We are tenants with Northwood and find them reliable and trustworthy.
Stuart has been nothing but a pleasure to deal with and anytime we have needed to raise an issue it has been dealt with in speedy and professional manner.
Can't recommend enough.
The best agent so far. Would like to thank everyone for their professionalism and their support even during my financial struggles. Very polite team, good sense of humanity.
A special thanks to Stuart. Had a good time at the Kelly Avenue property. ????????????
We had great service from Stephen James when they were selling our flat. Good to deal with decent people who understand the whole process and are willing to be patient and flexible.
I worked with Stephen James (in particular Steve Barton and James Holt) over an 18 month period, on two efforts to sell my property in Bow and they were excellent throughout. The first attempt fell through because someone pulled out further up the chain, the second sale was successful and completed recently.
The advert was online within a day, with high quality photographs and on both occasions I had 10+ viewings within a 2/3 week period, accepting an offer by the end of the third week. I gave them a set of keys and they did all the viewings, usually a few arranged for a morning or afternoon, and I'd pop out for the time window or would be at work anyway. They are very accurate and honest in their valuations and on both occasions I achieved target price.
The conveyancing stage was a lengthy period in my case (6/7 months), with a long chain completing on the same day; StephenJames were very proactive in keeping on top of the other agents and solicitors in the chain (a lot better than the other agents I must say) throughout this time and to the day of completion. Don't underestimate the importance of this, as it can be a stressy period.
Very happy to recommend them!
Organising valuations for probate is a horrible task to perform when you are grieving, but in the middle of a pandemic it is near on impossible... unless you call Stephen.
Stephen James were the only company that understood the situation and showed real compassion and decency... they asked for nothing in return and made sure they gave us all the help we needed with the valuations, where no other company cared. A genuine company, which is a very rare commodity these days.
I have never written a review before and may never write another review... unless it matters like this one does.
Coming from a tradesmans point of view, Stephen James is the most professional company that I've ever worked for. To be paid the same day I've sent an invoice says it all for me. Professional and Honest. 5 stars from me