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- James Pendleton
James Pendleton Estate Agents
4.8
527 reviews
- Branches 8
- Properties for sale 182
- Average time to sale 15 weeks
About James Pendleton
James Pendleton have 8 branches and they mainly list properties in SW11, SW4, SW12, SW6, SW18 and SW17. Over the last six months, they've listed 182 properties, with an average time to sale of 15 weeks.
James Pendleton fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas James Pendleton operate, the average fee is 1.69%.
Get a quote for selling your property.Top performing James Pendleton branches
Latest reviews for James Pendleton
M Walker
5
I recently moved in to a property advertised by James Pendleton. Throughout the process I dealt with Suzan Salih. Suzan was very professional and helpful throughout the entire process, answering all my questions promptly and effectively. They acted as a very good representative of James Pendleton, and helped me have a positive experience as a customer.
11th Mar 2024 (6 weeks ago)
J Giltrap
5
Mitchell and Suzan have been super helpful during our move. No problems and were also on hand to help with any questions we had.
6th Mar 2024 (6 weeks ago)
L Devereux
5
Great from start to finish. Amelia conducted multiple viewings for me, facilitated access for my surveyor, kept in contact with my solicitor, and kept things moving at all times. No stress experience!
20th Feb 2024 (8 weeks ago)
K Smith
5
Sharon provided outstanding services for my relocation client, demonstrating a remarkable level of attentiveness & proactive communication that significantly eased the relocation process.
From the outset, her approach was hands-on, ensuring that every detail was meticulously addressed & that any potential challenges were swiftly managed. Her assistance was not just professional but also personalised, making a considerable difference in the overall experience.
Her ability to offer kind reassurance & expert guidance throughout the process proved to be invaluable. Sharon's deep understanding of the nuances of relocation, combined with her empathetic approach, helped in navigating the complexities of moving with ease & confidence. Her dedication to going above & beyond in her service delivery ensured that all needs were met with the highest level of satisfaction.
The positive impact of Sharon's work was evident in the smooth & stress-free transition experienced by my client.
This exceptional service quality reflects the standards upheld by James Pendleton, making it a pleasure to recommend their services. The overall experience, spearheaded by Sharon's professionalism & genuine care, was not just satisfactory but indeed wonderfully positive, underscoring the excellence that James Pendleton represents.
13th Feb 2024 (9 weeks ago)
E Williamson
5
My contact at James Pendleton was Ralph Denn & he was a joy to work with. I had a very intense search period at the start of the year & out of all of the agents I was working with, Ralph was by far the most calm, pragmatic & helpful agent I worked with. I would have no hesitation in referring him to friends/family in the future & wish him the best of the luck in the future!
23rd Jan 2024 (12 weeks ago)
Anonymous Homeseller
5
Very positive, strong communication, well organised and demonstrated good knowledge of the local market.
18th Jan 2024 (13 weeks ago)
All 8 James Pendleton branches
S A
1
Avoid Avoid Avoid
Chris and Associated director was very rude and grumpy on the first phone call we had. I am not sure if someone is not able to work under Monday pressure become associate director.
27th Nov 2023 (21 weeks ago)
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Anonymous Tenant
5
Jasper Sachs. Without him, JP WOULD RECEIVE 3 stars
16th Nov 2018 (5 years ago)
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F Lewis
1
Out of the eight properties I have rented over the years, James Pendleton have hands down been the worst lettings agent I have had the misfortune of dealing with. Buying a house was a breeze compared to dealing with these muppets.
JP were well aware of the urgency with which we needed to find a new place, and pressured us to offer a higher rent and move in earlier than we needed. Then, just after we signed our tenancy agreement and before we moved in, the living room ceiling fell through. Due to the mess and ongoing building works, we were unable to move in, yet JP refused to refund us the full amount of rent covering this period. Once the flat was finally habitable, despite the tenancy agreement stating the flat would be professionally cleaned, the place was disgusting. We spent hours cleaning plaster from the living room and disinfecting the bathroom where the builders had not bothered cleaning up after themselves.
We then discovered that the boiler was broken. This took several months to get fixed. On New Year’s Day, the boiler broke alltogether. We rang the ‘emergency’ helpline, and Suzan Salih suggested we go without hot water over the new year period, when the weather was freezing cold. It took a lot of arguing for them to finally agree to send an engineer over. I managed to get in contact with the previous tenants and found out that the boiler had also been broken during their tenancy! JP refused to get this fixed during their stay and then lied to us and pretended the flat was fine so that they could take our money. In total it took SIX MONTHS for them to fix the boiler!
Before we moved in, we asked for a new bed. The one provided was only big enough for a small child, not two adults. Furthermore, the mattress was in fact a lump of foam, with no legally required fire safety label. James Smith set his precedent of spending his time giving excuses rather than doing any actual work. After a lot of arguing, they finally removed the bed. We decided to buy our own bed, and James Smith had the audacity to ask if we could leave it for the landlord for free at the end of the tenancy; there was not even the offer of any money, despite us paying sky-high rent. At the end of the tenancy, they clearly realised they had caused themselves issues as there would be no bed for the new tenants. We watched in disbelief as they lied to prospective tenants that OUR bed would be provided, and were happy to take the new tenants’ deposit before asking us who actually owned the bed.
These are just a few examples of the inability of JP to effectively manage a property; the list goes on. We did not have one conversation with JP which proved that they were anything other than money-grabbing, lazy and incompetent.
Despite all of these incidents, JP then had the cheek to increase our rent during a cost-of-living crisis! We were trying to find a place of our own and they took advantage of this, knowing it would be impossible for us to find a short-term rental. We paid more rent but saw no return, with no maintenance ever carried out on the flat.
At the end of our tenancy, the icing on the cake was having to raise a dispute with DPS to get our deposit back.
Please avoid these cowboys. They do not care about tenants and only exist to steal your money.
26th May 2023 (10 mo. ago)
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Anonymous Homeseller
4
Pendleton were definitely the right choice. They were very professional from the get go.
6th Mar 2021 (3 years ago)
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M Walker
5
I recently moved in to a property advertised by James Pendleton. Throughout the process I dealt with Suzan Salih. Suzan was very professional and helpful throughout the entire process, answering all my questions promptly and effectively. They acted as a very good representative of James Pendleton, and helped me have a positive experience as a customer.
11th Mar 2024 (6 weeks ago)
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R Reznek
5
Thank you Hana, you have been extremely helpful and considerate
7th Dec 2017 (6 years ago)
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- Average sale time
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