Robinsons Estate Agents have 12 branches and they mainly list properties in TS22, DL14, DH3, DL15, DL3, DH1, TS26 and TS17. Over the last 6 months, they've listed 1,386 properties, with an average time to sale of 20 weeks.
Robinsons were spot on. Sam, the manager, dealt with our sale. He valued the house realistically. He knew a couple who might be interested in the specific characteristics of the house (spacious and private bungalow). The couple viewed the house 15 minutes after it officially went on sale and bought it! I dealt with Sam and Allyson at Robinsons Bishop Auckland. They were/are fantastic.
We’ve just completed on a long drawn out house move due to Covid19. Under very difficult circumstances the Crook branch of Robinson’s Estate Agent's, and in particular Angela, provided an excellent service, constantly keeping us informed and up to date with all progress within the chain, and ensuring completion was achieved at the soonest possible opportunity.
Beautiful cathedral , so much to see , bathed in history . stained windows amazing and the lego build is a great feature . There is aso a cafe inside.
We always use Robinson’s and they’ve been the best. Reliable, well priced, polite and great at selling houses
I wanted to rent a house in Darlington. They delayed it 5 weeks until, finally, they seny the video. In the video the house was fine. I applied for it and no answer. I called them and they said it's gone.During the 5 weeks of waiting they said tomorrow or next week or Friday the video for the house will be ready and sent out to all the people interested. At what point I wanted to rent the house only based on pictures and they said no because they would like to sent the video to everyone to be fair for all of us.
No fairness as they rented it straight away with no chance for me.
2 weeks later they sent messages if we are still interested because it's available again. Strange isn't it?! I wasn't interested anymore because started to be suspicious. One friend, which applied with me for the same house, book a viewing for it. The house is horrible. Needs to be redcorated as doesn't match with the pictures.
Definetely is the worst agency I ever dealt with. Not to tell we had to apply at least 2 times because they were losing our data.. Was a totally nightmare.
Don't trust them!
Friendly, helpful staff, Kept me informed throughout the sale of my home. I now use them to rent my home out and manage the tenancy too!
Eaglescliffe Beauty Snug
I used Robinsons to sell my property & also rent a new property. Would definitely recommend, they were fantastic throughout the whole process. Arranging lots of viewings & giving constructive feedback. Chased up solicitors & always replied to my enqueries quickly.
All the staff are extremely helpful & friendly, in particular Becky & Danny who were very professional & worked hard for us.
The rental process was all dealt with smoothly & quickly, Donna was also very helpful & explained everything to us.
Top class service, would definitely use Robinsons to sell or rent a property.
The woman who came to value our property was rude, cold and condescending. Practically forced her opinion on us. We have had 5 estate agents value the property and Robinson's are the only ones who disagree with the price. They think it is worth at least £20K less than the other 4 agents. They are purposely undervaluing houses in spennymoor for quick sales and permanently damaging the housing market in the area.
We had our home valued by Robinsons and agreed to let them sell our property.
When ever we had a viewing they seemed very slow in chasing feedback from the potential buyers. We were also concerned at times with amount of times our calls were unanswered when we phone the agents.
When our property failed to sell we reduced the price over a couple of years by about 25%.
The agents then advised us to drop the price further which would have ment selling the house at 60% of what they valued our property at.
We refused to drop the price further and were told that we would not sell the property at that price.
Shortly after, we managed to sell our property without reducing the price as the agents advised.
This would have lost us £20.000.
We always try and support local business but would never chose Robinsons as our agents again.
We found them unprofessional and would not recommend them.