West Avenue Sales & Lettings hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. West Avenue Sales & Lettings does have 38 reviews, with an average score of 4.3/5 If you're looking to sell in Wirral, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Martin & Co - Wirral Moreton and Jones & Chapman - Moreton. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
Opening hours
Monday9:30am - 7:00pm
Tuesday9:30am - 7:00pm
Wednesday9:30am - 7:00pm
Thursday9:30am - 7:00pm
Friday9:30am - 7:00pm
Saturday10:00am - 4:00pm
Sunday10:00am - 4:00pm
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Accreditations
West Avenue Sales & Lettings Reviews (38)
Have you used this agent?
76%
5%
3%
0%
16%
J Kearney
Extremely rude! Patronising! Would not recommend using this estate agent, useless at the best of times! Karen to be specific, not very helpful, very rude and unprofessional! Become very unpleasant and tried to argue, then didn't return keys upon changing estate agent!... Read more
12th Jan 2023 (1 year ago)
S Fox
Impossible to get in touch with, ignored my calls and emails which ultimately cost me the sale of my property.
I left this review on their Facebook and they denied I was ever their customer and blocked me.... Read more
1st Jan 2023 (1 year ago)
Anonymous Homeseller
Impossible to get in touch with, ignored my calls and emails which ultimately cost me the sale of my property.
I left this review on their Facebook and they denied I was ever their customer and blocked me.... Read more
1st Jan 2023 (1 year ago)
N Wynne
We have purchased our new house through west avenue sales and couldn’t fault the service we received. Karen was so helpful throughout the process. We would return and recommend them to our friends and family!
Thank you for all your help.... Read more
15th Dec 2022 (1 year ago)
Doug
Had a great experience dealing with West Avenue. Karen was incredibly helpful and facilitating when we wanted a repeat viewing of the house we were purchasing. She was excellent in replying to enquiries and made the whole ordeal of house buying much more relaxing... Read more
8th Nov 2022 (1 year ago)
A Hulse
Landlords and tenants beware! Thought we had found a great team, but the dream turned into a nightmare. As lettings agents for a fully managed service they allowed safety certificates to expire, charged us for imaginary job on storage heaters we don't have! Don't pay rent due to you and don't inform you why not. Tenants have found that their deposits haven't been protected as they haven't been given the certificate information and Karen has said she has no idea what's happened with them. Gary carries out jobs that you are charged for as if a tradesman has done it. No receipts are provided. Karen doesn't follow up complaints about the workmen she engages and leaves you out of pocket. Repairs are left until tenants complain to you, the landlord as the agents ignore them. I could say more, but chance it at your own peril.
With regards to your comments below, we have had 5 agents over 25 years. Isn't this Karen's second company since 2014 and Garrys 4th since 2011?
If you were happy to discuss issues you would have responded to our calls, messages and emails.
Yes our new agents will need all the luck they can get after getting the mess of files you dumped in their office.... Read more
22nd May 2022 (1 year ago)
P Paul
Garry and Karen have done an excellent job, in selling our house in Spital, Wirral. Right from the beginning they have been willing to go the extra mile. Garry initially apprised us of the thorough research he had done on property prices in the local area and coupled with our objectives proposed a good price for our property. The follow up marketing, viewing etc. were second to none. They are very approachable and bring a personal touch in their dealings. My wife and I have no hesitation in our 5 star recommendation of West Avenue Sales.... Read more
22nd Apr 2022 (1 year ago)
G Jones
Had a great experience with West Avenue. The sale of my property went through quickly and without any issues. I found Garry and Karen great to work with, supportive and would definitely recommend selling a property through them.... Read more
1st Feb 2022 (2 years ago)
R Foo
Very poor experience in dealing with West Avenue.
The agent I dealt with Karen, spoke to me like I was a child and was not worth her time. She was very short, passive aggressive and demeaning. They also lied with regards to a deadline and continued to accept offers beyond the deadline they had given me.
So..
I had a viewing with them on Saturday, I was told there was a hard deadline for best and final offers on the property at 3pm that day. I called up at 2:50pm to give them my final offer but could not get through. Worried that I would miss the deadline I continued to call repeatedly, until I eventually got a phone call back at half 3. The agents tone and and choice of language was horrible, spoke to me like I was completely wasting her time and as if she hadn’t given me a hard deadline of 3pm which she herself could not meet.
Nevertheless, I placed my offer and was told I would hear back the next day (Sunday) once they had had time to speak to the owner of the property.
When I heard back on Sunday I was told, I was the highest bidder, however they were waiting to hear from two other bidders as to whether they would like to increase their offer (24 hours after the hard deadline of 3pm the day before). At this stage I was also asked to send my mortgage in principle and a screen shot of a bank account with the remaining funds (the deposit) for the offer I had made.
I then waited until the Monday when I got another phone call from the agent (who again spoke to me like I was less than worth her time) telling me that someone had made a greater offer (Now 48 hours after the hard deadline for bids). She also told me that she did not believe I had the funds to increase my offer (I have no idea where she got this knowledge from as she does not have sight of my personal finances).
I would not even consider viewing or purchasing a house with this company again.... Read more
10th Jan 2022 (2 years ago)
K Boyd
Thank you West Avenue for making the sale of my house a smooth process. I can't thank Garry enough for his wealth of knowledge, expertise and professionalism and I wouldn't hesitate to use West avenue again in the future. Thank you again for looking after me from start to finish.... Read more
28th Dec 2021 (2 years ago)
J Pugh
Gary made the whole experience of selling our home easy.He is very informative, respectful and caring. Nothing was too much trouble. The first person in made a full asking price offer which we are delighted with. I am happy to highly recommend West Avenu Sales for anyone to sell their home. Prices are competitive but the personal touch is second to none.... Read more
1st Dec 2021 (2 years ago)
K
At ease with Karen & Garry
It's our first time of renting out our house and we were extremely nervous. Karen and Gary between them managed our expectations and there was never any false promises. Everything was completely transparent and they kept to their timeline and contacted us when they said they would. A super reliable team between them.
Karen prepped us on what we needed (certificate wise) to comply with legislation on rental properties. They also had a partnered electrician if needed.
The viewings took place over the space of a couple of hours across 2 days which didn't disrupt our schedule too much.Then we had a pool of applicants from that. They complete strong reference/finance checks on the applicants and from that we had 3 suitable to choices to pick from.
They made what could have been a potentially stressful time a breeze. Thank you so much!... Read more
2nd Oct 2021 (2 years ago)
E B
Massive thanks to garry and Karen for getting us sorted with our new home, excellent communication and professionalism from them. Very happy with the entire process, keep up the good work ????... Read more
17th Sep 2021 (2 years ago)
L Roberts
I couldn’t be happier with the top service we received by Garry and Karen, nothing is too much trouble for them. They supported us when looking for and renting a house, and have always responded to our queries promptly and efficiently. Would 100% recommend!... Read more
16th Sep 2021 (2 years ago)
M Duffy
Rang them regarding a rental property. Left name an number six days ago and no return call. Treat their staff disgracefully too.... Read more
15th Sep 2021 (2 years ago)
Performance stats
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.