Castles Estate Agents have 8 branches and they mainly list properties in N8, N8, N9, EN3, E5, N13, N15 and EN9. Over the last 6 months, they've listed 335 properties, with an average time to sale of 17 weeks.
I needed tenants for my property at short notice and the guys at castles did an absolutely fantastic job of finding them for me. Within a week they had no less than three options to fill my 3 bed house. The service from Russell, Noura and Panos was friendly, highly professional and easy to use at every stage. I would thoroughly recommend them and will definitely go to them again in the future. Thanks for the great service guys!
Have had a fantastic experience. So happy with our new house! Noura was super helpful
Castles withheld information about some potential buyers from us and vouched for others who subsequently reneged on their initial offers for no apparent reason.
Vendors should bear in mind that estate agents like this are also agents for many buy to let landlords and may have a greater interest in keeping them happy than in selling your property at the price you were expecting.
I would not recommend these agents.
I didn’t feel they acted proactively and I felt they didn’t communicate well. Only when I dealt with the manager did I get an acceptable service.
However they did get a buyer for my property at the asking price but I’m sure other agents may have been able to do the same.
One star is one too many! the agency supports discriminative practices and top management fail to act professionally and legally. Steer away from this shambles, people!
Very bad experience indeed. The agency discriminated against me on the grounds of sex and marriage/civil partnership. When a complain was raised senior management failed to respond in professional and lawful manner, leaving me in serious doubt about this company's values and principles.