Hawkins are one of the worst Estate Agent i have encountered. We lived in rented property for few years and the shower was not working. I had my hip replacement and could not get into bath. It was not fixed. I was served notice and threat for legal action. Had to do house move on my crutches. Subsequently was trying to put an obstruction to new let as well. Never recommend. I could have given them 0/-ve star if an option.
We let a flat out via Hawkins for nearly three years and they've also just handled the sale of it, too.
Myra our Property Manager throughout was excellent - everything dealt with professionally and timely (things always confirmed in writing), but personally too - felt she knew the property. World's apart from the agent that managed our other flat in a different area!! Wouldn't hesitate to recommend and will also return to Hawkins if / when we purchase another BTL in Nuneaton, which is a possibility in the future.
Appalling service. Only after your money. They will rob you blind with no regard for oversights or circumstances. Reassured that my current circumstances are taken into consideration to take my money.