Not a good experience. It was extremely difficult to arrange a viewing. On the day of the viewing, I got a call from Kaylee 20 minutes before the appointment telling me that she didn't have the keys to the property. I am not local, and I was already at the property when I received her voicemail. Kaylee seemed to just expect me to go home without viewing. Only when I explained that I had travelled 60 miles for the viewing and I thought this was unreasonable did she make any effort to resolve the issue. I had to wait outside the property for another half an hour before anyone turned up.
Very helpful and friendly excellent service and honest advice