Customer service was terrible. You get what you pay for. Yes my house did sell within one week but that was not down to Space 4 Living. I happen to live in an area where housing were selling within 1 week no matter what agent they were up with.
66 Hyde Road, Denton, Manchester , Greater Manchester
I am the parent of a 4th year student at Manchester Met who has lived in a house rented from and managed by Space 4 Living for the past 12 months. I am a partner in a Chartered Surveying practice in Leeds so operate in the property sector. I have had 2 daughters at university so have had experience of 7 different residential landlords in 2 different cities since 2012. I have never written a review on anyone or anything before…..I have never felt the need to.
I am writing this review because the performance of Space 4 Living has been worse than I ever imagined a student landlord/managing agent could be. In my opinion they should be embarrassed/disappointed/amazed at their own inability/unwillingness to offer even the most basic elements of managing a property.
Their service has ranged from simple unhelpfulness through complete incompetence to bare-faced lying to both the tenants and a local housing councillor who was involved on several occasions as the students desperately tried to get Space 4 Living to do what they should do and provide the things the house contract said they should provide and repair things the house contract said they should repair. It appeared that the house contract was a document by which the tenants should abide but which the landlord believed didn’t apply to them.
My daughter and her housemates have gone into detail in the reviews they have posted about specific matters and incidents so I don’t need to do so but as a parent (and therefore guarantor of the rent and deposit) I would urge any students (and their parents) who are considering signing a tenancy of a property owned or managed by Space 4 Living to read the recent reviews and believe them and look elsewhere for somewhere to live.
Based on my daughter’s and her housemate’s experiences during the last 12 months Space 4 Living should be avoided at all costs.
My next email is a formal complaint about them to the National Residential Landlord’s Association.
Very disappointed, I just rang today to make an enquiry about a house to rent and just been asked for who was the house, I just said for me and my two kids. The lady on the phone, straight away apologised and said sorry this house don't accept children ????
I was surprised because children are human, not animals and at least she should asked if I woulf like to see another house.
Under the Equality Act, the law says someone cannot be treated unfairly or differently if this is connected to who they are.