Very professional and helpful. They made the whole process much easier than expected.
We can not thank Bracketts of Tonbridge enough for their professionalism and assistance in selling our house. We went to Bracketts after a dreadful experience with another estate agents. Bracketts promoted our house and quickly introduced another buyer we were fully informed all the way of the progress. A special mention if Janice the sales progressor she is worth her weight in gold - nothing was too much trouble, she dealt with all my very regular phone calls calmly was always extremely reassuring, I feel she went the extra Mike to ensure our sale was successful. All the staff are great and would thoroughly recommend using Bracketts
I was about to put zero stars. Long short story, called to rent a house since first day was added on the market but they was putting me to send email to different people, because they are busy apparently.
Call them today to tell me that someone secure the deposit, really professional I can say.
buftea aurelian doru
Absolutely unprofessional and unethical lettings agent. Viewed a property and then made an offer, paid a holding deposit and they still advertised the property. I was told by Janie that other people are interested in the property even when I deposited the holding fee. She told me they have referenced another tenant and for me to complete my referencing form fast as other people want it who has passed credit checks. Why take my money and then entertain other tenants? This is illegal as they should have stopped marketing the property once I paid the fee. They only took the property off the market once I complained to her. They have kept my holding fee of £807.69 and refusing to return it. Rogue estate agents! I will be escalating this further to the Property Ombudsmen and Trading standards to the local council.