Brockenhurst Estate Agents have 4 branches and they mainly list properties in SP10, SP11, RG25 and RG28. Over the last 6 months, they've listed 210 properties, with an average time to sale of 14 weeks.
I appointed Brockenhurst to sell my home and they found a buyer quickly and we finalised the whole process today!
Clare and Matthew originally kicked off the process in Andover and they were upfront and clear. They and their wider team managed the marketing and buyers and gave you the feeling they knew what they were doing and really cared for you and your home.
Following the offer being accepted Jo took over in Overton while the country was now being imapcted by COVID19 and got us past the final hurdle.
Thanks to all the team at Brockenhurst and highly reccomend them to anyone out there that is looking to market their home.
Incredibly helpful, knowledgeable and responsive team... cannot praise them enough. They quickly found a buyer for our house and have helped us secure the property we want to buy. Sarah, Hannah, Rosie and Karen... you are all fantastic!
So pleased to have David and Sarah open again in the office after lockdown. I started my rental through them over 5-and-a-half years ago. Since then I have had prmpt, professional, friendly service the whole time, whether it was for an issue with the house or any query. Nothing is too much trouble for them. I can honestly say that I feel part of their extended family, regularly popping in to say "Hi" if passing.
If I could give this less than a one star, I would!
We feel highly disappointed by the team at Brockenhurst in Whitchurch. Having valued our property at one price with keen enthusiasm that we would sell, we were then repeatedly told to lower the price as it was unrealistic and nobody would look at it for that amount.
The team are quite deceitful and if they had been honest with us from the very start, we may have accepted some of the earlier lower offers we received. We soon found them to be fake and even on occasions extremely rude, instantly dismissing our ideas of how we could gain more potential buyers for our property, and David trying to usher you off of the phone calls when you had important questions which needed to be answered, I have never had the displeasure of speaking to someone so rude.
There was also a strong lack of communication on their part and it was constantly upon us to phone up in order to receive any feedback from viewings. They don't understand clear instructions either.
We had asked for our invoice and contract on multiple occasions across a lengthy period but were completely ignored or told that they would send them but never did until we decided to remove the property with them.
In addition we were also told that there were no other agents out there to sell for us... A totally desperate and clear bid to stop us from taking our custom elsewhere.
If you value your property and would like to deal with professionals who offer a fantastic service, you should absolutely unequivocally avoid Brockenhurst like the plague.