The Best Agency in town . Everything went well and fast because of Asad Chughtai . I recommend Asad with all confidence and I think he is one of the few agents in Hayes who does his job well ! Thank you !
I did get my deposit back in full today, hence why removing relevant sections of the review.
Probably the worst agency I had to deal with.
Repairs were not being done (some of them were even stated in check in document yet after numerous calls and emails and yes I can provide details in case there is a sassy reply from the owner).
- 3 WEEKS to fix boiler that was heavily leaking
- 1 year and counting and kitchen floor was never fixed at all
- leak from the neighbour was never fixed (neighbour even said he would fix it himself but lawlors never phoned him back)
- Rude unprofessional staff
- contract breached when they changed day of moving in by a week 2 days before the actual day (!!!)
- even check out staff were late by 0.5 hour (I had to cancel a meeting before of that)
list goes on and on and on....
It is now day 8 out of 10 days when the deposit has to be given back - yet very rude agent just basically told me he cant do anything (their usual reply) and that he is going to call back (never happens).
I dont leave review too often but in this particular case - AVOID AVOID AVOID.