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Stephen James Estate Agents

4.7
Average 4.7/5 Stars
215 reviews
  • Branches 3
  • Properties for sale No data
  • Average time to sale No data
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About Stephen James

Stephen James have 3 branches and they mainly list properties in SE27, E3 and RM11. Over the last six months, they've listed properties.

Stephen James fees

Estate Agent fees vary depending on the area and the level of service offered. In the areas Stephen James operate, the average fee is 0%.

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Latest reviews for Stephen James

Stephen James

Kazbar
5
5/5 Stars
My experience with Arjun has always been top notch. Arjun is a great negotiator, always available to help assist and provides really good communication throughout. Arjun's clear experience in finding tenants and pro active approach mean I would not hesitate to recommend his services.... Read more
21st Mar 2024 (8 days ago)
E Brigagao
5
5/5 Stars
Arjan has been 5* and very helpful. I'm in the process of renting a property with him and so far the process has been OK.... Read more
21st Mar 2024 (8 days ago)
P Goncalves
5
5/5 Stars
Arjan is being very helpful. I'm in the process of renting a house with him and the process so far has been very easy, quick and smooth.... Read more
21st Mar 2024 (8 days ago)
K T.
5
5/5 Stars
Arjan is excellent, extremely helpful and supportive for prospective tenants. He gives great insights about properties and areas and goes out of his way to make the whole process as efficient as possible. Really great communication all throughout, super transparent and accommodating. Highly recommend and grateful for his help in the process!... Read more
9th Feb 2024 (7 weeks ago)
K Martin
1
1/5 Stars
This letting agent leaves a lot to be desired. Zero support for tenants, acting solely as sales agents in the interests of the landlords, despite their obligation to provide clarity for tenants about what they're signing up to. My nightmare began with the tenancy agreement arriving just one week before I moved in, forcing me to sign a "Deed of Surrender" (I was led to believe it was a 12-month new contract via the existing flatmate who had gotten his information from the agent). When I raised concerns, the agent admitted it was a bad deal to take on responsibility for anything that had gone on with a prior flatmate, but offered no alternatives. Emails in one thread are typically answered by different agents, and phone calls vanish into an off-site messaging black hole. Even after I moved out, getting my deposit back was irregular. After a second email asking when it would be returned, I was told it should've been returned via the new flatmate (a stranger!), who didn't even have my account details. This is not standard practice, it's a recipe for disaster! How are you supposed to enforce getting your deposit back from a new tenant if they dispute they already sent it? If you pay your deposit into a Govt. Protection Scheme via an agent, it should be returned that way. Instead, this agent feels it is "problematic" to treat me as an individual tenant with my own rights and so prefers to wash their hands of it. The new flatmate is left feeling the same. UK law doesn't help flatmates moving in with existing tenants under one umbrella agreement, but the treatment I experienced felt demoralising. It was my first time in such an arrangement and an agent knowing this should provide support. If you value clear communication, tenant support and basic professionalism, avoid this agency.... Read more
30th Jan 2024 (8 weeks ago)
L Wilford
5
5/5 Stars
Highly recommend Northwood when selling a property. Duncan and Stuart cannot do more to help. We were messed around by a potential purchaser for four months (see review below!) but Duncan and Stuart swiftly helped get the property back on the market and sold to the right person!... Read more
29th Dec 2023 (13 weeks ago)

All 3 Stephen James branches

Stephen James Logo

Stephen James

493 Norwood Road West Norwood, SE27 9DJ
4.7
Average 4.7/5 Stars
Kazbar
5
5/5 Stars
My experience with Arjun has always been top notch. Arjun is a great negotiator, always available to help assist and provides really good communication throughout. Arjun's clear experience in finding tenants and pro active approach mean I would not hesitate to recommend his services.... Read more
21st Mar 2024 (8 days ago)
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Access detailed insights of how this agent performs

  • Average asking price achieved
  • Average sale time
  • Properties sold
Stephen James Logo

Stephen James

610B Roman Road, E3 2RW
4.7
Average 4.7/5 Stars
J Moulds
4
4/5 Stars
We had great service from Stephen James when they were selling our flat. Good to deal with decent people who understand the whole process and are willing to be patient and flexible.... Read more
9th Sep 2016 (7 years ago)
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Access detailed insights of how this agent performs

  • Average asking price achieved
  • Average sale time
  • Properties sold
Stephen James - Hornchurch Logo

Stephen James - Hornchurch

5A High StreetHornchurch, RM11 1TP
4.8
Average 4.8/5 Stars
C French
5
5/5 Stars
Always finds great tenants quickly.... Read more
10th Dec 2023 (16 weeks ago)
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Access detailed insights of how this agent performs

  • Average asking price achieved
  • Average sale time
  • Properties sold
1

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