Robinson Jackson Estate Agents have 23 branches and they mainly list properties in DA7, DA17, DA5, DA6, DA15, SE6, DA1 and SE9. Over the last 6 months, they've listed 1,514 properties, with an average time to sale of 13 weeks.
The service I received was outstanding, Ellie kept me up to date right from booking the viewing and updating me with responses from the Landlord, Catherine was always available to help and answer any queries I had. Thankyou Ellie and Catherine.
I couldn't be happier with the service I have had from Sarah and Amelia in the Robinson Jackson Property Management department. They have resolved any maintenance issues very quickly and have always kept me updated.
After having my offer being accepted they kept showing the property to other people interested (i suspect that and i did call them with another number, booking a view for the next day ) i suppose to get the key of the property on a certain date but i did receive it 3 month after the date that they initially told me, during that time i have been complaining and kept receiving bad and rude answers over the phone by one of the lady at the office, Sharon Williams telling me that i have to wait them, they will send me over the completion date when they want and if i was happy with that they had plenty of buyers interested, after that she hang up the phone, totally rude and not professional ! I suggest everybody to avoid this office i wasn't happy at all with the services received ! Rude and not polite
Simply outstanding experience with the team. Sharon is an absolute asset to the team. I cannot recommend her highly enough . I will always come back to her! Nothing was a problem, went above and beyond on my behalf to get positive outcomes and generally cared about my family & I and the journey we were on. Seriously recommend!! Not to forget Jack & George, very helpful and supportive always had a basic understanding of my file and stepped in to support where needed and once again cared about me as a person. The team is unbelievably close they know each others clients so if one person is not there it is not an issue. Great team, great service, if your doing anything within property and you need support - you don’t need to look anywhere! Go and see the team in Belvedere. Thank you so much for everything.
Thanks to covid the sale of our home took almost a year to complete. The service we got from this branch was just amazing, from Harry first coming to value and to Sam and Natalie for their support. Special thanks go to Lauren for going above and beyond to push, chase and keep us in the loop throughout. An amazing branch, thanks so much, Rob and Michele.
Myself and my other half have just bought our first property with Robinson Jackson, being first time buyers, we were not sure what to expect however all I can say is that Sam & Lauren were absolute stars. Over the whole 4 month process they took care of everything, gave good quality advice, were efficient, were professional and friendly and they were there for us when ever we needed them. The response times were very quick (even on their days off sometimes). They had to do a lot for us and we are really grateful, we felt that they went above and beyond for us whenever we asked for it. I cannot recommend these ladies enough - thank you so much Sam & Lauren you both are a true asset to Robinson Jackson.
Sam & Jess
It didn't feel like my best interest was looked after. The progression team were slightly better.
Robinson Jackson have done an excellent job of selling my daughter's flat and supporting her through the whole process leading up to exchange of contracts yesterday. It has been fraught with difficulties largely because of the global epidemic, but all the people at Robinson Jackson have been calm and professional throughout.
A special shout-out for Carol Cope who has been absolutely fantastic. She has supported us so well, she communicates with all parties extremely professionally and effectively and she has had to demonstrate huge resilience during such a difficult time. Carol is an excellent asset and ambassador for Robinson Jackson. Thank you.
Robinson Jackson was not initially my first choice Estate Agent as I had noticed that KFH had sold all the houses on my road for years. However, based on my lack of experience in home moving I chose KFH based on previous performance over a fantastic professional yet friendly approach we received from Lily and Chris at Robinson Jackson.
How wrong I was, very early on into my home selling process I realised my error and RJ were great. I left KFH and RJ took on my property and really encouraged potentially matched buyer’s to view our home. We eventually found a buyer and then we were confronted with Covid 19 which then slowed everything down.
Stephen was our appointed Selling Progressor and he was brilliant keeping us updated when our solicitors went AWOL and liaising between ourselves and our buyer during some very difficult months of lockdown.
Well done and thank you to the whole team at Robinson Jackson for making my family feel special during our move, nothing was ever too much trouble for you.
We will definitely be recommending RJ to our friends and family.
A great service from the whole team. Everyone was personable, friendly and wanted to help! Responded quickly and helpfully. Nothing was too much and they helped throughout!
Terrible communication, spent most of my time phoning them for updates as they never rang me. Call and leave messages that never get returned. Asked for letting agent to call me many times, never happened. Went with another company and glad I did.
Robinson Jackson Plumstead were always professional, helpful and contactable. Definitely made this process easier.
The team at Robinson Jackson Plumstead were all polite, punctual & helpful. Emails & phone calls were always responded to promptly & efficiently. I am particularly grateful to Hazel, the Sales Progressor responsible for the sale of the house I was buying. She kept the sale on track effectively by keeping me up to date & by helping me to identify what to follow up with my solicitor. She was always professional & easy to communicate with. Without ever needing to explain to her, she has made a very sad & uncertain period in my life rather more bearable. I am very happy to recommend Hazel, the company & their services.
The branch at Swanscombe made the selling process a very pleasant experience.
Mitchell was my first point of contact and his input was very professional and encouraging.
Jordan came out to my property to start the process and again his professionalism was very welcome.
Josh then took over and he was brilliant, his excellent interpersonal skills with myself and those viewing the property was refreshing. He will go a long way in the property business.
Tracy then came in from the progression department. She was always bright and cheerful and worked hard to liaise with all parties. The whole process came to its final stage in record time.
The moment I met Jay, Byran and Saphire they were all amazing. The entire Robinson Jackson staff are really friendly, approachable. The tirn around time eas really quick had it not been for Covid i believe it would have been sold a long time ago.
Thanks for your help
Our experience with Robinson Jackson has been very successful.We would highly recommend them to sell your property.Any problems we have had has been dealt with.Its a shame all others who have been involved with the sell of the property were not more helpful and professional.
I approached RJ to sell my property in a 6 week period having been disappointed with the performance of a previous agent. That was achieved, and the following months taken to conclude the transaction were simply the frustrating nature of a chain. I can honestly say that Robinson Jackson are streets ahead of the pack in terms of professionalism, character and their friendly approach to doing business. There have been numerous difficult things to deal with along the way and on every occasion RJ have been willing to advise and understand the challenges faced and have provided me with a confidence in their ability to mange the situation. This has brought the sale of my property to a successful conclusion.
I have every intention to recommend your services to any friends and colleagues.
A genuine heartfelt thanks to you all and good luck in becoming the towns No.1 performing agent.
I didn't end up getting to sell my property with you guys as I was swapping over an offer came in from my previous agents who i'd spoken to before... Joe was a star, very honest, helpful and I felt I could trust him
Very friendly staff who understood our need for a quick sale. I would thoroughly recommend.
I found Robinson Michael & Jackson very professional. They have always answered my e-mails very quickly and constructively. I felt that they are working well as a team. If my main contact was away from the office, the others were still able to help me (they knew what was going on with my case). I always felt that they knew what they were doing and when we did not get any offers on our flat, they advised us to change the sale bracket and it worked. I felt that they are honest and love doing their job.
We haven't signed the sale contract yet but hopefully it will happen soon.
They have sold our house within two weeks as promised and have informed us through the process. Their website is clear and well designed.
Lee first came out to discuss the sale and was friendly, relatable and realistic with his valuation. His open and honest approach was refreshing and he had our best interests at heart. Within 10 days of going live and holding an open house viewing the property sold at full asking price. Lee and his team were dedicated to my tight time span and highly professional through the process.