Ocean Estate Agents have 10 branches and they mainly list properties in BS7, BS32, BS8, BS16, BS7, BS4, BS20 and BS11. Over the last 6 months, they've listed 799 properties, with an average time to sale of 7 weeks.
Just a quick note to say a BIG thank you to Kayla Sutherland of the Ocean Bishopston lettings team, she provided a fantastic service for letting my property - thanks again Kaya and indeed all of the team.
Fantastic service, Kayla and Abbie were especially helpful in getting the move completed as smoothly as possible and made special arrangements due to the timing constraints of my move. Would use again.
Willow Brook Centre, Savages Wood Road,Bradley Stoke,Bristol
Would definitely recommend using Ocean Estate Agents & Solicitors Bradley Stoke, staff friendly and available and our house was sold as promised very quickly either side of lockdown and they even helped with offer on our new property going above and beyond. All staff we dealt with were great with special thanks to Branch Manger Stefano Missiato and Solicitor Kelly Jones for getting things done efficiently and providing updates with the need for chasing which was appreciated.
The service here is superb. Professional throughout, informative, knowledgeable and covid safety show around and service levels were brilliantly adhered to. Met with manager Stefano on a viewing and its clear to see why they have such a great reputation in the area. Purchased with them and will sell with them when the time is right. No suit fillers here - great contracting and simple back end processes made they whole ordeal of purchase a lot easier, they even had a move manager dedicated to helping with every detail (inc key cutting reminders!) 10/10 - K Regan
Ocean gave us a good package, we also used their conveyancing service, which is in the same building.
Their estimate of the property value was somewhere in the middle of the other agents we asked.
They found prospective purchases and did their best to ensure that people were bona fide. They accompanied interested people around the house and we were asked to make ourselves scarce. They gave us realistic feedback about each visit.
The conveyancing was okay but it was sometimes difficult to know who to contact about what - in the end we emailed either the agent or the conveyancing team with a copy to the other.
Towards the end of the process it seemed the agent was becoming more interested in their fee and I think we were encouraged to consider poor decisions, which could have cost us money.
The agent was happy to have a very short time between exchange of contracts and completion. In fact at one point they even talked about doing both on the same day!
We had to withdraw from one exchange date because our removal company did not have any free slots due to the short notice. Trust me, that does not make you popular with the rest of the chain! The agent then wanted us to pick another removal firm from the phone book!
We eventually exchanged on a Thursday and moved on the following Monday, again short notice but fortunately our removal company had a vacancy.
We are very happy in our new home.
Ocean estate agents Filton were recommended several times by neighbours who have sold their houses. Adam Byrom was recommended as someone who was helpful and straightforward.
Adam has been brilliant, understanding my anxieties about selling and dealing with everything efficiently. I liked him from the start and he has made the whole process as painless as possible.
Most importantly he has been available to answer questions and has explained things every step of the way.
He arranged the sale and I couldn’t have asked for more.
Tom and Kate have answered the phone to me and have always been helpful in passing on messages too.
Absolutely outstanding service from Tom and Adam on the sale of our home and purchase of a new property, both done through Ocean. Their service was extremely efficient and professional. Tom went above and beyond when selling our property, amazingly having it on the market on the day of instruction and sold within three days. Communication from Tom and Adam was excellent throughout and they were both a pleasure to deal with- straightforward, honest and helpful. Our experience of Ocean has been very positive. They bring energy and enthusiasm and are extremely knowledgeable about property in the area. We recommend them without hesitation.
Thought Ocean would be better than experiences we've had before, not naming any CJ Holes! and to be honest they weren't THAT bad but communication from them is awful. We viewed a house at 5.45 one night and the next morning I rang the office when they opened to put in an application, whilst on the phone I asked if the landlord would accept pets as we have an old cat. Jamie said he would call the landlord and get back to me but despite several calls I didn't receive a reply. Later the same day I noticed that the house we viewed had been removed from Right Move and other letting sites so again I called the office to be told that all the agents were busy and they would get someone to call me back, obviously I didn't receive that call.
These are peoples lives you are playing with and a bit of common courtesy wouldn't go amiss!!