo. ago)
J Knibbs
A first class service. Very understanding and clear with advice and options. Completed the work quickly and efficiently. Highly recommended... Read more
23rd Jan 2024 (1 year ago)
R L

Since the 1980s, our small family run landlord business has relied on Underwoods locally as it is an excellent professional full service life cycle offering in the East Midlands area and beyond. During this time, we've also trialled other commercial competitors in the local area but have always returned to Underwoods as we found they provide the most reliable service and comprehensive support at reasonable value every time.
However, a business is only as good as its people and of outstanding note is RAVI (Agency/Prof. Services) who is smart, industrious, incredibly helpful and responsive. Even when we are stuck on an issue or are frustrated with our lawyers, we can always rely on RAVI to provide commercial and pragmatic advice to get us unstuck, and he is an excellent sounding board for all real estate issues. With his remarkable consistently high-calibre service every time, we are very lucky to have RAVI as our lead trusted advisor servicing our regional real estate matters.
We have also been v.impressed with the experienced and versatile ALEX MANUEL (Building Surveying Team) who sorts out our post-termination matters such as dilapidations. His technical work product and advice (e.g.Dilapidation Schedules, Schedule of Condition, etc) is superb, he is extraordinarily diligent in his Contract Administration Role in managing on-site building works and he has proved to be an effective negotiator in settlement discussions including against regional and global giants (eg: Cushman & Wakefield). ALEX writes and presents extremely well and we have him tagged as a potential technical expert for any future contentious matter, as we can see he would be a cogent and persuasive expert witness on paper and in court.
We are presently very happy with the servicing team at Underwoods.... Read more
Landlord
7th Jan 2024 (1 year ago)
P Romeo
Excellent service from the 1st phonecall and contact. I dealt with Ravi and he really was and still is an absolute gem. I would highly recommend these guys and especially Ravi for the professional service I have received.... Read more
23rd Dec 2023 (1 year ago)
RS-REPAIRS
Poor communication poor grammar when e-mailing , not told the full information when your actually not the only company looking at a unit very dissatisfied with the overall service... Read more
10th Dec 2023 (1 year ago)
B O'Brien
Ravi was great for sale and respective purchase, professional, punctual and most of all clear and honest - I would highly recommend. Thank you for your efforts!... Read more
Seller
5th Dec 2023 (1 year ago)
R hyde
I have been working with underwoods for the past year now.
The underwoods team have been fantastic in securing a new lease for me at my beautiful new premises. The staff have been so friendly and helpful and replied straight away for any queries that I had.
They kept me informed and up-to-date with all the progress within securing the new lease. Very reliable company. Keep up the good work and thank you once again!... Read more
Landlord
2nd Nov 2023 (1 year ago)
D Colborn
Absolutely Unreliable, Very Unprofessional, Rude, Incompetent Especially Ravi.
Wish I didn't have too even give them stars because I would leave that part completely BLANK. How anyone could give this company stars is beyond me, unless their getting friends to give them reviews. Nothing would surprise me.... Read more
20th Oct 2023 (1 year ago)
L Woodhouse
We have just completed on an extremely difficult and complex property and I couldn't recommend Ravi highly enough. He was attentive, always returned calls promptly and the information he passed on to me was always timely and accurate. I would have no hesitation recommending Underwoods and in particular Ravi to anyone searching for a property in our area.... Read more
Buyer
11th Oct 2023 (1 year ago)
E Rosenshine
We have used Underwoods for a number of years. Ravi is a superstar; despite numerous setbacks, he is extremely professional and we have had great communication from him throughout.... Read more
9th Oct 2023 (1 year ago)
H Gammage
Worst company I have ever dealt with from the directors down. Emails ignored, details not passed to landlord and so many lies told. Not to be trusted.... Read more
Tenant
29th Sep 2023 (1 year ago)
Cindy
If I could give - ?? I definitely would. Incompetent throughout, never get back to you- just ignore you. They lie for their own gain especially Ravi. They are all only interested in commission. Absolutely horrendous company and staff. Would avoid them like the plague. As for these false reviews of 5 stars… how pathetic that you have to get your own staff members to write a good review about you to try and boost your ratings. Do not believe the 5 star ratings as they are 100% false… especially the ones in the last year.... Read more
29th Sep 2023 (1 year ago)
D N
We recently completed a sale using Underwoods. I would like to say that Robert Keeves was instrumental in making this happen.
He secured a strong price for the property and made the entire transaction process easy and stress-free.
He was always available to answer any questions I had and kept me informed throughout the process, going above and beyond sorting out any legal questions.
I would highly recommend Robert Keeves at Underwoods to anyone looking to sell their commercial property.... Read more
Seller
19th Sep 2023 (1 year ago)
A Patel
I've worked with Ravi over the last 12 months in acquiring a lease for a unit. Ravi arranged a viewing very quickly and I was able to successfully agree terms with the landlord. Highly recommended. Ravi has been an excellent support throughout the process... Read more
Landlord
2nd Sep 2023 (1 year ago)
J S
Personal experience with underwoods has been great. Ravi has been our point of contact and has been exceptional. Great communication throughout and has gone above and beyond required to facilitate everything for us. No complaints.... Read more
18th Aug 2023 (1 year ago)
J Fisher
Absolutely despicable company, unorganised, incredibly unhelpful and just all round shocking to deal with. How the council use such a company to ‘manage’ their buildings I’ll never know. AVOID - it’s not worth the hassle... Read more
2nd Aug 2022 (2 years ago)
D Bedford
Found exactly what I was looking for, very easy to navigate your way around Underwoods web site ????????... Read more
10th Sep 2021 (3 years ago)
A ferguson
First time i have used Underwoods (august 2021) and i have to say the service was outstanding. Special callout to Robert Keeves who went the extra mile in helping us a couple of weeks ago. Would defenatly recommend to others and use their service again.... Read more
8th Sep 2021 (3 years ago)
S cartledge
This company is the worst I have ever come across useless... Read more
14th May 2021 (3 years ago)
L Lorenzo
Very bad experience with agent Joss I don't know if it's racism but I have applied for 3 commercial premises for rent with offers to pay the rent for a whole year, plus deposit and I have never received an answer that is YES or NO. At the moment 3 months have passed and I have not received a response.... Read more
Tenant
12th Feb 2021 (3 years ago)
M SPECIALIST
Replying after 2 weeks when the unit has been rented. Scam... Read more
Tenant
4th Nov 2020 (4 years ago)
H Search
Unbelievably difficult to speak to anyone. Been trying for weeks and left multiple messages online and via phone gor multiple staff!... Read more
30th Jun 2020 (4 years ago)
R Foster
We have worked with the team at Underwoods on a number of different projects over the years. They are fantastic people to deal with and consistently deliver a prompt and professional service.... Read more
23rd Dec 2019 (5 years ago)
elidonsh
What a terrible estate agents, they hardly pick up the phone and when they do the person you want to talk to he's never in the office or available. Emails are unanswered.... Read more
25th Aug 2019 (5 years ago)
S Ali
rude rude rude avoid 100%... Read more
26th Apr 2019 (5 years ago)
R Diu
I have worked with Amy Gregory and the team on several occasions. They are always efficient, professional and work well within the given timelines.
Keep up the great work !... Read more
12th Feb 2019 (5 years ago)
M C
I recently had dealings with Bill Crowther in the building surveying department and their service was fantastic. Fast, efficient with great customer service, I would definitely use them again.... Read more
27th Jun 2018 (6 years ago)
S ahmad
Rude incompetent and a nightmare to deal with no courtesy calls for people travelling from afar and total unwillingness to deal with clients appropriately. Find someone else!... Read more
26th Apr 2016 (8 years ago)