My worst experience so far with a real estate agency.
We had a viewing, put the offer in & it was accepted by the landlord. As required we paid the 1w holding deposit (so the property will be taken off the market). And next day the real estate agent calls me to tell me that they received another offer.... Lack of professionalism! wasting people's time! I do not recommend!
Went with Stones as they originally sold us the Property and we then used them to let and manage it.
Original agent was laid off after COVID19 outbreak and lockdown. We kept with them and they soon had a couple of offers. Adam managed to improve the reduced price a little. On the whole he worked well for us although communications and updates could have been better. Would we use them again ?? Yes as he managed to sell our flat during this difficult time.
One of the best letting agents we've had the pleasure to deal with - very thorough, detailed and swift. Fran was a super help getting our move completed quickly before the lockdown. Very highly recommended super professional. Thank you for a wonderful service.