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I was really disappointed with the lack of information and poor communication skills of David Andrews. While it might be a good agency for landlords or those selling properties, as a tenant it was a nightmare. I was told that several things would be included in the property during the initial viewing, along with being told that the agency would be responsible for all repairs and management of the property, however on moving day I was shocked to find missing furniture, broken fixtures and disrepair. However, the agency were quick to inform me that they had no management of the property so couldn't help. This miscommunication and confusion continued throughout our tenancy and found a real gap in information or support being offered which caused stress. I even heard them passing along incorrect information to the new tenants taking over the property at the end of our lease, despite us flagging this to the team, nothing changed. A word of warning for those looking to rent through the agents... be prepared for a headache and a few more grey hairs!... Read more
25th Oct 2023 (25 weeks ago)