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Rook Matthews Sayer Estate Agents

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Branches
16
Properties for sale
1,173
Average time to sale
22 Weeks
Average review

About Rook Matthews Sayer

Rook Matthews Sayer Estate Agents have 16 branches and they mainly list properties in NE66, NE65, NE63, NE22, NE24, NE4, NE12 and NE3. Over the last 6 months, they've listed 1,173 properties, with an average time to sale of 22 weeks.

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Latest Reviews for Rook Matthews Sayer

Karen Gee

10 August 2020

Rook Matthews Sayer have restored my faith in rental agencies after it had been completely shattered...Read more

Third Party Review - this review has not been verified by GetAgent.

Anna Parker

27 July 2020

Have had a great experience selling our house with RMS. David looked after our sale so well and made...Read more

Third Party Review - this review has not been verified by GetAgent.

David Gunn

26 July 2020

Their standard of care for their tenants is appallingRead more

Third Party Review - this review has not been verified by GetAgent.

A Maddison

08 July 2020

Although things didn't work out this time can't thank the staff enough for all their help, good comm...Read more

Third Party Review - this review has not been verified by GetAgent.

Dylan Glasper

22 June 2020

Would give zero stars if I could. My wife and I had an appointment to view a property in Ryton where...Read more

Third Party Review - this review has not been verified by GetAgent.

Eli Hall

15 June 2020

Posotive VIbes all roundRead more

Third Party Review - this review has not been verified by GetAgent.

All Rook Matthews Sayer Branches

Rook Matthews Sayer - Alnwick

5 Market Street,Alnwick

Always amazing customer service. They have provided me with amazing support through multiple sales/purchases and I will continue to use them in the future!

Helen McCann

We received a wonderful, warm and helpful service. They made it incredibly easy and smooth from viewing a property to renting it. I could not recommend more. Thank you, Tom & Katie

katie woof
Average fee
% of asking price
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Rook Matthews Sayer - Amble

56 Queen Street,Amble

First time buyer and they put up with my stupid questions. Really helpful and friendly staff. 10/10 would buy house again.

Callum Wilson

Recently marketed my property with Rook Matthews Sayer, would highly recommend the great level of service we received and would definitely use them again.

Mr W
Average fee
% of asking price
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Rook Matthews Sayer - Ashington

3 Laburnum Terrace,Ashington

Fab professional service during my house sale. Lisa, Wendy, Kay & Angela were all amazing with me. Well deserved 5 star rating - would definitely use RMS Ashington again. Well done girls & thank you!

Kelly McDougall

Excellent service. I would like to thank the team at RMS - Ashington for the professionalism.

Arben Ferhati
Average fee
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Rook Matthews Sayer - Bedlington

76a Front Street West,Bedlington

Although things didn't work out this time can't thank the staff enough for all their help, good communication would use them again and recommend them to anyone.

A Maddison

Posotive VIbes all round

Eli Hall
Average fee
% of asking price
Avg. time to sell

Rook Matthews Sayer - Blyth

6 Regent Street,Blyth

Sold my house through the Blyth Branch, and wouldn't hesitate to do the same again. Fantastic staff, very thorough and super knowledgeable. Would definitely recommend anyone to sell through this fab team.

Laura Baker

Very professional with a personal touch worked so hard big thanks to Alison, Michelle and Nikki for getting this across the line in time. All the best for the future stay safe and Thanks again Chris and Brenda Mcdonald

chris mcdonald
Average fee
% of asking price
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Rook Matthews Sayer - Fenham

380 West Road,Fenham, Newcastle Upon Tyne

I had an unpleasant experience renting from Rook Matthews Sayer. They sneaked into my contract that my utilities would automatically be switched to Spark Energy (who have previously ceased trading / gone bust) who aren't the cheapest of energy suppliers - presumably RMS get a payment from Spark to do this. I missed this clause in the contract and had further difficulties trying to swtich back.

J Cartwright

All staff have all been great from start to finish, bought my new home 2yrs ago through them and finally SOLD my old home which completed today ! Thank you to Bruce from the start and then Emma towards the end ! SOLD ! I will actually miss speaking to them it’s been just over 2yrs in today with a slow market - but they have been amazing - they say exactly what they are going to do, always in contact even just an update or chasing things - great service - ThankYou I will definitely recommend to anyone selling as taken care of all the way 5 star

Tracy Ormston
Average fee
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Rook Matthews Sayer - Forest Hall

22 Station Road North,Forest Hall, Newcastle Upon Tyne

Have had a great experience selling our house with RMS. David looked after our sale so well and made sure we got the best outcome possible. Very attentive and organised. Highly recommend

Anna Parker

I have used Rook Matthew Sayers in both the rental and sales capacity. I have found that they go the extra mile, in particular, David Manchin, who has been extremely helpful in resolving any issues that arose during the sale of my property. I would definitely recommend Rook Matthews Sayer.

Marie Bowman
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% of asking price
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Rook Matthews Sayer - Gosforth

Rook Matthews Sayer Estate AgentsUnit 12 Gosforth Shopping CentreHigh Street, Gosforth,Newcastle upon Tyne
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Rook Matthews Sayer - Heaton

258 Chillingham Road,Heaton,Newcastle Upon Tyne

I had an unpleasant experience renting via Rook Matthews Sayer. They use an app called Tili which is ostensibly to manage your utilities/tax. Tili is owned by a utilities company Spark Energy (recently went into administration) and it will automatically sign you up for their poor utilities deal even if you specifically request it not to. Apart from this they are inflexible with arranging viewings. The person who showed me around the flat knew very little about the property and could not answer any of my questions about it (I assume they were third party).

J Cartwright

I have been dealing with Rook Matthews Sayer on Chilingham Road, Newcastle and I would highly advise them because they are very professional and so far, they have sent only serious buyers to view my property. They have very good communication skills and they can listen too.

Linda Duval
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Rook Matthews Sayer - Hexham

Fore Street, Hexham
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Rook Matthews Sayer - Jesmond

51 St Georges Terrace, Jesmond

Rook Matthews Sayer have restored my faith in rental agencies after it had been completely shattered by the utterly dire Groves Residential. RMS are efficient, proactive, reactive, organised and display good communication skills. The application process was a very easy and smooth transaction and I was kept informed of progress. I now have a place that I'm proud to call home and with a brilliant landlord.  Thank you so much Cristy and Summer!

Karen Gee

Due to a failure of a different agency to provide the flat which i had signed for, but i walked into their office and they gave me a viewing the same day, walked me though the process and got me moved in within a few days. Excellent staff and excellent service.

Samuel Bown
Average fee
% of asking price
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Rook Matthews Sayer - Morpeth

22 Newgate Street,Morpeth

I changed estate agents from another in Morpeth due to only 1 viewing in 6 months and no contact from them with updates. I went into Rook Matthew's and had a great feeling about them from the start. They gave a great deal of invaluable advice and help for putting it on the market. We had viewings within the first week. Then an offer on the property within 6 weeks or so. I am 200 miles away from the property near Morpeth and I can honestly say this was of no concern at all. I was kept informed all the way , with the sales progressors contacting the buyers, the buyers solicitors, me and my solicitors to keep everything running smoothly. They were excellent, professional, courteous, thoughtful and very knowledgeable about their profession. I would recommend them to anyone as they really do know their stuff and will get your property sold within no time. Thanks so much for all you help.

Stephen Wilkinson

Bought through this agency, vendor was was using one of their recommended (associate) solicitors R A W Clark & Co. The agents were reasonably on the ball and kept in touch regularly but the conveyancers for the vendor were an absolute shower and basically through stubborn refusal to follow normal procedures cost us a delay in completing of at least some six weeks. Its a shame the agents couldn't put a bomb under one of their preferred conveyancing firms to expedite matters. Don't go near R A W Clark & Co.

John C Little
Average fee
% of asking price
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Rook Matthews Sayer - Ponteland

Ash House Bell Villas,Ponteland,Newcastle Upon Tyne

Their standard of care for their tenants is appalling

David Gunn

Excellent

John Straughan
Average fee
% of asking price
Avg. time to sell

Rook Matthews Sayer - Ryton

2 Grange Road,Ryton

Would give zero stars if I could. My wife and I had an appointment to view a property in Ryton where we were travelling especially to view. We arrived on the day to find it had already been let out. They failed to inform us of this and completely wasted our time. The company didn't even seem to care.

Dylan Glasper

I can only speak on behalf of the mortgage advisor. Very condescending and extremely unprofessional. I was only in for 5mins and had to leave as she called me ‘very rude’ then upon me exhaling due to me being flabbergasted of the situation she then mimicked me by exhaling aloud. I had to leave immediately. Stay well away.

David Convery
Average fee
% of asking price
Avg. time to sell

Rook Matthews Sayer - West Denton

120 Roman Way,West Denton, Newcastle Upon Tyne

I had an unpleasant experience renting from Rook Matthews Sayer. They sneaked into my contract that my utilities would automatically be switched to Spark Energy (who have previously ceased trading / gone bust) who aren't the cheapest of energy suppliers - presumably RMS get a payment from Spark to do this. I missed this clause in the contract and had further difficulties trying to swtich back.

J Cartwright

Brilliant service from RMS. My house was sold within 24 hours of going live on the market. Always kept me up to date as the sale was going through. Thank you again to everyone!

Danielle Gibb
Average fee
% of asking price
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Rook Matthews Sayer - Whitley Bay

84 Park View,Whitley Bay

Great service very honest agents

Tom Peary

The viewing we went to was not particularly helpful but the lady in the office, Gill, was very pleasant and helpful.

Helen Hawkins
Average fee
% of asking price
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