Morris Marshall & Poole Estate Agents have 7 branches and they mainly list properties in SY23, SY18, SY20, SY16, SY11, LL36 and SY21. Over the last 6 months, they've listed 303 properties, with an average time to sale of 17 weeks.
They gave the keys to the then prospective buyer to go to the property unaccompanied. When something was found to be missing from the house it took a letter from my solicitor for them to acknowledge responsibility and pay to replace the missing item. No apology. Extremely poor level of service and rude. Not to mention irresponsible and unprofessional. Basic care and concern fro the security of my property as their client non existant.
More than 1% commission to sell a house with them. 1% is the norm in Oswestry and if you haggle there are agencies that will do less.
Contacted via phone this morning. To speak to someone about letting a property. The woman on the end of the phone was damn right rude. Immediately shot me down as soon as I said it was 2 couples, didnt listen to the fact that we have children. She immediately cut me off mid sentence and informed me that this was a family property not a property share. A family home is exactly what we wanted as we are all professionals, looking for somewhere to share and enjoy family times together. Would not deal with this branch ever again. Unless the individual in question was delt with appropriately. I thought people skills and listening would be a requirement of this sort of job but obviously being rude and ignorant is what Morris Marshall and Poole employ!!