Amazing service when you want to rent a property. Once the contract is signed, you are left on your own. Flat was not entirely clean, cobwebs on the ceilings. Sent an email with pictures and got no reply. I let it go.
Then came the moving out process. Worst service ever. Never picked up the phone or replied to my emails and I had a simple question. As a doctor in training I was on placement and had to take the day off to attend the office to ask one simple question that could have been answered over the phone. Every time i rang was told that the person who i was supposed to speak to was busy. Busy for all the 6 times i called over a month?
Anyway no naming and shaming. Enough said. Finally got the deposit FINALLY.
For your own sanity and mental wellbeing avoid if you are renting. Maybe the service with the sales team is different but renting NO NO!
Elevation was brilliant from start to finish. We sold and bought our new house from Elevation and both processes were made easy for us. Amy was fantastic at getting our house on the market and getting it sold quickly, she explained everything and kept us up to date with everything. Jennie also made sure the process went smoothly and kept us updated throughout our sale. Jamie helped with the purchase of our new home and explained the new homes process brilliantly. We can’t thank Elevation enough and will definitely be using them again in the future.
Best estate agent! I cant recommend them enough. Grant was so professional and really reassured me they were doing everything to sell my property. He's a top guy, and very good at his job.
Everyone who works there is so friendly.
Paula Davis is a star she looked after my sale once it was under offer. I cant thank her enough, such a lovely lady who kept me up to date on a regular basis right up to moving day.
Paula Grant and Surav was amazing these lot from start to finish helped my other half get a house within 2months through the Christmas period. I can't thank them enough on how prompt they were, they even went out the way and got our solicitor to put there foot down. If anyone needs a house I'd suggest avoid every other estate agent in Bedford cause they were f@#$^&£ useless as they really didnt believe we were interested in a house. Hope the best for these lot thanks again Jay.