Michael Graham Estate Agents have 13 branches and they mainly list properties in HP20, MK40, MK18, MK9, SG5, MK16, NN1 and MK46. Over the last 6 months, they've listed 697 properties, with an average time to sale of 24 weeks.
We have recently gone through a fairly torrid time with a move, firstly losing out on one property and needing to flip to another but also being involved in what turned about to be a long and tricky chain. All with lockdown providing a significantly tricky back drop for a transaction.
Steve Tillyer in the Princes Risborough office and Rob Fitzjohn in the Bedford office were both equally excellent. Their professionalism and willingness to work hard and go above and beyond were large reasons our move actually happened. In this case I was not even their client and they still showed a remarkable level of service! Steve and Rob are a credit to the company, which I would strongly recommend to anyone considering buying or selling a home in the Bucks/Beds areas.
Jonathan was a fantastic agent and I would highly recommend him. Our house had been on the market for a year with another agent and things had started to slow considerably in terms of viewings and offers. Within a week of it being on the market with MG, Jonathan had us 2 offers on the table and we sold very quickly - at asking price! He was helpful and accessible throughout and made the sales process very easy indeed. Thank you
We recently bought our new home through Michael Graham, and Luke and his team at the Buckingham office were so very helpful. Nothing was too much trouble and they were always quick to respond to queries. The whole transaction ran so smoothly and we have no hesitation in recommending this Estate Agent. If ever we sell our lovely home then we'll be calling on Luke to help.
Michael Graham were professional and extremely courteous throughout the process of our house purchase. They updated me as and when necessary and were proactive in communicating with other professional parties. In particular , Luke Jackson always acted promptly to answer any questions I had and I felt very confident knowing he was dealing with our house purchase.
We recently sold our house through Michael Graham Milton Keynes branch and found all the staff to be great. They are all exceptionally knowledgeable and what we expected to be an extremely stressful process was made to be easy.If issues arose they were dealt with very promptly and expertly. A big thanks to Richard the manager, his two colleagues Alex and Michael and of course Stephanie the secretary who was fantastic.
Alex was professional, patient and helpful at all times. He always returned calls and liaised well - getting us answers when solicitors were not. Others in the office were equally helpful and Michael showed us around a couple of properties in a quiet professional manner.
Caroline from MG was with us every step of the way with our purchase in Hitching. She is incredibly knowledgeable, reliable, caring and gets the job done .. .even making up for the poor service my other agents involved in the chain. Would highly recommend and only regret that we did have MG conducting our sale too.
The team at Michael Graham in Hitchin have been very friendly, proactive and professional, and have supported us every step of the way until our house sale was completed. Caroline in particular has been wonderful in ensuring communications throughout the process were maintained between all parties involved. Thank You!
Shocking customer service. Can I do a minus star rating?
If people take the time to look into a property you should have the decency to at least ring or email them back to at least discuss a viewing. No matter how idyllic the location.
It's disrespectful to the prospective buyer and the vendor.
Please review your customer service policy. You may think some sellers are time wasters but I've never written a bad review before in my life, so it's my time you're wasting now. We are all busy but a reply or quick chat is all that may be needed.
As customers we will remember the service received when the property market was booming if that ever changes in the future. I personally will be working with another agent.
Bought through Michael Graham agent. Knowledgable about the area and the house and prompt to seek answers to any questions raised. Regular contact near the end of the conveyancing process to encourage things along and chase lawyers etc. Ben was very helpful.
Even though, I didnt go ahead with the property, Ben was super professional. I loved the virtual tour they had set up for the property. I was super impressed and it really gave a true feeling of the property. Highly recommended if anyone is looking to take up their services.
Despite the down turn in the market Ben was fantastic, always positive and available to assist with viewings, which ultimately resulted in the successful sale of my property. A big thanks to Ben Wild and his team for all their hard work!