Nicholas Humphreys Estate Agents have 5 branches and they mainly list properties in LE2, DE14, DE1, LE11 and NG7. Over the last 6 months, they've listed 93 properties, with an average time to sale of 19 weeks.
STUDENTS AVOID. Still not got my holding deposit back after having moved out a month ago. Office staff tell me a different story every time. If you find a property you like I would not trust them with your money.
Arguably the worst group of people I have had the displeasure of having contact with.
Everything seemed fine when I signed my contract, they were friendly and there were no red flags from the start. But when move in day came that’s when they started appearing. From the get go they gave me keys to my house, which did not work to let me in my room, and after calling them they did not get a locksmith out to my house until 5pm, and they expected me to give the keys back at 5:30 so I had no chance to move in any of my stuff. Then when September rolled around they didn’t clean my room from the last person living there as there were old clothes and rubbish lying around! When I asked them to rectify this they kept making excuses. When I went in to confront them whilst speaking to one member of staff there was another one sat behind him laughing at me the whole time. Any issues with the house took prolonged times to fix.
Additionally they also hosted a ‘party’ for their tenants at revolution. And on arrival you will notice that the men working at the company are flirting and grafting the tenants as if they are not in a professional contract with them!
The past year has honestly been the worst experience I have ever had with a company and I am so glad I am no longer stuck in a contract with them.
We’re we’re shown around houses by Kirsty who was lovely and very helpful. The whole process of renting the house was very easy and you get helpful reminders of when to pay rent etc. Would definitely recommend!
My boyfriend and friends rented with Nicholas Humphreys this year. The house was in poor condition since they moved in and problems persisted e.g mould, damp, drafts, a shower that leaked through the ceiling, mice, strange smells, a non-working alarm in a high crime area... .
All tenants lost their jobs with no furlough due to covid but were constantly harassed for the money despite having no student loans, no income and their guarantors in the same position. Tenants made multiple attempts to set up payment plans which were not listened to until recently. Finally, deposits have not been fully returned as they wish to charge over £200 for 'cleaning costs' on a house that is probably cleaner then when they moved in. These tenants have been treated despicably, causing stress and anxiety and Nicholas Humphreys have not shown any human compassion for the difficult situation of these tenants during a global pandemic.