Not very much responsive to tenants. We need to chase the problems so many times to be taken care of by them.
Having rented properties for over a decade, it's rare to find such a gem of a letting agency. Farr & Farr are by far the best agent I've ever had the pleasure dealing with. Honest, fair, helpful, patient and quick to solve issues if/when they arrive. Special mention to Lorna - if I could award 6 stars I would!
We had a brilliant experience with Farr and Farr Hucclecote, they sold our house on the first viewing and helped us find our new home. Fantastic service from start to finish
I have had the best experience working with Lauren from Farr and Farr Hucclecote. She has been so professional and responsive dealing with the purchase of my dad's flat. I honestly do not think we would have completed without her help. She went above and beyond to ensure we completed on time and I cannot thank her and the team enough. Highly recommend and would not hesitate in using them again.
Excellent service from start to finish. Thank you Ben and the rest of the team at Farr & Farr.
Awful. During my process of my one month notice of vacating the property, they contacted me to ask if they could take pictures so they can put it back on the market and asked if they could do viewings. Understandable as they need to have a new tenant. I advised them that since I am working from home, it would be highly disruptive and also since I am within the high risk category for the COVID-19 regulation, I didn’t want anyone viewing the property until after I had vacated for my own safety and so I could carry on working. They said that this was fine.
However, a few days later I get an email advising that they have pencilled in a viewing for 1pm the next day and also asked if they could take photos at the same time. I am appalled that they have completely ignored my requests for my own safety and have just decided to carry on with viewings despite my CLEAR disapproval. I highly advise against going with these agents as they will not listen or care about your response. A clear disregard for a long time tenant. Absolutely appalling