Subject : selling a long lease flat In a Victorian 4 flat building building .Share of freehold .
The most shambolic sale I ever ever encountered. They favoured my buyer over me at every turn . I felt lost.
No words can say .The delays caused by terrible solicitors ( recommenced by peter james to my buyer) , then on top of that the mortgage found by Peter james recommended broker for my buyer meant 2 solicitors for her alone !!! Both useless .
My solicitor was excellent and thankfully not recommended by peter james! Both deny getting my info . Then say we got it . Then weeks / months pass by with denials of receiving things ! They sent us their office inventory of mail and they received everything on the day we sent it but above it said “ not received .
Give me strength !
Finally my ID of freeholders in my building for eX change became out of date.due to the chronic delays due to the denials of info received . Then they blamed me -their client ( !!!) -for the Delay then I pulled out. It was all my fault about the ID . I resolved it in a day . But then couldn’t get through to them .
That was their last words to me “ it’s your solicitors fault “.
I withdrew my sale on exchange . I’m not paying MY estate agent 5 k to be useless
The whole team were helpful, professional and very knowledgable. They made a real effort to make sure I was looked after with my transaction.
It was a pleasure working with Peter James' Phillippa Waller on my recent flat purchase. Phillippa was a great middle man with the seller and helped to push along solicitors. The move in box was a nice touch on completion, as were some great tips for the area from Phillippa and her colleague. I'll be reaching out once works are done to show them what I've done with the place!
We bought our first home through Peter James and had a great experience, especially considering the circumstances of 2020... Phillippa Waller, the agent managing the sale was incredibly helpful - from assisting us with our search all the way through to completion, very responsive and honest. We would highly recommend them.