Unprofessional, dishonest, complete luck of understanding of personal circumstances. Ryan was showing me the property and he was very nice and professional, however foe a week I was told that I would get the answer to my offer today. In stead of saying that they have lined up someone for a property Niamh has lied about not being able to get in touch with a landlady for over 10 days and suddenly when new people made an offer she was asking what my offer was and managed to get hold of the landlady (apparently she was trying every day, but how could she if apparently she didn't know what my offer was?!). I was lucky enough to find actually a better property with an estate agency who is in completely different league (premier) and Proctor (in Chatterton Village) doesn't belong to any.
Very friendly staff. Niamh is always helpful and proactive.