With our local market knowledge, insights and with over 120 offices, we have been helping people sell their homes since 1890.
Opening hours
Monday9:30am - 6:00pm
Tuesday9:30am - 6:00pm
Wednesday9:30am - 6:00pm
Thursday9:30am - 6:30pm
Friday9:30am - 6:00pm
Saturday9:00am - 4:00pm
SundayClosed
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Accreditations
William H Brown - Ely Reviews (45)
Have you used this agent?
71%
2%
2%
4%
20%
L Easey
I met with Joe for an initial mortgage appointment and he was really great. Very knowledgeable and gave lots of advice and information. Highly recommend.... Read more
12th Mar 2024 (17 days ago)
Natalie
I had a valuation but I never heard anything since they came over. I was promised a response within a day or two but it's been over a week now without an email or call. They were pleasant when they spoke to me but I don't consider myself being a priority. The fees are also too high considering I'm selling a Shared Ownership property.... Read more
12th Mar 2024 (17 days ago)
A Galka
Joe at Ely branch been brilliant from start to finish with helping to find my dream home to mortgage application and everything else in between. Highly recommend !!!... Read more
28th Feb 2024 (30 days ago)
A Eleanya
In my experience with Joe Gunn-Robert, I found his service to be truly outstanding. As a first-time buyer, Joe’s patience and availability were invaluable. He expertly guided me through the mortgage process, ensuring I understood every step. Joe’s dedication to finding the best options for my needs and his professionalism throughout the process were commendable. Thanks to Joe’s expertise and support, I am now a homeowner. I highly recommend Joe to anyone looking to navigate the housing market.
Thank you... Read more
26th Feb 2024 (5 weeks ago)
Anonymous Home Buyer
In my experience with Joe gunn- Robbert, I found his service to be truly outstanding. As a first-time buyer, Joe’s patience and availability were invaluable. He expertly guided me through the mortgage process, ensuring I understood every step. Joe’s dedication to finding the best options for my needs and his professionalism throughout the process were commendable. Thanks to Joe’s expertise and support, I am now a proud homeowner. I highly recommend Joe to anyone looking to navigate the housing market.
Thank you... Read more
26th Feb 2024 (5 weeks ago)
R Ruhomah
Joe Gunn-Roberts, Mortgage Consultant Ely Branch has provided comprehensive advice to us with a personalised approach. He is knowledgeable, approachable and helpful. Thank you very much Joe.... Read more
26th Feb 2024 (5 weeks ago)
A Petkov
Great communication, very helpful and honest agents.... Read more
17th Jan 2024 (10 weeks ago)
L Wakering
fabulous, attentive service.... Read more
15th Jan 2024 (11 weeks ago)
B Nyamande
We have been supported by Joe Gunn-Roberts, Mortage consultant Ely Branch to apply for two Mortages and both applications have been successful. The process has been successful due to him going the extra mile and really thinking outside the box to make it happen. He is really a true professional, really taking time to get to know our needs and then tailoring them to available products on the market.
He has really given us the opportunity to start our property ownership journey on a good note .
We Highly recommend Joe and are very thankful .... Read more
12th Jan 2024 (11 weeks ago)
E Knight
Great service, very fast and proactive.... Read more
8th Nov 2023 (20 weeks ago)
O Menon
We had a very positive experience with Ely's WHB. The whole team has been supportive and easy to communicate with, which was perfect for us as first-time buyers. The sales negotiator showing us various properties, Adam Twiddy, was polite and assisted us continually through this process.... Read more
8th Nov 2023 (20 weeks ago)
J Garratt
Truely awful experience dealing with them. Unprofessional, lazy, rude, uncompassionate. Useless at passing on information and just don't care.
I have just had to pull out of purchasing a house through them as it has been going nowhere since April, for nearly 7 months now. I was renting and my tenancy was expiring in September which I gave over 2 months notice for and they hadn't passed this information onto the venders solicitors, "this is the first I've heard of it", is what their solicitor said a week before I had to move out. I have since managed to sort temporary accommodation and find a new house, which I told Browns about and they didn't care, said I wouldn't get it sorted faster than their house. Well, another 6 weeks of no news or updates so I've pulled the plug to which... Browns don't care. Lazy, condescending manner (other than the young lad) throughout the Ely branch. They needed me to send contact details for the surveyor THEY put me onto and whose details are in the report I had shared with them.
I could go on and on but I'll finish by saying, I had previously vowed to never use them again after renting from their Downham Market branch. They had written down my moving dates wrong. I was calling everyday the week before, asking if I could get in, being greeted with that trademark blasé tone of indifference until on the Thursday I said "I'm sure you've got the dates wrong, I start work on the Monday", to which he responded, "Oh, I thought that was when you wanted to move in"...
Lesson learned, will never use William H Brown again.... Read more
7th Nov 2023 (20 weeks ago)
Anonymous Homeseller
Have had very good service from the start changing WHB agent is a slight problem our agent had to go to give birth!... Read more
29th Aug 2023 (6 mo. ago)
M Duffy
Seen initially in office immediately by a senior negotiator Charlotte Milner). Prompt appointment and exemplary assessment of our property leading to an accurate top and bottom band valuation, which, in turn, proved to be spot on. Charlotte was professional, efficient and lovely to deal with. Charlotte had a wealth of local knowledge but applied only where appropriate and effectively. We were told exactly what we needed to know, no more and no less (so no waffle!). Highly recommend this agent in every particular. Tina and Michael Duffy... Read more
7th Jul 2023 (8 mo. ago)
Anonymous Homeseller
Only had three viewings in several months. Kept saying they couldn't get through to us on phone to make appointments, but never rang or left any messages. Called into office to say not pleased with their service, but might as well have spoken to the wall. Were promised they would list on Rightmove with information of property the way we wanted. This was not done and when we queried it were ignored/refused to change details. Changed to new agent.... Read more
4th Jul 2023 (8 mo. ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.