THIS COMPANY HARASSED MY MOTHER WITH CONSTANT LETTERS! They sent 6 letters asking my mum to change Agents and then sent an almost threatening final letter. They were then called and asked to stop and when we changed to another agency, they continued to send 7 more! Terrible company with intrusive practices.
When selling our property in Backwell, Joseph Down was absolutely phenomonal with his service and customer care. With the difficult circumstances I was struggling with, he managed to keep communication and assurance between me and the buyer constant up until the day contracts was exchanged. He went above and beyond by just selling the property but as a human being, his kindness and compassionate understanding made the transition a whole lot easier. He is a great asset to the company. His people skills by far the best I have experienced.