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- Signature By Mark Small
Signature By Mark Small Estate Agents
3.3
48 reviews
- Branches 5
- Properties for sale 264
- Average time to sale 17 weeks
About Signature By Mark Small
Signature By Mark Small have 5 branches and they mainly list properties in NE61, NE2, NE30, NE20 and NE26. Over the last six months, they've listed 264 properties, with an average time to sale of 17 weeks.
Signature By Mark Small fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Signature By Mark Small operate, the average fee is 1.17%.
Get a quote for selling your property.Top performing Signature By Mark Small branches
Latest reviews for Signature By Mark Small
Anonymous Homeseller
2
Cons : they only checked in after 12 weeks and once when we had a possible viewing. This felt quite poor over 26 weeks. I requested some replacement photos to use alongside a price drop to create some Interest. Advisor quite abrupt and unhappy at the request . Refused/strongly advised this was not necessary even though work had been done to improve the home since original photos taken . Communication was poor with very little contact over a 26 week period. Didn’t see home marketed via Facebook or email shots .
Some of the Photos weren’t the best , make sure you really check them before you approve .
Pros : Service was quick and effective at point of set up. Staff were otherwise polite and pleasant to deal with . Always returned calls when I rang . Board went up quickly and photographer was quick. Some of the photos were good.
House did not sell or even have a viewing within 26 weeks which is unusual in a popular area.
15th Mar 2024 (5 weeks ago)
R Malessa
1
Possibly the most appalling service from any estate agents ever encountered and would most certainly not recommend.We chose Signature because they appeared highly professional and polished. This was certainly the case when they sent their show pony to value our property and do their sales spiel. However, upon signing with them relations went downhill rapidly due to various factors which I will highlight below.Despite being only a 20 minute drive from their nearest office, Signature failed to attend any viewings advising that they didn\'t have sufficient notice to conduct them. We were therefore left to conduct all viewings ourselves whilst both working full time. They later advised that accompanied viewings were complimentary.Their communication was poor with prospective buyers and when we tried to get through we were passed around different people. We never saw or heard from the initial person who came out ever again.When it came to negotiations, Signature disclosed sensitive financial information to prospective buyers which was ultimately detrimental to our sale and lost us money. To them it didn\'t matter but to us it impacted heavily and was a huge breach of trust. Despite formal complaints being made not a single apology or acknowledgment of this followed.When we agreed a sale (with no part played by Signature at all) we heard nothing from them throughout the entire sale process. I subsequently requested that our Solicitor send their fee directly to us to facilitate direct payment. Lo and behold, the company who had ignored contact the previous 3 months were quick off the mark to threaten legal action within 3 hours of completion if their fee remained unpaid.So, in summary, no I would not recommend. For the same service, you could save yourself thousands and simply print off a poster and sellotape it to the nearest bin.
18th Jan 2024 (13 weeks ago)
Anonymous Homeseller
5
Couldn’t recommend Luis more highly. Kept me in the loop every step of the way.
3rd Nov 2023 (24 weeks ago)
Baz
5
The team at Signature Lettings is truly dedicated to finding the perfect rental match for their clients. They took the time to understand my specific needs and preferences, ensuring that the properties they showed me were in line with my criteria. This level of personalized attention made me feel like a valued client, not just another tenant.
One of the standout features of Signature Lettings is their professionalism. Every step of the rental process was handled with precision and expertise. They provided clear and detailed information about the properties, including rental terms, maintenance expectations, and any other relevant details. This transparency helped me make an informed decision about the property I ultimately chose.
THANK YOU !!!!
2nd Oct 2023 (6 mo. ago)
G Wheatley
5
Ryan has been professional and very helpful with my property viewing. Thank you! (Source : allAgents)
1st Sep 2023 (7 mo. ago)
Anonymous Homeseller
5
Great service
11th Aug 2023 (8 mo. ago)
All 5 Signature By Mark Small branches
R Malessa
1
Possibly the most appalling service from any estate agents ever encountered and would most certainly not recommend.We chose Signature because they appeared highly professional and polished. This was certainly the case when they sent their show pony to value our property and do their sales spiel. However, upon signing with them relations went downhill rapidly due to various factors which I will highlight below.Despite being only a 20 minute drive from their nearest office, Signature failed to attend any viewings advising that they didn\'t have sufficient notice to conduct them. We were therefore left to conduct all viewings ourselves whilst both working full time. They later advised that accompanied viewings were complimentary.Their communication was poor with prospective buyers and when we tried to get through we were passed around different people. We never saw or heard from the initial person who came out ever again.When it came to negotiations, Signature disclosed sensitive financial information to prospective buyers which was ultimately detrimental to our sale and lost us money. To them it didn\'t matter but to us it impacted heavily and was a huge breach of trust. Despite formal complaints being made not a single apology or acknowledgment of this followed.When we agreed a sale (with no part played by Signature at all) we heard nothing from them throughout the entire sale process. I subsequently requested that our Solicitor send their fee directly to us to facilitate direct payment. Lo and behold, the company who had ignored contact the previous 3 months were quick off the mark to threaten legal action within 3 hours of completion if their fee remained unpaid.So, in summary, no I would not recommend. For the same service, you could save yourself thousands and simply print off a poster and sellotape it to the nearest bin.
18th Jan 2024 (13 weeks ago)
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Signature By Mark Small - Jesmond
14 Acorn Road,Jesmond,Newcastle Upon Tyne, NE2 2DJ
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
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Baz
5
The team at Signature Lettings is truly dedicated to finding the perfect rental match for their clients. They took the time to understand my specific needs and preferences, ensuring that the properties they showed me were in line with my criteria. This level of personalized attention made me feel like a valued client, not just another tenant.
One of the standout features of Signature Lettings is their professionalism. Every step of the rental process was handled with precision and expertise. They provided clear and detailed information about the properties, including rental terms, maintenance expectations, and any other relevant details. This transparency helped me make an informed decision about the property I ultimately chose.
THANK YOU !!!!
2nd Oct 2023 (6 mo. ago)
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- Average sale time
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Anonymous Homeseller
1
I can only describe the place as an absolute shambles, the staff at head office could not run a bath let alone trying to sell a property. y
They failed to manage viewings adequately and lied about loosing the keys to my property, then tried to blame me for their inadequacies!
If it were my business I would be taking a serious look at the competency of my staff...
26th Jul 2022 (1 year ago)
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- Average sale time
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Anonymous Homeseller
2
Cons : they only checked in after 12 weeks and once when we had a possible viewing. This felt quite poor over 26 weeks. I requested some replacement photos to use alongside a price drop to create some Interest. Advisor quite abrupt and unhappy at the request . Refused/strongly advised this was not necessary even though work had been done to improve the home since original photos taken . Communication was poor with very little contact over a 26 week period. Didn’t see home marketed via Facebook or email shots .
Some of the Photos weren’t the best , make sure you really check them before you approve .
Pros : Service was quick and effective at point of set up. Staff were otherwise polite and pleasant to deal with . Always returned calls when I rang . Board went up quickly and photographer was quick. Some of the photos were good.
House did not sell or even have a viewing within 26 weeks which is unusual in a popular area.
15th Mar 2024 (5 weeks ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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