Dafydd Hardy Estate Agents have 6 branches and they mainly list properties in LL57, LL55, LL65, LL30, LL77 and LL59. Over the last 6 months, they've listed 353 properties, with an average time to sale of 19 weeks.
Poor service don't recommend they book appointments and cancel with in minutes very disgusting
Only delt with Llandudno Branch and we weren’t made to feel valued as Customers, we got phone calls at 4.55pm on a Friday with bad news always !!!
We dropped the price 3 times under their advice, to sell our place.
The info given to us was all over the place even without Purchasers having a Mortgage in place etc.
Given lots of false information all the time. I don’t know about the rest of the Branches, but use Llandudno at your peril. In our opinion they are not professional at all.
The Manager is awful, the stress we had was totally unacceptable. How much we paid them and for what left my Wife Speechless.
Me and partner visited the store a few months back. We had been given the news by our current estate agents that we had to move out of our current house as the landlady wanted it back to live in due to a dramatic change in their circumstances. We were assessing every estate agent in Holyhead to find the best for us. When we walked in we were slow to be greeted even though there were no other people in there. We explained our situation to the lady and were very promptly told there were no properties available. During the very brief dicussion the staff member kept glancing and a lady (presumably in a higher position) as if asking what to dd. She was the one that told us there was nothing. Im not one to write bad reviews but the whole situational made us feel very judged, to be told right of the bat, without going through any process of application (sitting us down, asking our names, finding out what property we need or are looking for, what area, what we can afford) that nothing was available . This struck me as very odd as previously when dealing with the Bangor branch (as a single woman) I had no problems and was shown a few properties to choose from. We are working couple and have been renting for over 2 years together. I do look much younger than I am and my partner is not from Britain. It felt like they had decided as soon as we walked in we weren't not the 'correct clientele' they were looking for. Very disappointed as we now rent with another agency and will be with them for a long time. Had they taken the time to actually find out more about us they could have had a nice addition to their income.
Very helpful and efficient. Responded quickly to requests for assistance and were good at communicating throughout the entire sales process.
My daughter has decided to fly the coop and started her search for "rented accommodation" starting with with Dafydd Hardy.
Having booked to see her 1st property, she was greeted by a representative, and duly ushered into the property.
When my daughter started asking questions ie: how long had the property been empty, what are the rates, is there any possible movement in the monthly rent etc, she was constantly advised that she did not have the answers, as she only dealt with "sales" not rented.
This did not bade well with my daughter and subsequent lack of information forth coming.
Other than to say she was not impressed with the service and why did they send someone out without the knowledge. She will not be going back again. 1st impressions count for a lot and it goes without saying that "people move on quickly after a bad experience" and word of mouth accounts for repeat business.