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Mayfair Town & Country Estate Agents

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Branches
7
Properties for sale
133
Average time to sale
16 Weeks
Average review

About Mayfair Town & Country

Mayfair Town & Country Estate Agents have 7 branches and they mainly list properties in DT8, BS8, TA19, TA1, BS23, BS22 and DT1. Over the last 6 months, they've listed 133 properties, with an average time to sale of 16 weeks.

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Latest Reviews for Mayfair Town & Country

Gina Ratchford

15 July 2020

No response to emails or callsRead more

Third Party Review - this review has not been verified by GetAgent.

Melanie Mellish

15 July 2020

Staff at Mayfair Lettings division are courteous, friendly and professional. Communication was great...Read more

Third Party Review - this review has not been verified by GetAgent.

Kelly Newcomb

10 June 2020

Avoid Mayfair at all costs - their Bristol branch has been nothing but a headache for the past year ...Read more

Third Party Review - this review has not been verified by GetAgent.

Ashley Church

02 June 2020

I have been renting with Mayfair for two years and they had continuously been unprofessional for the...Read more

Third Party Review - this review has not been verified by GetAgent.

Andrew Ferrie

18 March 2020

Very professional from initial market valuation through to completion. Very proactive and excellent ...Read more

Third Party Review - this review has not been verified by GetAgent.

Matt Herbert

05 March 2020

Emma at Weston super mare made the whole process easy. Moving soon!!Read more

Third Party Review - this review has not been verified by GetAgent.

All Mayfair Town & Country Branches

Mayfair Town & Country - Beaminster

20 The Square, Beaminster

Mayfair Town & Country are dealing with my property for letting for a quite sometime, and they are excellent agent. Just a few months ago I decided to put my property in the market and I asked them to put my property in the market. With in six months I sold my property with the purchased price I wanted. I am extremely happy with Harriet Stacey Mark handling the sell of my property. Good luck for them in the future.

marjorie brownsey

Very positive experience - they listened to my wants and needs and found me a great little place! They're also incredibly supportive and helpful within the community in general!

Mirella Bandini
Average fee
% of asking price
Avg. time to sell

Mayfair Town & Country - Clifton

114-116 Princess Victoria Street, Clifton

Staff at Mayfair Lettings division are courteous, friendly and professional. Communication was great and where there was a third party involved I was always kept in the loop. It was a fuss free tenancy. Thank you!

Melanie Mellish

Avoid Mayfair at all costs - their Bristol branch has been nothing but a headache for the past year and I'm very glad the landlord changed agent. Never in all my years of renting have I ever despaired so much at the level of inexperience and unprofessionalism in a business. Is it so hard to just be polite in a call or an email when an issue is raised? In the past 5 months they have lost just as many lettings and branch managers, meaning we were constantly redirected to new and inexperienced staff who were uniformed and, at times, so rude. Avoid working with Frankie if at all possible - she is rude and has indicated no experience in tenancy law or lettings management. Richard, Rebecca and Lydia were the best staff they had, and all left within weeks of each other and the replacements have been less than adequate causing a lot of frustration within the Block. What made matters worse was that staff never passed on messages and maintenance issues took months to fix. Example: A carpet strip took a year for someone to instal because they no showed or showed up with the wrong equipment and the issue constantly dropped off their list. Maybe Mayfair should use a reporting software to track things as it was so frustrating having to continuously feedback and restart the process of getting repairs done? It's just ridiculous - no one should have to send out 20+ messages just to get a carpet strip fitted. Our intercom was broken for a year, and as a top floor resident walking down 8 flights of stairs just to open the door, I'm sure you can understand how unfair this was on us - they just didn't care. They constantly made excuses as to why no one was called out to do the repair. Their new person Frankie even went as far as to threaten me with the prospect of eviction once the property was sold by 'passing on the difficulties' they had had with me because I was frustrated that they kept 'losing track' of our maintenance issues. Let me just add, that threat is both unreasonable given the circumstances and illegal. This forced me to report them to Head Office because they refused to be civil on the phone or in emails. From what I understand, Frankie still works at the branch and we have never received an apology. I've never experienced anything like this - and I have encountered dodgy agents in the past. Unfortunately, in trying to keep them updated every time someone new came along it just became VERY clear how unbelievably disorganised and unprofessional the whole group is. As someone who has tried to organise work on behalf of the block, let me tell you how glad the residents are that Mayfair is gone and we welcome the new management team who are already addressing the issues Mayfair neglected for months. Shame on these people and for the way they have treated us. If you can, choose any other agent for property management.

Kelly Newcomb
Average fee
% of asking price
Avg. time to sell

No response to emails or calls

Gina Ratchford

House sale dealt with very efficiently - no complaints.

Simon Everard
Average fee
% of asking price
Avg. time to sell

Mayfair Town & Country - Taunton

10 The Crescent, Taunton

Literally the WORST customer service, and experience I have ever received by any "professional" company - and I didn't even get so far as to buying or letting an art studio with them! It was so laughably poor it has actually compelled me to write my first ever Google review - if it saves anyone else the misfortune of using them, or gives another local company more deserved business, then it's absolutely been worth my time. If I could give zero, or negative stars I literally would do. The 2 staff I dealt with were rude, ignorant, arrogant, and were seemingly only interested in getting rid of me once the ad I was interested in had been let to someone else ahead of me. The morning of my viewing they called me whilst at work, so I stepped out the room to call back LESS than a minute later. Rather than explain to me the reason for their call, or putting me through to the person who I had been dealing with upto now..the receptionist refused and said ...AND I QUOTE!!" "~name~ did not want, or need to speak to me, as she has just left you a voicemail! ...baffled, I asked her to just relay the message or just put me through to explain what's going on with my viewing? it was clear my call and their apparent voicemail had overlapped given they only initially called me 1 minute ago and I'd phoned right back!!... She then said "the viewing is cancelled, goodbye" and hung up. I wasn't sure if I was astounded, or amazed..!? Especially as I had been nothing but professional in my correspondence, and had not been rude in the slightest. I phoned her right back to complain/suggest it might be good practice to politely say unfortunately you have missed out on 'x' property. and offering the customer alternative properties, rather than to disconnect calls ...that is - if you still want their business going forward? ..as it would make sense that someone who has missed out on a property, might still be interested in others??? She then said, "It's not a case of wanting your business, the property has been let, and we simply don't need it.". (Customer service 101. ...shaking my head???????) ...bare in mind I was only enquiring about my missed call... and am under the impression I have a viewing after work - but for some reason was subjected to this!? I later phoned back to formally complain, and they claimed it was staff from a different call centre/ office. and that she was horrified to hear about what had been said. ....I went along with it, despite me audibly hearing this exact same lady in the background on my previous call when I was asking the receptionist to be put through! ...so I doubt this ever reached the senior management. But oh well, it's a good job they are doing so well and don't need my business! ..I wonder if their director would concur with her. Or if her senior management will care about the 1850+ and counting local people who liked my post about this story/& avoiding this agent on Facebook. ...mostly made up of young couples and young professionals looking to buy and let properties locally. ...or that all of our 40 creative staff that will require to buy & let property in Taunton for the next 5 year project - have also been told to avoid here. I'm sure some very good people work here. But their staff should probably be reminded by their company director that they represent the company at all times.. and making the assumption that a £700 let is small fry and treating the customer like **** will only serve to harm their reputation. Good manners cost literally nothing, and in business nothing is more costly than a bad reputation. 0 stars.

James Adams

Literally the WORST customer service, and experience I have ever received by any "professional" company - and I didn't even get so far as to buying or letting an art studio with them! It was so laughably poor it has actually compelled me to write my first ever Google review - if it saves anyone else the misfortune of using them, or gives another local company more deserved business, then it's absolutely been worth my time. If I could give zero, or negative stars I literally would do. The 2 staff I dealt with were rude, ignorant, arrogant, and were seemingly only interested in getting rid of me once the ad I was interested in had been let to someone else ahead of me. The morning of my viewing they called me whilst at work, so I stepped out the room to call back LESS than a minute later. Rather than explain to me the reason for their call, or putting me through to the person who I had been dealing with upto now..the receptionist refused and said ...AND I QUOTE!!" "~name~ did not want, or need to speak to me, as she has just left you a voicemail! ...baffled, I asked her to just relay the message or just put me through to explain what's going on with my viewing? it was clear my call and their apparent voicemail had overlapped given they only initially called me 1 minute ago and I'd phoned right back!!... She then said "the viewing is cancelled, goodbye" and hung up. I wasn't sure if I was astounded, or amazed..!? Especially as I had been nothing but professional in my correspondence, and had not been rude in the slightest. I phoned her right back to complain/suggest it might be good practice to politely say unfortunately you have missed out on 'x' property. and offering the customer alternative properties, rather than to disconnect calls ...that is - if you still want their business going forward? ..as it would make sense that someone who has missed out on a property, might still be interested in others??? She then said, "It's not a case of wanting your business, the property has been let, and we simply don't need it.". (Customer service 101. ...shaking my head???????) ...bare in mind I was only enquiring about my missed call... and am under the impression I have a viewing after work - but for some reason was subjected to this!? I later phoned back to formally complain, and they claimed it was staff from a different call centre/ office. and that she was horrified to hear about what had been said. ....I went along with it, despite me audibly hearing this exact same lady in the background on my previous call when I was asking the receptionist to be put through! ...so I doubt this ever reached the senior management. But oh well, it's a good job they are doing so well and don't need my business! ..I wonder if their director would concur with her. Or if her senior management will care about the 1850+ and counting local people who liked my post about this story/& avoiding this agent on Facebook. ...mostly made up of young couples and young professionals looking to buy and let properties locally. ...or that all of our 40 creative staff that will require to buy & let property in Taunton for the next 5 year project - have also been told to avoid here. I'm sure some very good people work here. But their staff should probably be reminded by their company director that they represent the company at all times.. and making the assumption that a £700 let is small fry and treating the customer like **** will only serve to harm their reputation. Good manners cost literally nothing, and in business nothing is more costly than a bad reputation. 0 stars.

James Adams
Average fee
% of asking price
Avg. time to sell

Mayfair Town & Country - Weston-Super-Mare

22 Boulevard, Weston-Super-Mare

Very professional from initial market valuation through to completion. Very proactive and excellent communication.

Andrew Ferrie

Emma at Weston super mare made the whole process easy. Moving soon!!

Matt Herbert
Average fee
% of asking price
Avg. time to sell

Mayfair Town & Country - Worle

177 High Street, Worle
Average fee
% of asking price
Avg. time to sell

Mayfair Town and Country - Poundbury & Dorchester

22 Middlemarsh Street Poundbury, Dorchester

The team at Mayfair in Dorchester have been a massive help during my move, I want to say a huge thank you to the both you. If I ever move in the future, I know who I will be coming to. Thank you again.

ben john

Such an extremely helpful team. I did not end up buying through Mayfair, however, found the team very proactive throughout my house search. I am finally settled in my new home and wanted to say a massive thank you to the whole team.

Ms W
Average fee
% of asking price
Avg. time to sell
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