We used the Harpenden branch of Bradford and Howley to sell our house recently. Right from the start we found all the staff to be very professional and very responsive to our phone calls and emails. We had regular phone calls to keep us posted on what was happening, even if nothing was happening, they continued to make contact and stay in touch unlike other estate agents.
Very pleasant and friendly staff, in particular John and Amanda who we saw and dealt with a lot. We will use them again if and when we move again.
Bradford and Howley helped me move last Summer, after a difficult sequence of gazumping etc. John was unfailingly patient, kind and professional. I am truly grateful - as my new home has been so much more comfortable during lock down, and I have been really appreciating not being stuck where I was before. I can recommend this firm very highly.
I first met Gareth of the Marshalswick Bradford and Howley branch when I was looking for somewhere to buy. He went out of his way to give me hints and tips about selling my place and buying - even though I was with another agent.
The agent I was with made lots of errors and after the contracted time was over, I made the decision to sell with Bradford and Howley and 2 other agents. The other agents, despite all they promised, weren't able to bring many people round to view and I soon made the decision to go sole agent with Bradford and Howley.
Unfortunately the market was very slow and after so much time on the market, the house was not easy to sell. The team at Marshalswick stuck with it though and kept up momentum keeping bringing prospective buyers round, despite me feeling quite down hearted.
When we finally achieved a sale, the team in St Albans took over and the sale was finalised. Both Marshalswick and St Albans were friendly and approachable and didn't ever mind me asking questions, giving me reassurance etc.
I would have no hesitation in recommending them or in using them again.