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- Stones Residential
Stones Residential Estate Agents
4.0
142 reviews
- Branches 3
- Properties for sale 31
- Average time to sale 13 weeks
About Stones Residential
Stones Residential have 3 branches and they mainly list properties in NW3 and HA7. Over the last six months, they've listed 31 properties, with an average time to sale of 13 weeks.
Stones Residential fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Stones Residential operate, the average fee is 1.68%.
Get a quote for selling your property.Top performing Stones Residential branches
Latest reviews for Stones Residential
N Biyani
1
Stones Residential have no care for their tenants and are only concerned about pleasing the landlords they represent. They took ages to fix various things in our flat, including the hot water last autumn. They took very long to get back to us when we raised issues and even then we received replies that were sharp and rude, with zero empathy. Once we finally moved out they took 3+ months to resolve our dispute and continued to take 0 ownership or responsibility. Avoid at all costs.
11th Mar 2024 (6 weeks ago)
Anonymous Homeseller
1
Stones Residential have no care for their tenants and are only concerned about pleasing the money-grabbing landlords they represent. They let us live with mould growing on clothes, blinds, bedding, the ceiling and walls for months with little-to-no resolution. This ended up being fixed by the council who informed us that this is was 100% not their responsibility but fell on the landlord to fix, something we’d been saying for months. When we did receive email replies they were sharp and rude, with zero empathy. Once we finally moved out they broke a legally binding clause in our contract stating that the landlord had to make any claims on the deposit within 10 working days and despite us chasing for our deposit, Stones and the landlord made £200+ claims against us a month later. Avoid at all costs.
26th Feb 2024 (8 weeks ago)
F Ward
1
Stones Residential have no care for their tenants and are only concerned about pleasing the money-grabbing landlords they represent. They let us live with mould growing on clothes, blinds, bedding, the ceiling and walls for months with little-to-no resolution. This ended up being fixed by the council who informed us that this is was 100% not their responsibility but fell on the landlord to fix, something we’d been saying for months. When we did receive email replies they were sharp and rude, with zero empathy. Once we finally moved out they broke a legally binding clause in our contract stating that the landlord had to make any claims on the deposit within 10 working days and despite us chasing for our deposit, Stones and the landlord made £200+ claims against us a month later. Avoid at all costs.
26th Feb 2024 (8 weeks ago)
Anonymous Homeseller
5
Exceptional service! My experience with Stones Residential was fantastic from start to finish.
Ricky was incredibly helpful and professional, making my process smooth and stress-free. Highly recommend!
13th Feb 2024 (10 weeks ago)
D c
1
Viewed a few places to let with them, made an offer on one and never heard back. Not especially polite in person either.
6th Sep 2023 (7 mo. ago)
D Maguire
5
Always so helpful and efficient!
8th Sep 2022 (1 year ago)
All 3 Stones Residential branches
J xxx
1
VERY UNPROFESSIONAL, THEY COULDN'T CARE LESS ABOUT YOU!
I spoke with the lettings negotiator Sara Cane via email regarding a property that THEY SENT TO ME via email. Her response was so unprofessional and rude that it made me do this review. I'm impressed with how they are still in business!
10th Dec 2021 (2 years ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
N Biyani
1
Stones Residential have no care for their tenants and are only concerned about pleasing the landlords they represent. They took ages to fix various things in our flat, including the hot water last autumn. They took very long to get back to us when we raised issues and even then we received replies that were sharp and rude, with zero empathy. Once we finally moved out they took 3+ months to resolve our dispute and continued to take 0 ownership or responsibility. Avoid at all costs.
11th Mar 2024 (6 weeks ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Homeseller
3
Not at all impressed with how the sales process was handled . The problem was that nobody from stones was actually engaged with the sales process and I personally didn’t feel them
8th Aug 2022 (1 year ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Find your nearest Stones Residential branch
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